"Shockingly terrible experience..."
DO NOT RENT FROM ROAD SHARK RV. They will charge you a premium price for an...
DO NOT RENT FROM ROAD SHARK RV. They will charge you a premium price for an...
Road Shar RV is a luxury RV rental that targets first-time RVers, whether couples or large families. They have two locations, one in Los Angeles and the other in Pasadena.
A business born out of two travelling families, Road Shark RV specializes in renting RVs for first-time RVers. Having two locations in LA, they also offer deliveries for a minimal price, depending on the distance from their branch depots. Aside from that, they allow one-way rentals so that travellers can easily pick-up and drop-off the unit at one place, even from the US to Canada. Every rental also includes 125 miles and 7 hours generator use.
As of this writing, there are 8 options on the fleet, all are Winnebago View 24J featuring a smooth 3.0L 6-cylinder, a 5-speed automatic engine, and 188-hp, turbo-diesel. Further, the units are equipped with 30-amp electrical service, plus the inclusion of pillows, bed sheets, eating utensils, plates, coffee maker, wash towels, and such. These RVs accommodates a different number of travellers, from couples to groups.
These luxurious Class C motorhomes have a slide dinette with two footrests. You get to watch movies from the 24 inch HDTV located near the kitchen sink or from the optional TV near the rear double bed. There’s a cab-over bunk to add extra sleeping areas aside from the dinette bed and permanent rear bed. Also at the back area, the shower and bathroom are situated beside a small vanity room with sink, cabinet, and drawers. The double-kitchen is complete with sink, microwave, oven, 2 burner range cooktop, refrigerator/ freezer, and kitchen utensils. The skylight provides extra sophistication while the blackout shades give more privacy. And for dining options, there’s a powered patio awning with LED lights that allow scenic outdoor dining.
There's an insurance option offered through a third-party insurance provider, which includes $1 million in liability coverage and a $250k comprehensive and collision coverage. The insurance rate depends on the rental days. Aside from that, the company allows renters to provide their own insurance through an insurance binder. The security deposit amounts to $1,000-$2,000, depending on the length of the trip.
Road Shark RV’s reputation is quite impressive, highlighting a fleet of newer and luxury RVs and quality service from friendly staff. Seemingly, the company takes into account the convenience and comfort of all renters by providing all the essentials for a fancy and stress-free camping. Previous renters noted the seamless service they experienced from booking stage to return of the unit. As one of the most notable features of the company, they are highly suitable for first-time RVers.
A luxury rental range in Los Angeles, Road Shark RV makes your first RV rental more fun and memorable.
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Tell the world about your experience renting from this companyDO NOT RENT FROM ROAD SHARK RV. They will charge you a premium price for an RV, but they do not deliver on the amenities or the RV hardware promised on their sight. In fact, the RV you will receive from them will be inferior to just about any other RV out there. And the customer service is next to non existent if you have issues with your RV despite their concierge promise.
In our case, the RV we reserved was delivered without a working generator. So, in place of the built in generator, Road Shark threw a freestanding gas generator into the cab of the RV and sent us off to the desert with the promise it would be more than sufficient. Well, 10 hours later, we arrive at our destination, and guess what, the gas generator will barely run the AC in the RV for more than 20 minutes before overheating. None of the outlets in the RV worked, nor did the microwave or the satellite which we paid extra for. I contacted Road Shark hoping they might be able to address the situation, and they told me to check the oil on the generator and clean the air filter. Thank god I had tools on me and was not afraid to get my hands dirty. When it was still not working and I told them we as much, their text to me was: “If the generator keeps giving you problems then you can run the front engine for AC. It actually does an okay job cooling down. If you do this just keep an eye on the diesel level so you have enough to get you back to civilization haha” Literally…”haha.” I cannot stress to anyone reading this review how dangerous our situation was. 100+ temps in the middle of the desert in an RV that did not work and was certainly not what we rented. Needless to say, despite trying to make it work, we cut our trip short and when we arrived back in LA with the RV and I asked for refund, Road Shark went radio silent after picking the RV up. No response. No reply. No help. Silent.
There are much better RV rental services out there that are reputable. Use one of them. I can’t even imagine if anyone less healthy and strong than myself and my husband had been put in the situation we were in. It might have ended truly tragically.