About Cruisin' Motorhomes

Cruisin' Motorhomes has been putting Australians and international travellers on the road since 1999. What started as Cruisin' Tasmania — a single-location operation on Australia's island state — has grown into one of the country's most recognised family-owned motorhome hire companies, with six branches in Sydney, Brisbane, Melbourne, Cairns, Perth, and Hobart covering the full breadth of the east coast and beyond.

The company's core promise is a late-model fleet. Every vehicle is guaranteed to be no more than four years old, and the flagship Deluxe models are held to a tighter standard — no more than two years on the road. In an industry where fleet age varies wildly, this commitment matters. It means fewer reliability surprises and a genuine "home away from home" feel rather than a worn-out van that has done too many kilometres.

The Fleet

Cruisin' offers three berth tiers — 2, 4, and 6 — with multiple models at each level to suit different budgets and travel styles.

At the 2-berth end, couples have three options. The HiTop Campervan (LDV-based) is the budget pick — compact, easy to drive, no toilet or shower, but with a rear lounge that converts to a double bed and a small kitchen with microwave, 2-burner gas stove, and 80-litre fridge. It's the right choice if you're comfortable using campsite facilities and want to keep costs down. Despite the smaller footprint, it comes with solar panels, 240V air conditioning, TV, and reverse camera — far more equipped than you might expect at the price point. The Rover Motorhome, also LDV-based, adds a full onboard toilet and shower while keeping the same compact dimensions. And the Sandpiper Motorhome — built on a Fiat Ducato — is Cruisin's flagship 2-berth: a permanent rear double bed, walk-through layout, toilet and shower with hot water, 80-litre fridge/freezer, 2-burner gas stove, and microwave. The Sandpiper's open-plan cab-to-cabin walkthrough and rear-door views are what customers keep mentioning in reviews — park somewhere scenic, open the back doors, and you have a picture window from your bed.

For families or small groups, the 4-berth range spans three models. The Adventurer is the budget-friendly family option — built on a Fiat Ducato, with a convertible rear dinette bed plus a permanent overhead cab bed, onboard toilet and shower, 174-190L fridge/freezer, 3-burner gas stove with grill, and solar panels. It fits two child seats and is genuinely practical for families who don't need luxury. The Seeker is a step up in comfort — two permanent double beds (no nightly setup), 174-190L fridge/freezer, separate toilet and shower, and awning. The 4-Berth Deluxe sits at the top end of the 4-berth range, guaranteed under two years old, with Apple CarPlay, reverse camera, and the same full kitchen and bathroom spec as the Seeker.

At the top, the Discovery and 6-Berth Deluxe handle groups of up to six. Both share Fiat Ducato underpinnings, 174-190L fridge/freezers, 3-burner stoves with grill, and separate toilet and shower. The Discovery is the budget pick of the two — older build, no reverse camera. The 6-Berth Deluxe is guaranteed under two years old, adds Apple CarPlay and reverse camera, and is the most spec-heavy option in the entire fleet. Customer reviews of 6-berth trips are consistently enthusiastic, with multiple travellers noting they were parked beachside and cooking full meals without any external hookups.

Inclusions and Policies

All vehicles include linen, bedding, towels, cutlery, crockery, and kitchen equipment. Unlimited kilometres is standard. One-way hire is available between all six branches, making point-to-point routes like Sydney to Cairns practical without backtracking. 24/7 roadside assistance is included with every hire.

Child and infant seats are available for hire at the branch — or free with the Max Cover insurance package. Note that the HiTop Campervan and Rover cannot fit child seats due to bench seating; the Adventurer, Seeker, Deluxe, Discovery, and 6-Berth Deluxe all have anchor points for two seats.

Insurance options start with a standard package with a $5,000 liability. A Liability Reduction Option brings this down, and the Max Cover Package adds windscreen and tyre protection plus complimentary child seats and GPS.

Customer Reputation

With over 1,100 Google reviews across branches and consistent Trustpilot ratings, Cruisin' Motorhomes has a strong track record. Customers repeatedly praise the cleanliness and modern condition of vehicles, the smooth pickup and drop-off process, and attentive staff — particularly at Sydney (Caringbah) and Brisbane (Virginia). The Sandpiper and Seeker attract the most reviews and accumulate near-uniform positivity around vehicle condition and ease of driving. Hobart is the standout branch for Tasmania-specific trips, with multiple reviewers noting the fast turnaround and easy airport-adjacent location.

Cruisin' is not the cheapest operator on the market. The quality of the fleet and the included extras are priced accordingly. If you're purely price-shopping, you will find cheaper options. But for reliability, a genuinely modern vehicle, and a company that has been doing this for 25 years without cutting corners, Cruisin' consistently delivers.

Verdict

Cruisin' Motorhomes is one of the better-positioned mid-range to premium motorhome hire operators in Australia. The late-model fleet guarantee is a meaningful differentiator, the six-branch network covers the country comprehensively including Perth in the west, and the range from budget HiTop to full 6-Berth Deluxe means there's a genuine option for most travel styles and budgets. If your priority is a modern, reliable vehicle with good customer support and the flexibility of one-way hire, Cruisin' is a strong choice.

Pros & Cons

✓ Pros

  • Modern fleet guaranteed under 4 years old
  • Wide range from budget HiTop to luxury Deluxe
  • 24/7 roadside assistance included as standard
  • Deluxe models guaranteed under 2 years old

✗ Cons

  • HiTop campervans have no onboard toilet or shower

Vehicle Fleet

2 Berth Hi Top campervan
2 Berth Hi Top
👥 2 berth🚙 LDV⚙️ Automatic
👥2 Berth⚙️Automatic🍳Kitchen
2 Berth Rover campervan
2 Berth Rover
👥 2 berth🚙 LDV⚙️ Automatic
👥2 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
2 Berth Sandpiper campervan
2 Berth Sandpiper
👥 2 berth🚙 Fiat Ducato⚙️ Automatic
👥2 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
4 Berth Adventurer campervan
4 Berth Adventurer
👥 4 berth🚙 Fiat Ducato⚙️ Automatic
👥4 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
4 Berth Deluxe campervan
4 Berth Deluxe
👥 4 berth🚙 Fiat Ducato⚙️ Automatic
👥4 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
4 Berth Seeker campervan
4 Berth Seeker
👥 4 berth🚙 Fiat Ducato⚙️ Automatic
👥4 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
6 Berth Deluxe campervan
6 Berth Deluxe
👥 6 berth🚙 Fiat Ducato⚙️ Automatic
👥6 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
6 Berth Discovery campervan
6 Berth Discovery
👥 6 berth🚙 Fiat Ducato⚙️ Automatic
👥6 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen

Features & Amenities

🍳Kitchen Facilities
🚿Shower / Toilet
☀️Solar Panels
❄️Refrigerator
🛏️Bedding Included
🔧24/7 Roadside Assist
📡GPS Navigation
🏕️Camping Equipment

Customer Reviews

✍️ Leave a Review
John
📍 United Kingdom
★★★★★
Cruisin in Northern Queensland
We picked up the van from Cairns, toured through Northern Queensland for a week the dropped it off in Brisbane. At both ends the Cruisin staff were very helpful, knowledgeable and friendly. More importantly, on both occasions there was not much of a wait at all. The van was good - a Hi Top 3 berth. I'd booked it through an agent site and did not get the exact thing I was expecting, but then that was because the vehicle was newer than expected. Also I was expecting a manual and the van was automatic. I don't really like automatic boxes, but got used to it. I have rented campervans through other companies and Cruisin has the best so far. I also had a small prang (thankfully I took out the full insurance) and on drop off that was dealt with easily and quickly. I'd recommend them.
Mar 2026
M. J
📍 Australia
★★★★★
Charged
We hired a vehicle from Cairns to Brisbane, where we were told the vehicle was going to the scrapyard next and told not to worry about the condition. We looked after it nevertheless - and the guy at the Brisbane branch deducted money from our bond and acc. Van was full of rust. Drove ok. The guy in Brisbane accused us of scratching the roof? No idea how we could scratch a roof when there are no trees on the Bruce Hwy.
Mar 2026
Jules PH
📍 United Kingdom
★★★★☆
Lovely holiday
We picked and dropped off our van in Brisbane. We had to wait well over an hour to get the keys and drive away. There was only two guy's working but did let us know we were next . Not the best customer service but by no means the worst. Just getting through the customers .. I booked a 4 birth and when we were completing the paper work the reg was crossed out and another reg put in . Later we realised this was for a 6 birth. The van we got was an older van with a wear and tear would have loved a newer one but this did not reflect on our time away. We had already chosen to have the full cover so we had no worries no bond to leave and no hassle. Extra payments and I feel the extra made me feel very comfortable on the holiday. Although the van was old the bed linen was fresh and clean and we had plenty of space for 3 adults as I said I booked a 4 birth we had a 6 birth for 3 of us so can't moan!!! A couple of tips check the sat nav this was built in but we checked it before we left and it was for Europe only!!!!! So they gave us a sat nav which was ok but not updated so I had to use my mobile and data so beaware. Also take a couple of tent pegs and rope to secure the awarnig as the wind can damage the awarnig. We had a new awarnig as the last renters had broken it . Tent pegs were found at a camp site and we used the washing line untill we brought some strong rope. I would use this company again the van was very easy to drive no hassles at the handing back the toilet cassette was so easy to change . Australia is also such a great place to travel. Thanks
Feb 2024
Jay
📍 Australia
★★☆☆☆
This Company is Heartless
Terms and Conditions: 15.7 Cruisin is not responsible for any accommodation charges, meals, change of itinerary or out of pocket expenses resulting from a breakdown of the vehicle or as a result of any accident It is this pathetic clause in their T&C that this miserable company hides behind when the car which you have rented from them breaks down from no fault of your own and you are left stranded on the highway and forced to abandon your entire holiday. My brother and I have very busy lives and rarely get to spend time together, we had planned this trip for months and what the experience we had with Crusin has been absolutely devastating to us. It was on the second day of traveling from Brisbane to cairns, The Motorhome we hired broke down outside of Mackay. The manifold had apparently had a computing issue, preventing the vehicle from switching gears past first. We called into their roadside assistance and they had a tow-truck driver take the car to a nearby dealership to look at. Thank god we broke down in a town near a mechanic! After a day of waiting, the dealership eventually told us that they would need to keep the vehicle overnight. We then dragged our luggage through town and paid $160 to a nearby hotel to stay the night. The roadside call Centre said they would get in touch with us the following day. They did not offer to pay for our Hotel (please see T&C clause above) The next day we were told that if there was a replacement vehicle we would need to wait 10-12 hours for delivery because if could only come from Brisbane or Cairns. If that happened any accommodation we needed to book while we waited for the new motorhome would not be covered, nor would any costs for caravan sites prebooked be covered (please see T&C clause above) The Roadside assistance team was friendly but unhelpful. Almost as if there was no procedure for an event like this. They were making it up as they went along. Later that day we learned from the mechanic office that the car was kaput. The parts would take two weeks to arrive. The roadside team advised us then that there was no replacement vehicle available either. So the only option was to provide a full refund for the vehicle hire. AND THAT'S IT. We we're stunned, upset and angry. Months of planning, thousands of dollars spent booking, not just the rental of the motorhome but all of the caravan sites, Snorkling activities and two plane tickets home from cairns. I called and asked; 'what do we do? How do we get home?' Cruisin: 'You can book another car with another company or fly home ' Me: 'There is no other hire company! Does cruisin pay for our flight s home?' Cruisin: (please see T&C clause above) No apology, no compensation, no plan or hope for us Our holiday and all our money out the window for somthing that WASN'T EVEN OUR FAULT! WE DID NOTHING WRONG! Cruisin didn't give a damn about us. They were very much prepared to leave us stranded. They kept referring to their ridiculous, cruel Terms and conditions. Thank god we broke down in mackay that has an airport, I shudder to think of where we would be if we had broken down in the middle of nowhere! There was one flight leaving from mackay back to brisbane. $300 I called and demanded some help paying for the costs. I was told this beauty: 'We cannot reimburse you for flights because that would be unfair to our other customers' ARE YOU KIDDING ME!? After what felt like an eternity of arguing with these awful people I received a callback saying; 'We will pay for ONE ticket' ARE YOU KIDDING ME!? There is TWO of use, whats the other supposed to do? HITCHIKE???? After another eternity of arguing with these CRIMINALS, they agreed to give us $300 travel allowance and 10% off our next rental (in your dreams) We got home finally. Our trip ruined, our wallets empty and our heads spinning Please. DO NOT BOOK THROUGH CRUISIN RENTALS. This company is heartless. You cannot risk your money and holiday with a company with a built in F*ckyou in their terms and conditions.
Oct 2020
G. Claire
📍 Australia
★☆☆☆☆
Absolutely disgusting customer service!
I would NEVER recommend this company ever! Horrible after sales experience, we had many issues with the van which when we spoke to them about they didn’t even say sorry.. they are trying to get us for a tiny scratch which I’ve also read another customer has had a similar problem. We paid and extra $35 a day for insurance to cover for a piece of mind. Also called head office and Katie had horrible customer service, she told us we should have common sense but they surely don’t have any expertise in customer service AT ALL. I’m appalled to think that these sorts of people actually run a business. I would never recommend this company to anyone as no one should have to deal with such horrible customer service.
Aug 2020
TOMAS CASTRO
📍 Portugal
★☆☆☆☆
THE WORST EXPERIENCE OF MY LIFE/OLD PEE ON THE FLOOR EVERYDAY!
Hi everybody, Think well where to spend your money on Cruisin as this is an Honest opinion from very very very disgusting experience had between the 21st to 31st of March 2020. We rented the Adventurer (Toyota hilux) license plate 570VNP and it was the worst experience of our lives. Since day 2 we started having problems with the caravan because of complete lack of vehicle inventory check such as: -Complete lack of cleaning -Equipment incomplete (i got a hose with two female ends - so not possible to fill the water tanks and had to figure out where i could go buy one in the middle of the night) -On the same day the water pump stopped working in the middle of my shower and the customer service, once again told me to get under the car and try to reconnect the wires. - Mosquito nets were completely ruined, letting all the mosquitos come inside the caravan and obligating us to not open the 2 back windows. You can imagine how uncomfortable it was to sleep without air or windows open. -Day number 3: We ran out of battery in the middle of Marlborough. Not pleasant. Everyday we found problems with the van and the two worst were: - Fridge was always stopped working due to gas problems so my Girlfriend got food poisoning with ruined food. - Every time we stopped, everyday, we found pee on the floor. AND IT WAS OLD PEE. From a whole underneath the toilet container. YOU CANNOT UNDERSTAND THE AMOUNT OF SMELLS WE GOT TO BEAR. We even stopped using the bathroom (which is a very expensive item you have to pay for and not being used) just because of how disgusted we were of those images and smells. We couldn't even open the windows because it would form an air chain and bring all the smells to the front. Now you ask: Why didn't you emptied the toilet container everyday then? BECAUSE EVEN IF I WANTED TO, THEY ONLY GAVE US 2 DETERGENT PILLS TO MIC WITH WATER WHEN YOU EMPTY THE CONTAINER. So we could only empty 2x MAX the toilet. YOU CAN IMAGINE THE SMELLS. To even worsen the situation, the customer service is equal to none. After more than 20 emails to different addresses, the only reply I got was "Unfortunately i cannot open the files" - as the respective pictures were attached. Not even to mention the 50 calls made to their line of support and maybe 3 picked up and hurried to hang up the phone. We are 3 days since we delivered the van and woke up to an email saying they would refund us the amount correspondent to 1 day! Which can only be a joke. Right now we are awaiting customer service response on our refusal and we are losing hope. Our only option at the moment is only to file a complaint to Queensland Dept. of Fair Traiding, entity responsible and with who we have already talked with to get to know our options. SO AS A VERY FRIENDLY ADVICE, THINK WELL BEFORE RENTING WITH CRUISIN. I bet there are plenty of happy people. But there is nothing worse that paying $1500 for a 11 day vacation that ends up in a total fiasco. Believe me. Thank you for reading, Tomás.
Apr 2020

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