Metro RV Review

Rated 1.0 / 5 from 1 reviews

Editors Review

An all-in-one RV business that offers rentals, body shop, parts and storage, Metro RV is one of the pioneers in RV dealership in Los Angeles. Their rental fleet is composed of Class A and Class C models that are relatively struggling to create a lasting impression to the renters.

About Metro RV

Since 1992, Metro RV has offered a wide selection of RV units, ranging from Class A to Class C models. Over the span of more than 2 decades, the company has branched out to other RV services like body shop, storage and more. However, the privately owned rental fleet continues to attract, and sometimes disappoint renters. To compensate their not-so-good reputation, they provide a 'Vacation Saver Guarantee' that will recompense any loss of time caused by mechanical failure of the RV's main components. In addition, they have flexible pickup and return hours but additional charges may apply. 

Fleet 

If you want to give them a try, their fleet consists of luxury Class A coaches that have easy slide-outs, spacious bathroom and sleeping area, and mostly Class C Sprinters that can cater bigger families needing longer road trips. These RVs are privately owned so it's simply conventional with no flashy advertisement on the exterior. Certain extras like bike racks, kitchenware, and bedding are also for rent at an additional cost. 

Vehicles

Class A

Tiffin Allegro

The Tiffin Allegro is a great deal for large families up to 7. This spacious motorhome highlights palatial interior space  because of the 4 slide-outs scattered inside the cabin, from the living quarters to the kitchen up to the bedroom. At 36'1", this bunkhouse style RV provides more than enough space for you and your kids. 

Coachmen Mirada

Another suitable option for bigger groups is the 36' Coachmen Mirada, also a 7 sleeper motorhome. Even with two slide-outs, this large RV still provides a very spacious interior and complete facilities inside the cabin. Along with the interior amenities, the unit is rigged with outside HDTV that your kids will surely love. Not only that, there's a fireplace for a cozy family get-together. 

Coachmen Pursuit

The smallest Class A isn't really petite as it seems because it caters up to 6 people. This 29'3 motorhome provides 3 TVs, along with one exterior TV/DVD, for a round-the-clock entertainment. Useful features such as leveling jacks and back up monitor make driving this unit more efficient and effective. And if you opt for an alfresco dining or outdoor pleasure, the large awning do its magic.

Hurricane

This single slide-out motorhome is another bunkhouse style but surprisingly sleeps up to 9. With the bigger sleeping capacity, this unit is definitely a must-try for bigger families. One bathroom, five sleeping places, three TVs— what more can you ask for? In addition to that, the kitchen comes equipped with oven, microwave, refrigerator, and plenty of overhead cabinets.

South Wind

Last for the Class A units is the 32' South Wind. A sleeker and more stylish motorhome, this 5 berth provides two slide-outs for a roomier interior setup. The large awning gives you option for outdoor entertainment. Inside, both sofa and dinette convert into comfy beds. Next in line is the full bathroom with shower and toilet. The rear bed spaciously sleeps two people. 

Class C

Jamboree

The Jamboree model takes up the most number of units on fleet— 24', 30', and 31', all with different interior layout and features. The smallest is still equipped with all comforts of home such as kitchen, rear bedroom, bathroom, and entertainment set. The mid-sized Jamboree at 30' is a 5-6 sleeper with rear queen, sofa bed and dinette. The largest units are at 31, sleeping 7 to 8, with overhead sleeper, large awning and double slide-out.

Fleetwood Tioga

The Fleetwood Tioga models are some of the biggest Class C units by the company. There are two variances, the 30' and 31' motorhomes— both come with rear queen bed, sofa sleeper and dinette bed. If you opt for the bigger Fleetwood Tioga, strikingly this unit does not have an overhead sleeper but a cab-over entertainment set instead, giving less sleeping capacity. The smaller model, on the other hand, may be slightly petite but it sleeps 7 to 9 because of the extra double bed at cab-over. 

Forest River Forester

For smaller motorhomes, you can have Forest River Forester models at 24'. These tinier units are 5-6 berths with rear bedroom, dinette bed, and overhead sleeper. The slide-out makes the rear double bed more spacious. The kitchen isn't that grand and roomy but can still let you do your daily chores because of the complete amenities such as oven, microwave, sink and refrigerator. Further, the TV/ DVD player makes your trip more entertaining.

Winnebago View

Good for groups of 5, the Winnebago View is a 17–22 mpg sprinter chassis and diesel engine based motorhome. Its dinette has a slide-out for a cozier ambiance and an overhead sleeper for extra sleeping area. 

Winnebago Aspect

This 24' Winnebago Aspect is small and spacious. The motorhome only sleeps 4, plus one slide-out positioned at the U-shaped dinette located right at the back of the front seats. Even if this is a Class C model, this one doesn't have an overhead sleeper. Instead, it provides a classy entertainment set with a nice TV and DVD player at the cab-over.

Gulf Stream Mini Vista

The Gulf Stream Mini Vista is pretty much the same with Winnebago View, with a 24.4′ sprinter chassis. This diesel coach also comes with a sofa sleeper, dinette bed and overhead sleeper, allowing it to cater up to 5 people.

Insurance

The company allows you to either provide an insurance certificate from your own auto insurer or avail of their full coverage insurance at $25/day, with a $1,000 deductible per accident. 

Reputation

Without a question, Metro RV is an established RV dealer in Los Angeles with more than 20 years in the RV industry. But as much as Metro RV wanted to institute a solid reputation, there has been numerous unfavorable reviews about them that seem to overpower the attractiveness of their extensive rental expertise and extensive rental fleet. They only have one depot but they cater almost all RV dealership features including rentals, repairs, service and storage. 

Summary

Metro RV has no doubt stood the test of time but not really with creating a very strong and solid mark in the RV rental business. Still, you can still get a nice model from their extensive selection of Class A and Class C. 

From the Agency

No word from this agency yet. Come back and see if they checked in soon.

Pros

  • All-in-one RV business— rentals, service, storage, and more
  • More than 20 years in the RV industry
  • Simple exteriors as if you own the coach

Cons

  • Mixed reviews, overpowered by the negative ones
  • Only one depot
  • Part of the fleet are older models

Facilities

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D. G - avatar not loaded
, United States
1 Review

"AVOID"

  • Reviewed 2 weeks ago

We took our RV here for some minor fixes, along with the transmission. My husband noticed at the time that almost everyone who worked there did not have masks on. He told them that we needed the RV back on 12/28. We heard nothing from them for over a week, so my husband started texting 12/27 and couldn’t get ahold of anyone. He was finally able to call and get ahold of someone on 12/29 and he was told that everyone was out due to a Covid outbreak. At that time the person was unable to tell him if any of the work was done. He called back again and that person told him that none of the work was done. So our RV sat there for 1-2 weeks and no one bothered to call to tell us that there were issues. Then when my husband went today to picky the rig up, no one had masks on again - WITH AN ACTIVE OUTBREAK. It cost us $120 in Ubers for him to take it there and pick it up for absolutely nothing…not even any communication from Metro that it was unable to be worked on. The absolute worst customer service and completely irresponsible behavior.

1Service 1Mechanical 1Interior 1Value