Great experience! Very helpful staff and excellent delivery!
Our trip was amazing thanks to the incredible van we had from Leisure Rentals.
As soon as we got to the airport, a kind lady picked us up and drove us to the packing spot where we would get the van. She was very amicable and even gave us a few tips about where to go and what to make sure not to miss during our road trip.
When we got to the van, everything was spot on, almost brand new if not new, extremely comfortable and everything inside the van was pretty easy to use. The instructions were clear and perfectly explained.
Definitely the best choice we could've made.
Thanks for your wonderful feedback - we'll make sure to pass your kind words onto Tanya, and glad to know this was your best road trip ever.
Had a great experience with Leisure Rent. Prompt pickup/drop off service, friendly staff and a reliable vehicle made for a great trip and I highly recommend their services to anyone interested in seeing Tassie by camper. Ken was friendly, informative and always on hand to offer advice or solve problems. Great customer service!
Thanks Max for trusting us with your holiday experience; glad it went well for you.
The car kept us warm, ran like a dream and Ken was very helpful, great to work with.
Glad everything went well for you Natalie - thanks for your top feedback too!
The van was driving nice and fine. Bed was good even for 1.9m person. Heater was much needed and did the job. Very nice to have extra blankets and towels we missed that on our prior camper on the mainland.
The camper however was pricy compared to mainland campers. We had a 7.2m camper with shower for a lower price than this smaller basic camper (same amount of days, also 1way and full coverage). Only because we couldn't return the other camper in Hobart we chose to rent this separate camper. The fact that you have the option to pick the camper from the ferry arrival place is a huge plus for us.
Another poor thing is the fact that there is only an open drain to the ground from the sink. The fact that you have to use a bucket is absurd. You can sacrifice part of the closets below to fit a small tank that can at least take 1 load from the sink so you can do the dishes in the van.
Last issue was the fridge. It makes such a noise that we had to shut it off during the night to be able to sleep.
Thanks for your balanced feedback and comparisons with your other hire, much appreciated.
Ken was incredibly communicative throughout the whole process and made the choice really easy to go with Leisure Rent.
The van was well equipped with everything we needed and the pick-up/ drop-off process was quick and easy.
Communication is so important when planning a holiday, and we're pleased you found the pick-up and drop-off just the way we've planned it - quick and easy!
Thanks for your great review Ellen.
Hired a Toyota hiace camper from Leisurerent and couldn’t have been happier with the service or the quality of the camper. It was brand new and well fitted out with everything you need for life on the road around Tasmania. The company is excellent to deal with and are located just outside the airport terminal. We will be using this company again on our return trip
Thanks for your wonderful feedback, so pleased you had a 'dream holiday' and everything you needed was included. We look forward to welcoming you back to Tassie soon.
excellent and seamless service from Ken in Launceston. Even had Ken contact me when we left something in the van and getting it posted to us.
Glad you enjoyed the experience and our seamless service, and thanks for rating us so highly.
Excellent experience! Clean and really good campervan!
So pleased you had an excellent experience, and thanks for rating us so highly.
We did a two week trip around Tasmania. The van performed well. Mechanically & comfort wise. Ken was great to deal with. Very prompt in all communications.
Thanks for taking the time to give us your feedback; great to read everything performed well for you.
We liked the vehicle, it was just right for my wife and I during our 9 day tour of Tassie. Ken was a pleasure to deal with, and made sure we had everything we needed, even offering to drive over two hours to our location to help with a problem that came up with a kitchen appliance.
We're glad you had so much Fun in the Campervan and that we got your problem solved in a timely manner.
Everything was perfect!
We're so pleased everything was Perfect for your holiday experience in Tasmania Alan.
We hired a van for 9 days. Great booking experience and extremely great value! Would definitely book again.
Thanks for your great review Nick, and we're happy the booking experience was was great. We hope to see you back in Tassie soon, 9 days just isn't long enough to see all that Tasmania offers!
Great little unit, suitable for two people. Very well laid out and well equipped. Handles easily on open road and on curvy hills.
Thanks for your 5 star review Frank, and we're glad our Camper lived up to your expectations.
Very well kitted out campervan. Everything we needed and more.
We're so pleased everything and more was provided for your tour of Tasmania Joanne and thanks for the great feedback.
Good contact, quick responses, the van was complete and clean. Happy travellers!
So glad you were 'Happy travellers' and thanks for returning the van so clean and tidy!
We spent 6 nights in our van covering a fair amount of ground in that time. Our van drove without any issues whatsoever and was a great way to see the island. We had our almost 2yo daughter in with us who loved living in the "bus" for the 6 nights. We didnt use the table inside the van and left the area in the bed position for the whole trip as it helped us with our storage. The setup seemed slightly different to the other vans on the road that we saw in that the table/bed area is in the middle section of the van, whereas others are at the rear. No idea what is better just a heads up for anyone who does have a preference to the setup. We used the top bunk area more for storage than a bed which was quite handy. The fridge was fantastic and has helped me make a decision that I wont buy anything cheaper than the top range Engel for our camping trips.
The service from Ken leading up to our trip was easy and very efficient with response, as was the pick up and drop off services.. Both very easy.
Not negatives, but a couple of additions we would suggest to complete the trip:
An awning - we had fantastic weather so we would have used it as shade, but in Tassie it could be used against all the elements.
A ridge/railing around the area on top of the fridge. This area is quite large and great when stopped for storage but when you're moving anything on there basically slides off so it is a bit wasted. Having a ~5cm rail around the top would allow for a decent amount of storage.
Hooks, hooks, hooks.. If there's a free wall or bit of space add a hook to hang towels, garbage, jackets, whatever.
Option to hire a little 2 burner butane cooker. The inside cooked worked fine, but didnt take much to set the smoke alarm off. Even when cooking toast on the toaster's #2 setting (which is barely toast) the smoke alarm would go off. So we would have loved a little burner we could fire up outside not only for the smoke alarm reason, it just give you more freedom outside the confinements of the van which can get tight. Renters could buy the gas from the supermarket.
Other than that though, we had a fantastic time and would easily recommend Leisure Rent to others. Hire the table and chairs for outside as well - hardly an extra cost and means you can enjoy the outdoors wherever you pull up!
Thanks for your comprehensive feedback Ashley. We're pleased to read you had a fantastic time.
You've made some very good suggestions, particularly placing a rail on the large area above the fridge, we'll be retro fitting this to our whole fleet so thanks for the tip!
Likewise some hooks, we'll find somewhere to place these for sure. We're still not 100% sure about the awnings, but must investigate the best/durable kind.
Thanks again for your positive contribution and high rating of us.
I am not sure about the "login" above Ken but will try. Also surprised to hear I have to agree to terms and conditions below. It might encourage more if you offer a few free days in a camper to those who respond...or chance in a competition entry for same.
Camper was top quality drove well with with good steering and 10L/100 consumption with just enough power for the hills, as long as not in a rush.
SS stove cover hinge had failed and fridge would not cycle and let us down which making shorter life of fresh meat and dairy.
Great communication and we had a good holiday all round.
I'm not quite sure I understand your first paragraph Peter, however you certainly did achieve great fuel economy during your trip - there's more to spend your money on in Tasmania rather than fuel I'm sure you'd agree! Apologies for the couple of problems you made mention; we'll get the fridge looked at ASAP, thanks for letting us know and for renting with us. I'm pleased you had a good holiday all round.
A really fantastic company. So helpful all the way through. Quick responses to my queries. Very friendly staff. Campervan was immaculate; comfortable and had everything needed. Best we have had on our travels so far. Thank you.
Wow! - " best we have had on our travels so far" now that's a bold statement to make, and so humbling for us to read.
Comments like yours make all the effort we put in worthwhile, so thanks indeed for your wonderful feedback. Thanks for returning the campervan in such great clean condition too. 5*
Picked up the Toyota Hiace in Hobart and returned in Launceston (great that different pick up and drop off points are offered, saved us hours on the road).
Very new vehicle, with everything working although the rattling of the fridge did force us to turn it off at night. We were missing a couple of basics (one chair and a broom), but quickly agreed with Ken to buy it and charge later.
Overall good experience, would recommend to use Leisure Rent again
We'll get to the bottom of that noisy fridge - pleased you all had a good experience and thanks for looking after the camper so well 5*
I'm a stickler for cleanliness & value for money.
The vehicle was exceptionally clean & fully kitted out
Very competitive pricing for a new vehicle
Absolutely no complaints
Ken was great to deal with
We will certainly use LeisureRent again & highly recommend others do the same
Thanks for your great feedback Mike and also for returning the camper back in top class condition 5*