Jucy New Zealand is one of the few popular rental tourism brands that is highly successful in terms of unique campervan rental and massive entrepreneurial. But unfortunately, their reputation is a mix of positive and negative reviews.
About Jucy NZ
JUCY is one of New Zealand's leading and fastest growing independent tourism brands― years ago. This dynamic campervan rental company focusing on the youth market who are looking for funky yet quality campers is still very popular but now plagued with inconsistency. They have catered to a number of rentals over the past years, some of these were great, some were so-so, some were disgusting. But because Jucy is one of the rare companies that rent to 18yo +, not just 21yo +, they continue to attract those unassuming and youthful renters, but maybe not the fancy retirees. Jucy has depots in Auckland, Christchurch, Queenstown, Wellington, and Dunedin and offer some exciting rental inclusions like unlimited kilometres, free maps and free airport shuttle transfers.
Jucy was the first to move away from the “van” style and go for more of a “people mover” style of vehicles. And their range of compact and easy to drive green and purple campervans are pretty much very popular around the world. Their units are more like a car to drive, handy if you are inexperienced at parking vans or don’t like sitting on top of the engine. But the roof is lower than van style campervans and generally they are a little smaller. Jucy have a nice rental fleet of 2, 3 and 4 berth campers with 2014- 2017 fit-out and recently introduced 4 and 5 berth motorhomes. All units are automatic and are equipped with mostly everything you need, from a nice kitchen to a comfy bed. However, smaller campervans do not come with shower and toilet. Additional items include GPS system, picnic seats, roof racks, snow chains, child/baby seats, Tourism Radio (which is free) and more.
The Cabana Campervan
The Cabana is the smallest campervan option, suitable for just two people. The fitted bench seat makes for a much comfier bed when folded out and better for eating with the interior table. Whilst the kitchenette is at the rear and you must cook with the back door up, the quality of the equipment in there is quite impressive. Even though this is the basic model, it still has a fridge― a stingy 18L. But a fridge is a fridge and the fact that it's in there is a great plus for Jucy campers. Also, with the Cabana, there is no awning supplied for at the back door, so you are fully exposed to the elements when cooking. But this is actually great to cozy up in front of at night.
The Condo Campervan
The upgrade to 4 berth is the Condo campervan. This model seats 5 but can only sleep 4 - 2 peeps up , 2 peeps down and all are inside the campervan. They have done a great job in converting this campervan that allows you to stand fully upright inside. Cooking facilities are entirely inside the vehicle and the whole campervan is kitted out in style. There's a sink with grey water capture, dual battery, blinds on all windows and plenty more. This is an impressive conversion with handy pouches that are lined on the upper walls. These are great places to store things you need daily like toiletries, flashlights, and other small things.
The Chaser Campervan
A 3 person camper with bathroom, this compact vehicle is definitely a charm. The campervan comes with two double beds even if it's just a 3 berth model so that one person can fully enjoy a cozy double bed at night. TV/ DVD player, 50ltr fridge, CD player and a bunch of other mod-cons are provided on your campervan ride. The great thing is― even with all these on-board amenities, you don't feel restricted and space isn't compromised.
The Casa motorhomes are new addition to the Jucy fleet, showing that the company is always on the lookout for ways to improve. There are two Casa options and one is the 4 berth Casa, which is a stock standard Motorhome built by 2015/2016 Fiat. It has not really been modified by Jucy except for the branding paint job and interior facilities. That being said, it is a pretty plush ride with more comforts of home. Cushy new seats, permanent table, 100 l fridge, TV, DVD player and more. But clearly, the most important feature of the Casa motorhome is the external access to storage.
Casa Plus Motorhome
Another for the motorhome category is the Casa Plus, a 5 berth unit, also based upon a 2015/2016 Fiat. Just like the other Casa model, this vehicle comes with all the mod-cons you’d need for a reliable holiday on the road, including comfy beds, bathroom with shower and toilet, and nice entertainment set. Since this motorhome allows you tag along one extra passenger for a total of 5 people on-board, a single bed can either be fitted at the cab-over or at the living area― on top of the dinette bed.
Jucy offers multiple insurance options to limit the excess of $5,000. The Stress-free at $40/ day and the Stress-free Plus at $50/ day will reduce your liability to $0. The latter, because of the added daily rate, now includes the Road User Charge Recovery Fee as well as picnic chairs, GPS, LPG, and extra driver. Take note, no insurance options for roof damage, glass damage, and single vehicle rollover incident. If you do not want to avail of the insurance options, the total excess will be pre-authorised on a credit card before the start of the rental.
While Jucy Campervans isn’t the only campervan rental company looking to capture the youth market, they work a lot harder than most of their competition to provide some real value to rope those customers in. All their units are NZ owned and operated that can be driven by anyone 18+. Over the years, the younger driving age really sets this popular company apart from other campervan hires. Further, the vehicle age of their fleet will not be too far gone as they are have relatively recent additions. But, of course, you are going to start getting some campervan models approaching 3 years that may have visible wear and tear. In terms of customer service and vehicle maintenance, the company is struggling, especially that these negative reviews are piling up the good reputation of the business.
Known to be a young, fun and funky campervan hire, not just in NZ but around the world, Jucy is, no doubt, a popular pick among younger travellers who wouldn't mind renting a bright, attention-seeker unit with unassuming facilities.