"Great Holidays with Sovereign Deluxe from Kangaroo Campervans"
We rented this great Mercedes Sprinter based double berth motorhome which i...
We rented this great Mercedes Sprinter based double berth motorhome which is not listed in the fleet of Kangaroo Campervans for 8 weeks and travelled with it from Adelaide to Cairns (more than. 6.000 km). We booked it online from Germany via campervanfinder.com.au as we were looking for a comfortable motorhome for two people for a reasonable price. It was not a new van (starting at 135.000 km) and the interior was a little worn, but everything was functioning, and the layout was ideal for us (retired couple with some need for comfort and space). The handing over in Adelaide was very quick and uncomplicated; there was no detailed introduction nor checking of all the items in the van. We were very relieved when we got a message from Howard Morton introducing himself as our aid for the whole travel. As there were several incidents during this long trip like toubles with the engine, with the fridge and a torn tyre we only can say: Howards service was excellent. We always could reach him and he found a solution for any problem that didn't interfere our travel plans too much. We also appreciated the all inclusive policy of Kangaroo Campervans. We got everything we needed inclusive bed linen, kitchenware, insurance etc. There were no hidden nor extra costs. Even a car repair we payed we got refunded immediately.
We only can recommend this company. It has a good price-performance ratio and an excellent service.
Van was filthy, and damaged, many things like toaster and table were broken and most disturbingly one of the tyres was half bald. Manager tried to withhold deposit and blame me for damage, rude and out of touch with the poor standard and cleanliness of van.
We had the hitop for 6 weeks and we really enjoyed our trip. Despite a few problems with the water pump, we had no issue with the van during our 7000 km on the road. Very great staff service in Sydney, Howard was always there to answer our questions. Thank you!
Van, at the cheap end of what was available, did what we wanted for 15500km.
About 3 weeks in the clutch broke and we had to nurse it into Ulurhu, but that didn't delay us as it took 3 days to repair and we were staying for 4 anyway.
I had a Kangaroo camper for 8 days. There were a few tatty elements but the camper ran well and the people were fine. Price was reasonable for the quality of the camper. Would rent again.
Neil in Cairns was excellent! He delivered the campervan to us and thoroughly went through everything. Once on the road, Howard in Sydney was our next contact. Howard responded immediately to all our questions and concerns. A few querks given it was an older vehicle but overall a very good experience and campervan. It was the perfect size for the two of us. Howard was Great! We look forward to another return and our next campervan experience with Kangaroo Campervans.