About JUCY Australia

About JUCY Australia

JUCY has been around since 2001, when a couple of New Zealand brothers launched a bright green-and-purple campervan company aimed squarely at backpackers who wanted something cheerful and affordable. More than two decades later, JUCY is one of the most recognisable names in Australian campervan hire — and the fleet has grown well beyond what those early days suggested.

What started as a single budget brand now operates across three tiers: the core JUCY range (mid-range campervans), Chill'd (the budget sub-brand), and Star RV (full motorhomes for travellers who want genuine self-containment). If you booked JUCY four or five years ago, you're looking at a meaningfully different company now.

Two Brands Worth Understanding

The most useful thing to know about JUCY Australia in 2026 is the brand split.

JUCY is the core range: the Coaster (2-berth, toilet included), the Crib+ (4-berth with a rooftop sleeping pod), and the Condo (4-berth with full standing height and toilet). These are purpose-built campervans with proper kitchen setups, air conditioning, and diesel engines. The Coaster in particular is genuinely good value for a couple who want self-containment without paying motorhome prices.

Chill'd is the budget sub-brand: the Cloudbreak (basic 2-berth, no toilet), the Malibu (2-berth with toilet), and the Big Kahuna (6-berth, awning, shower, toilet — the standout of the lot). Different name, same quality control. If price is the priority, start with Chill'd.

There's also Star RV — full motorhomes with bathrooms, proper standing room, and self-containment. Polaris models in 2, 4, and 6-berth. If you want something that travels like a house, Star RV is JUCY's premium answer. It's a different product category entirely.

The Fleet At A Glance

The old model names are gone. If you remember renting an El Cheapo Sleeper, a Champ, or a Compass — those vehicles no longer exist in JUCY's Australian lineup. Here's what you're working with now:

  • Chill'd Cloudbreak (2-berth): Entry-level. Fridge, gas cooker, double bed, roof racks. No toilet. The cheapest way into the JUCY ecosystem.
  • Chill'd Malibu (2-berth): One step up — toilet included, domestic battery, air con, kitchen basics. Good value for a couple who want self-containment at a budget price.
  • Chill'd Big Kahuna (6-berth): The sleeper hit of the fleet. Six people, full shower and toilet, 240V battery, awning, heating and air con. Genuinely impressive at this price point.
  • JUCY Crib+ (4-berth): Rooftop tent sleeps two upstairs, double bed inside. The pop-top setup is either exciting or a dealbreaker depending on how you feel about roof tents. If everyone's fine with it — solid option.
  • JUCY Condo (4-berth): High-ceiling stand-up interior, toilet, 240V battery, child-friendly layout. The most practical 4-berth in the range. Families should start here.
  • JUCY Coaster (2-berth): The pick of the JUCY range for couples. High ceiling, toilet, diesel engine, domestic battery. Drives well, packs a lot in, looks sharp. This is where most couples should land.

Every vehicle in the JUCY and Chill'd fleet has automatic transmission and air conditioning. That's not a given in this segment — it's worth noting, especially for international visitors who've never driven a manual on Australian roads.

Branch Network

Six locations, all at airports: Adelaide, Brisbane, Cairns, Melbourne, Perth, and Sydney.

The significant change from the last review: Perth is now open. JUCY now covers the entire continent, which matters for one-way renters doing the classic long routes — east coast, Darwin to Adelaide, Perth to Sydney.

Two closures to note. The Gold Coast depot at Coolangatta has closed — use Brisbane instead, roughly 45 minutes north on the M1. And the Melbourne CBD drop-off at St Kilda is gone; all Melbourne pickup and return is now at the airport in Tullamarine.

Insurance

JUCY offers three protection tiers. The structure — a bond-only option, a full excess-waiver option, and a premium tier that adds single-vehicle rollover coverage plus extras like GPS and camping furniture — has been consistent for years. The specific prices shift over time, so check the current rates on JUCY's website before booking. The figures in older guides (including the previous version of this page) are out of date.

The excess amounts vary by vehicle class: smaller vehicles carry a lower bond, larger ones a higher one. Read the fine print at pickup, not after.

Practical tip: check your credit card's rental vehicle excess coverage first. Some cards cover it entirely, which makes the bond-only option a reasonable call.

Age Policy

JUCY rents to drivers from 18 years old. Most major Australian operators draw the line at 21. If you're a younger traveller who's been turned away by other companies, JUCY is one of very few legitimate options at scale.

Perks Worth Knowing

Unlimited kilometres on all rentals. 24/7 road trip support. Book direct through JUCY's website and you earn Velocity Frequent Flyer Points — modest, but free if you're already a member.

How JUCY Compares

In the budget-to-mid segment, JUCY is up against Travellers Autobarn, Spaceships, and the lower Britz range. JUCY has broader fleet variety than Travellers Autobarn — two sub-brands, a genuine 6-berth option, and motorhomes. Travellers Autobarn has more character in its individual vehicles and also rents to under-21s, though with a narrower model range.

The Chill'd Big Kahuna is particularly competitive as a 6-berth option — groups of four to six who want a self-contained vehicle without motorhome prices should compare it carefully before defaulting to Britz or Maui. The price difference is meaningful over a 10–14 day trip.

The JUCY Coaster is the standout vehicle in the core range. It's what you'd rent if you wanted a proper self-contained couple's campervan without stepping into full motorhome territory. At this price point, the competition is thin.

Who Should Book JUCY

Book if: You're 18–25 and other companies won't hire to you. You're a couple who wants a self-contained 2-berth with toilet (Coaster is the pick). You're four people who want practicality over adventure (Condo). You're a large group wanting a budget 6-berth with proper facilities (Big Kahuna). You need airport pickup at any major Australian city including Perth.

Don't book if: You need a 4WD or outback-capable vehicle — JUCY doesn't have one. You want a premium near-new motorhome (look at Star RV directly or step up to Maui). You're looking for quirky hand-painted individual vehicles — the JUCY fleet is uniformly branded.

Final Verdict

JUCY has matured into a genuinely broad offering. The bright purple and green are still there, but underneath it's a company that now covers budget, mid-range, and motorhome categories across six airport locations with a minimum driver age of 18.

The JUCY Coaster is the best value 2-berth campervan in their lineup — toilet included, automatic, high ceiling, available everywhere. Hard to beat at this price point.

The Chill'd Big Kahuna is the other standout — a 6-berth with shower, toilet, and awning that punches well above its budget positioning.

Go in knowing what JUCY is: a fun, youth-oriented operator with solid national coverage and genuinely useful fleet diversity. It's not trying to be Britz or Maui, and it doesn't need to.

Pros & Cons

✓ Pros

  • Rents from 18 years old — rare in the Australian market
  • Six airport locations including Perth
  • Unlimited kilometres included
  • Velocity Frequent Flyer Points on direct bookings

✗ Cons

  • Gold Coast and Melbourne CBD depots closed
  • Insurance pricing not transparent — verify current rates before booking

Vehicle Fleet

Chill'd Cloudbreak campervan
Chill'd Cloudbreak
👥 2 berth⚙️ automatic
👥2 Berth⚙️automatic🚽Toilet🚿Shower🍳Kitchen
Chill'd Malibu campervan
Chill'd Malibu
👥 2 berth⚙️ automatic
👥2 Berth⚙️automatic🚽Toilet🚿Shower🍳Kitchen
JUCY Coaster campervan
JUCY Coaster
👥 2 berth🚙 Toyota HiAce⚙️ automatic
👥2 Berth⚙️automatic🚽Toilet🚿Shower🍳Kitchen
JUCY Condo campervan
JUCY Condo
👥 4 berth⚙️ automatic
👥4 Berth⚙️automatic🚽Toilet🚿Shower🍳Kitchen
JUCY Crib+ campervan
JUCY Crib+
👥 4 berth⚙️ automatic
👥4 Berth⚙️automatic🚽Toilet🚿Shower🍳Kitchen
Chill'd Big Kahuna campervan
Chill'd Big Kahuna
👥 6 berth⚙️ automatic
👥6 Berth⚙️automatic🚽Toilet🚿Shower🍳Kitchen

Features & Amenities

🍳Kitchen Facilities
🚿Shower / Toilet
☀️Solar Panels
❄️Refrigerator
🛏️Bedding Included
🔧24/7 Roadside Assist
📡GPS Navigation
🏕️Camping Equipment

Customer Reviews

✍️ Leave a Review
M. Roth
📍 Australia
★★☆☆☆
Holiday from hell
To anyone considering using jucy beware this was our experience. We had been planning a holiday in the northern territory for quite some time,so we booked with jucy for campervan to take from darwin to Kakadu, Katherine and litchfield then back to Darwin. Just as we had arrived at Darwin Airport the day before picking it up, we received a call saying they had issues with our campervan, so they were upgrading us to a larger model campervan (which would be more expensive on fuel). The next day we arrived to pick up the vehicle, and it wasn't ready, so we waited for two plus hours until it was. From there, we went to our first stopover about half an hour out of Darwin. We connected everything up, and to our dismay that night, the air conditioner was making a noise like a tractor/aeroplane engine, which we consequently taped. So, then a sleepless night ensued until we could finally turn it off around 3 am when the outside air had cooled. At 7 am, we headed back to Darwin, where we waited till after 9.30 till someone arrived and attempted to fix it. We believed it to be a lot better, but obviously it wasn't under any heat stress at the time of morning. Our next stop was at Kakadu. I first had to purchase a new hose connector, which they charged $9 for at the caravan park shop, as we didn't have one supplied in the van. That night, the air conditioning wasn't as bad, still a bit of noise, but being exhausted, we managed to get a broken sleep. Next stop was Pine Creek, and that night, the same terrible noise began again! With the night temperature at 34+degrees, we were absolutely shattered and by midnight we couldn't take any more, deciding at least the cabin aircon would keep us cool if we drove back to Darwin. We were ready to give the holiday a miss and get out of there. We arrived back in Darwin at 4 am, as driving was slow, so as not to have an accident. We had to cancel our booking at Katherine for the next 2 days, for no refund and spent the next 5 hours parked near the fish market like we were homeless. When Jucy finally opened, we were told we should have rung the 1800 number, but to what avail in the middle of the night in the middle of nowhere? We were then informed that we "had" to choose between the only 2 other campers, one was another large one that was like a dinosaur, the chairs were ripped, etc, and it smelled terrible, or a smaller one that had a double bunk at the end. We asked if they could remove the top bunk, as there was no room between the top and bottom, but they said no. So out of desperation and sleep deprivation, we took it and decided to stay in Darwin in case anything else went wrong and see out the holiday at the Hidden Valley Caravan Park One night of those bunks (banging heads and back scrapings) and that was the end of that. The next morning, we got the last motel-style room in the park for some respite and booked that for our last 2 days before heading home. We lost a considerable amount of money on this trip, including extra fuel for a larger camper hose connector Cancellation of Katherine booking additional fuel for the return to Darwin after the first night room for two nights at Hidden Valley pain and anguish, sleep deprivation on our attempted holiday
Oct 2025
H. Lock
📍 United Kingdom
★☆☆☆☆
AVOID JUCY!!! DISGUSTING
On the 3rd January 2023 6 days into our 9 day rental, we broke down at roughly 9pm 3 hours later a tow truck came and managed to tow us 2.5 hours to Byron Bay as we had a costly sky dive booked in the morning, we arrived at the Sky dive car park at roughly 3am, 4 hours before our jump. That day, today the 4th we attempted to contact JUCY multiple times via phone call and email, as we were stranded illegally in the car park, throughout the day, we still continued to contact them. It is now 6:45pm and we are still stranded in the car park yet to have a professional response off JUCY!! we have no power to the camper so unable to charge our phones unless we get a $60 Uber to Byron bay town. We have no toilet facilities, no air con, our drivers side window doesn’t go up ( it’s fully down ) and to top it all off there is currently a thunder and lighting storm as I type this. This is disgusting service from JUCY and this matter will be taken a lot further. I will update in the morning, I assume we will still be in this car park if we get through the night. Thanks for ruining our trip Jucy.
Jan 2023
J. Smith
📍 Australia
★☆☆☆☆
Very Poor Campervan
Recently hired a JUCY condo from the 27th of Dec until the 11th of Jan and was left extremely disappointed. Among the many issues with the car (power windows not working, loose dangerous screws throughout cabin, cabin curtains not working, hubcap falling off, old and worn material), there were 2 major issues that left us very frustrated. Firstly, there was a leak in the roof of the Condo which led to the top bed becoming completely soaked when it rained. Secondly, when we collected the car one of the brake lights was broken. The company told us we could either take the car then or wait a day for them to take it to the mechanic to fix the issue. Would definitely not recommend people use JUCY.
Feb 2021
Daniel
📍 Spain
★★☆☆☆
An awful experience
We rented the Jucy Crib, and it was by far the worst van I've ever rented. When we picked up the van it was super dirty (both outside and inside), the fridge stopped working the first night, a lot of things were broken (curtains, audio equipment, etc.), one of the lateral doors was impossible to open, and one of the pillows had a grease stain. We had to ask for help because one morning the battery was empty and the van engine wouldn't start. To make things better, just a couple of hours after leaving the van at their office they charged us $50 (without telling us) because the van was dirty. Do you a favour a avoid this company
Aug 2020
S. Greene
📍 Ireland
★★★☆☆
Review of my Jucy-Australia hire
The campervan was very old 1998, but it worked fine and no issues, there was a lot of mileage on it. I was supposed to get one with a fridge but got one with a cooler only. I was made return the vehicle full with gas even though it was slightly less than full when I got it. Jucy are ok but will get you for every cent
Feb 2020
James
📍 United Kingdom
★★☆☆☆
DO NOT HIRE FROM JUCY UNTIL YOU READ THIS
What should have been one of the most fun parts of our 2 month trip to Australia turned into one of the most frustrating, tainted by a joke of a camper van and appalling customer service. Jucy aren’t Juicy, they’re dried up and tired old camper vans backed up by simply appalling customer service. They look new and fun on the outside but they're tired on the inside. When we were first presented with the vehicle we tried to swap it in Melbourne but there was no backup vehicle. All of the staff in Melbourne were clock watching and whooped as we left. Apparently they're known as the “cheap and nasty” - as told to us by a local mechanic. There were 272,000 KMs on the clock. What would have been a great camper van in its day is now way past it’s best-before date. The below is a pretty comprehensive list of issue we had with the van during the trip: Knives not sharp but otherwise the supply of utensils, crockery and cutlery was sufficient. The aircon was temperamental and would suddenly stop blowing cold air meaning we had to turn it off, leave it for a few mins and turn it back on again. When it was 35 degrees+ this was hard to deal with. No DVD player as in the promo video The integrated stove didn’t work - we were told that ALL campers had the same problem but this was a lie - we met people with Apollo campers on the first night and their integrated stoves worked Vehicle is MUCH older than we anticipated - it was advertised as 2016 or newer but ours was registered in 2014. The keyfob lock/unlock buttons didn’t work so we had to use the key each time. Sounds trivial but when you're using it for 15 days it becomes a pain It rained in the van when we pressed the rear screen wash The fridge door was dodgy and didn't always latch. No indication of when waste water needs emptying The suspension was awful and bounced around all over the place. The passenger window electric up/down switch sometimes worked. The glass in the same door was also about to dislodge. The tailgate had to be slammed shut so hard that you think the rear window will smash. If you don't it doesn't close properly and the indicator on the dash remains on Smelly in the van, especially at night - it's like a musty smell, old. Something beneath the stove keeps turning on intermittently whenever the van is connected to power. Possibly a fan? Does this all night long and wakes you up. The sheets are poly-cotton so not breathable and quite sweaty. Sheets were also stained. The loan table was filthy. We had to clean it thoroughly before using it There is no bluetooth or other means of connectivity so utterly in the past technology-wise No idea how 4 people could possibly share the space though. It’s a perfect space for 2 but no more. The central piece that goes between the two back seats when the bed is down is dangerous - if you sit or stand on it it collapses and you injure yourself. Inside the fridge and cupboards were dirty - we had to clean everything. I really wish I’d taken photos The external table is knackered and not flat meaning it’s hard to use for anything except a dumping ground for bits you’ve used after cooking. The drivers seat squeaks as you hit every hump or bump The drivers’ mirror shakes constantly We were provided with a pathetically short refilling hose for topping up the "fresh water" so we had to manoeuvre the van in crazy ways to get to the taps. You also can’t drink the water as the tanks are probably filthy The seat belts don’t tighten, they lay slack and get trapped in the door. None of the top windows open so the only airflow is from the skylight or one of the lower side windows The only decent service we received during the whole hire was when we dropped the van back to Gold Coast and met Steve who was a breath of fresh air and super understanding when we explained our plight. It also became obvious that we had indeed been provided with an old banger as all new models are Toyota. He also noticed that the dvd had been removed without me saying it. I think the feedback and on-road teams could learn a lot from Steve. His customer service skills were natural and uncomplicated. If I were to hire again I would spend more time reading real world reviews and go with either Britz or Apollo who seem to know what they're doing and are also competitively priced.
Mar 2019

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