"DO NOT USE THE SERVICE"
DO NOT USE THIS SERVICE. The owner is a complete jerk and doesn’t know how ...
DO NOT USE THIS SERVICE. The owner is a complete jerk and doesn’t know how to talk to the customers.
We were 2h late to return a car (which was completely fine) and were okay to pay for extra day. The personnel was okay but then the owner showed up and started to act like crazy, just making a young lady cry for nothing.
They use some kind of scam device to offset the fuel gauge. The car was fueled until the pump automatically stopped. We have shown him a receipt that has shown 11$ worth of fuel (which is fair for an UTE and 50 km distance travelled). We were accused of trying to fool him. Instead of admitting that something is wrong with the gauge, the owner screamed in front of everyone saying that something is “wrong with the customers brain”. Instead of settling the situation, he talked and acted aggressively, made insulting grimaces and treated his customers like his enemies. His own personnel stood speechless watching him barking at a young lady like a mad dog. This company has to close or change the owner. This is a winner of “worst customer service of the world”.