"Great van for budget conscious travellers"
Poor handling in gusty crosswinds, but that comes with the vehicle type. A...
Poor handling in gusty crosswinds, but that comes with the vehicle type. A little more attention to some small maintenance items would be good but now I'm being fussy. Had a great experience with Leisure Rent and would happily use them again.
Pleased your experience was good and we look forward to welcoming you again sometime.
With all the state border closures I left booking my Tasmanian road trip later than normal and found myself in a position where there were basically no campervans left in Tasmania for my travel dates. I came across LeisureRent on a blog and gave Ken a call and thankfully there was one van available for the first week of my holiday.
Ken was incredibly helpful and super responsive which made things so easy! The collection process was very quick (you pay before you arrive and there was no additional paper work to fill out once we arrived). We were handed the keys and away we went!
The vehicle was clean and ran well. Was large enough for 2 people (perfect for a couple), there is an option to have a second bed set up above the main bed but I don't think you'd want to be traveling with anymore than 2 in it unless it was a family with a small child. There was a small kitchen, and although we didn't really cook there was plenty of facilities. Toaster, microwave, kettle all included too which makes things easy if you want to warm up pre-made meals! There was also a little wardrobe section built in which was really convenient for storing clothes including some clothes hangers so you can hang jackets/shirts.
The radio has a USB port which made charging your phone while driving possible, which is always handy when you're using your phone as a GPS (which you'll probably be doing on a road trip). Was unlimited KMs too which was good. Really good value.
It was my first time driving a larger vehicle (albeit the Toyota HiAce isn't that big). Was easy to drive, definitely feels a bit different on open highways with wind compared to smaller cars (feels like you're being blown around a bit more) but you get used to it quickly.
Overall had an amazing time in Tasmania traveling in the campervan and would definitely recommend LeisureRent to anyone looking to hire a van for their trip!
Really appreciate the time you have taken to provide your wonderful review, and the high rating you've given us. Glad we were able to organise the Camper for you!
No vehicle checks is made at pick up and drop off. I've asked and they told me "no need", that was a bit weird.
The pick up and drop off is made by another company.
The camper was alright, however the blanket was mouldy, I've paid extra for towels and sheets but towels were missing. Out of the 4 camp chairs, only one could be used, the 3 others were ripped.
Mechanically, was OK except the direction was always steering far left, annoying.
Well, dropped it off, no check, again "no need".
I was not going to leave any feedback about the company, I just felt like I've been a bit unlucky.
But today, 3 weeks after drop off, I receive an email asking for $1100 of repairs.
When I asked for evidences it was coming from me, I just got a reply: "Our apologies, we picked up the wrong reservation."
Watch out, make sure you take heaps of pics at pick up and drop off.
Super dodgy rental
We'll be in touch with you directly in relation to this.
Spent 4 beautiful days travelling the East Coast of Tassie. Our home away from home was ideal and had everything we needed - comfortable bed and all the facilities we needed.
Appreciate your high rating of us and pleased it worked out well for you both.
Found Leisure Rent to be the cheapest when it came to hiring a camper van with options added but also backed up with great customer service. From the get go Ken from Leisure rent was true to his word and we received clean reliable camper vans in total we hired 4 vans. Traveled with ease and comfort along the East Coast of Tasmania with my wife and son. The airport pick up and drop service was reliable. Great way to get around would definitely recommend and hire through Leisure Rent the next time we travel around Tassie.
Was a pleasure to have you all rent with us Joe, thanks for showing your faith in us. Glad it worked out well for everyone.
Excellent service and communication with Ken and the team. Excellent camper van - really great value for money. New, clean, well spec'ed. The company has a fair China Virus policy, no surprizes. A great experience - thank you!
Thanks for renting with us, and also for your wonderful feedback.
This is our first time in a campervan. I was worried 11 days would be a challenge in such a confined space but it worked really well. The van was well kitted out with everything we needed. We chose to cook in camp kitchens rather than in the van just to avoid the smell of cooked food permeating the van. The size worked well - big enough to stand in, small enough to manoeuvre in small parking spaces. We slept comfortably. I would certainly use Leisure Rent again - their customer service is excellent.
So pleased you found the van suitable for your needs and it had everything you needed; thanks for the vote of confidence in us, and for leaving a well balance review.
The van was perfect, the bed was comfortable and all of the inclusions were exactly what you want. The price was great and Ken went above and beyond for us when I mixed up the booking, made sure we weren’t without a car for our last day. Could not recommend this company enough, would rent again with leisure rent!
Seems like you enjoyed the van, thanks for the positive feedback guys!
It's small, but that's how we like it. Living in such a small space can take some getting used to, be we have done it before. A small (Hiace) van is so much easier to drive on Tasmania's winding roads. However, the van alleges it will accommodate 4 people, which is completely impractical. Leisure Rent are easy and friendly to deal with.
Pleased you had a nice time in the Campervan, and enjoyed our service.
I came to Tassie to spend time riding the MTB trails in Derby and St Helens. The campervan was the perfect way to get around and was a convenient way to cook with its gas stove top.
Ken and his team were friendly to deal with and responsive, including when I changed my booking dates several times.
Will be using them again for my future Tassie trips.
MTB riding and campervanning are the perfect partners, so pleased you discovered us, and this way of travelling Georgia. We look forward to welcoming you back again.
A wonderful experience from start to finish. Through the booking process responses were super fast and Ken made amendments to my booking a number of times without any fuss. While in possession of the vehicle I had to call well outside of business hours a couple of times and Ken happily helped me to resolve the issues I was having. The campervan itself was fantastic and in the best condition of any campervan I'd rented in the past, by far. Returning the vehicle was a breeze and Ken was even happy to take some leftover produce I had so I didn't have to throw it away. I couldn't recommend Leisure Rent highly enough and will absolutely be booking with them again on my next trip to Tasmania!
Thanks for such a positive review Danni, glad everything went well for you and thanks for returning the campervan so clean and tidy - we look forward to welcoming you back.
I had trouble with booking through Motorhome republic. Would never use them again.
Pick up was literally that. There is no staff from leisure rent that we saw but the team at the parking place we collected from were friendly.
The table in the camper was hopeless. Was unable to sit 4 people at the table and couldn’t get it to fit to turn it into a bed. The pillows provided looked like they had dog hair all over them and some dishes were dirty.
The camping chairs you pay extra for were horrible. So uncomfortable. We didn’t request a gps but found one in the glove box on the last day there.
Maybe a list of where to find things like that on arrival would be a nice touch. We had to go through everything to find power cable and water hose too and the camp ground that was suggested for closest dump station to the airport was closed.
It was comfortable to travel in overall. The fridge was good compared to other campers we have hired. Bed was comfortable with plenty of room.
Apologies you had difficulties with some of the operational functions of the Motorhome (things like converting the dinette table to a bed, and where the power cord and hose are located are covered in the operational video link which is emailed to all customers, perhaps you overlooked that). It's inexcusable for the dishes not to have been cleaned, and sounds like the pillows need to be replaced - we'll follow up with the staff concerned. Thanks for your fair and balanced feedback.
All went smoothly from start to finish. Ken was very prompt and clear on any instructions which led to a trouble free trip.
So pleased you had a trouble free trip, and thanks for returning the van so clean and tidy.
Ken was great in making sure we had everything we needed. The van itself was in great condition and didn’t miss a beat.
Thanks for your feedback, and glad it all worked out well for you.
The State of Tassie is awesomely beautiful. The van was an easy drive with simple steps for setup and disassemble. Thanks heaps would do again
Appreciate your feedback and we agree Tassie is beautiful!
Easy booking process and pick up, the vehicle was in good condition, we had no problem during our little trip. The drop off was quick and easy too. Despite a little issue, the customer service was very efficient and I felt fully satisfied of my experience with this company. I would recommend it !
Thanks for taking the time to leave your review, and thanks for your wonderful feedback, glad everything was up to your expectations.
The customer service is fantastic, Ken answered questions and emails incredibly quickly and kindly. The campervan is well equipped and functional, the bed is big and confortable, it is very easy and pleasant to drive. Small problem with the fridge, but overall no further issues! We adored our trip in Tasmania!
Thanks for your high praise, and so glad to know you enjoyed your time in our Campervan
Our experience with with Leisure Rent could not have been better. Communication was excellent throughout and pick up was very smooth, even after hours. The van was clean and in excellent condition, fully supplied with everything we needed for our trip. Drop off was also effortless. The staff we super friendly and relaxed. Could not recommend more for a trip exploring Tasmania!
Thanks for your wonderful feedback Joe, great to read you had an amazing experience.
Awesome costumer service! There was a bit of a hiccup on our arrival to Tasmania, but there was no trouble in getting us picked up on a different time even though it was quite late during the day (got picked up to go to the parking site of where the motorhome is located). The motorhome is very brand new both interior and exteriorly. This was our first time having a holiday in a motorhome, and defo it was an awesome experience. The beds were comfortable, even the one converted to a double bed one. The motorhome is very easy to drive alone, it is a hilux-based car, so the machine is quite powerful that even going up the Mt Wellington wasnt a trouble. The only downside to the car would be the huge petrol consumption. Otherwise, awesome company! Thumbs up
We're so happy your first experience in a Motorhome was awesome and that you enjoyed your time travelling around Tasmania in it. Thanks for your positive feedback too.
Great way to spend some time exploring the South of Tassie. Having the loo and shower on board was most convenient.
Hiring was quick and easy with friendly approachable staff. Will use this Company again.
We look forward to having you rent with us again and thanks for the great feedback.