"Arrange alternative insurance before renting your campervan"
- Reviewed 4 days ago
The Apollo office in Darwin was a bit disorganised, they had run out of fuel and they were running late. This made us late leaving Darwin and we had to reshuffle our itinerary as a consequence.
We were dismayed to find that the standard insurance offered no cover at all - but we would still have had to pay a $5000 bond. The next level of insurance covered tires and windscreen only. The next level of insurance covered the body of the vehicle but not the undercarriage or top of the vehicle. As rollovers are the major risk with high clearance campers, we wanted to cover all parts of the vehicle so we had to take out the top insurance which was an exorbitant $700 for 10 days. I could insure my car for a year for that much! After paying the extra for insurance we then had to sign a contract which said we were not covered in the event of a rollover - which was what we had taken out the insurance for! We would also have been liable for any time the vehicle was unavailable for rental.
I would recommend researching alternate insurance options before your holiday, as once you are at the rental facility they have you over a barrel.
The vehicle was good. A little cramped for storage which meant our bags had to be left on the bench seats, and the folding chairs and table on the floor. This meant a reshuffle every time we needed to get something our of a cupboard or drawer, but this was a minor inconvenience.
The vehicle was versatile and got us almost everywhere we wanted to go. The convenience of a camper was excellent.