"Perfect extra accommodation"
I was travelling with a group of friends who had booked accommodation alrea...
I was travelling with a group of friends who had booked accommodation already when I joined their group, so hiring a LeisureRent van was perfect as extra accommodation. It allowed me to travel with them and have lots of fun together! Easy to drive and a very enjoyable week in Tasmania.
The customer service and communication from start to finish with Ken was outstanding. No question was too hard, never rushed in a conversation and emails always answered in a very timely way. I have two suggestions for consideration for improvement- a fitted bottom sheet in the linen package would make life so much easier when making the bed!! A bit more detailed attention when checking the inside of the van prior to hiring the van out would have highlighted a couple of issues we had whilst on our trip. We had to cut our trip short due the the Corona virus which impacted the overall value for money in the total cost, which was a shame though nobody's fault. Overall very positive experience.
Thanks for your glowing review Jenny, and appreciate your suggestions.
Very easy pick up with bus taking us to van and back to airport after rent, vehicle nice and clean and all filled up , good instructions inside , easy to set up for night , cooking etc. mattresses comfy , plenty of storage for 2 people travelling in toyota commuter Campervan , fixtures , cutlery cookery , chairs , table etc all up to date , , automatic drove very easy , great to have revers camera , navi all inside , fridge lasted for > 3 days even on unpowered sites which we used quiet a bit and batteries recharged during driving very rapidly , would use it again and recommend , the right way to see Tasmania any way because of his many bush camps , national parks wonderful caravan parks , and made the whole holiday spontaneous and fitted around things we discovered ,
Thanks for your in depth and comprehensive review, and we hope to welcome you back for another journey sometime.
Having this van made our trip, couldn’t recommend it any higher. Beautiful van and affordable!
So pleased to read the Campervan made your trip, thanks for the great feedback.
the van is in good condition, nice design, clean
customer service also good and friendly
Glad you liked the design of our van and you enjoyed your time with us.
Campervan was wonderful and easy to use. A suggestion is a demonstration when picking up the vehicle on how everything works or even a YouTube clip to refer to. We were lucky that we had friends we were with that showed us how things worked.
A great suggestion regarding the video clip, which we've just recently had produced and is now sent to customers as part of their booking confirmation - so they're able to see exactly how everything operates. I'm pleased you found everything easy to use.
Our 3rd year hiring a campervan through Leisure Rent. Great value, helpful staff, comfortable camping.
Unfortunately, the fridge was on the fritz for our hire. But owner was very apologetic and reimbursed associated costs with purchasing esky and ice.
Everything else was a breeze. Would use again.
Glad you keep coming back to us Dylan, and we look forward to welcoming you back again next year.
Perfect campervan for a two week holiday in Tasmania. Great and helpfull staf. Especially pickup and drop off very smooth.
Am glad our service and vehicle were perfect for you, and appreciate the top score you've given us.
We just ordered a camper through Leisure Rent and it was 10/10! The pick up from Launceston airport was quick and the handover of the vehicle was seamless. The vehicle itself looked pretty much brand new, it was in fantastic condition. We found that it was very fuel-efficient and was a lovely drive. The bed was easy to put together/put away and there was ample room for two people. The people were also lovely to deal with, very friendly! I would 100% recommend Leisure Rent and will be using them again! Thanks for making our trip seamless :)
Thanks for renting with us, and am so pleased it all worked out well for you - we'll see you when next you visit beautiful Tasmania.
LeisureRent provided a quality, well maintained vehicle. It was fitted with everything we could need, including little touches like a heater and camp chairs. Collection from Launceston was easy via Drive Park Fly. Will recommend highly and will be back in the future
Thanks for your positive feedback; we agree Tasmania is hard to beat and so glad everything was easy for you.
Rv in very good conditions and very practical to wonder freely around tazmania
So pleased you were happy with everything
We're first timers for this campervanning and we couldn't be happier having found LeisureRent. Ken is available round the clock for queries, e.g. tyre pressure, tips, etc. We spent 1 week in Hobart, Tasman Peninsula and Freycinet. We wished we could have spent another week for canpervanning particularly with how pleasant and smooth our trip was starting from and to airport pickup. Everything was well co-ordinated and we couldn't stressed enough how lucky we got ourselves into. Thinking to book with LeisureRent again for our Launcestion trip in the next couple of months.
Thanks guys for such a wonderful review, it's very humbling to read your comments. Hope to welcome you back to Tasmania very soon.
The Campervan provided us with everything we needed, Ken gave us the personal service that is missing with some organisations. We will be back to hire again when the opportunity presents itself. We hope that wont be too long from Terminal. Many many thanks for all your help and advice.
Thanks for your stellar review - we look forward to helping you create more memories next time you visit.
Very good. Was easy to use and clear instructions when needed.
Appreciate the wonderful feedback.
This was our first time using a camper van and it was a great time! We really enjoyed the convince and how well the camper van was set up, it was just perfect for the two of us. They only thing i would recommend if for some "dummies guides" for setting up the bed and some tips and tricks kind of manual as it took us some time to figure some aspects of the van out. But other wise it was a great little unit and great holiday.
I'm pleased your first time experience was perfect, thanks for your balanced feedback.
It was our first experience and it has been really good.
I wish the weather hay been better but, in the end, it was holiday time and we enjoyed it butt.
I’d like to comment that the place where we had to drop off the campervan is not very well indicated.
Appreciate your feedback in relation to finding our return location at Hobart Airport - we'll endeavour to make this more prominent in our literature. Glad the experience of renting from us has been good.
Loved my trip to Tassie last week. It's rare these days to get such great and friendly service, and it was such a nice surprise to receive this from LeisureRent. Ken was so helpful right throughout the booking process, and the staff went out of their way to give me advice for the trip. They were organised and generous. The camper was in great condition, very clean and comfortable and economical. Highly recommend.
We really do appreciate your wonderful feedback Alex, so pleased to know everything went well for you and you loved your Tassie adventure.
The campervan is well equiped but at night is very cold if you are not connected to a powered spot. The man who assisted us (ken) was very kind and helpful. We really enjoyed our trip!
I'm pleased you really enjoyed your trip; even though we've had some chilly nights.
Great can for 2 people.
Thanks for providing your review.
Overall this was the best rental experience I have ever encountered. Not only was the van perfectly suited for my traveling party but the service upon pick up was friendly and an absolute breeze. I wish I could have stayed longer!
Making a statement like that really does encourage us; I'm pleased you were also impressed with our service.