Leisure Rent Review

Rated 4.8 / 5 from 188 reviews

Editors Review

Leisure Rent is a very popular technology-based campervan hire company in Tasmania offering 2 and 4 berth campervans. 

Its fleet consists of all current models, which are currently priced at a little lower than most major companies with new models. 

It has multiple airport locations across Tasmania but no offices on mainland Australia. 

And recently, they added a unit to their fleet―a 4 berth motorhome with shower and toilet. 

Plus, they won the Tasplan Business Excellence Award 2019 for the Startup Category!


About Leisure Rent

Leisure Rent may be a newish player in the Tasmania campervan hire market, but they have rapidly risen to the top.

Established in late 2017, the owner of Leisure Rent has over 30 years of experience in the campervan and car rental market. 

So, when he had a chance to start a new company from scratch, he knew all the best ways to keep costs low and quality high. 

In particular, he has used the latest cloud software systems to keep the booking process simple and online rather than having to do everything in the depots on pickup.

Leisure Rent has had the foresight to make more than one location available for pick up and drop off, even if there are some unique and different ways of doing it. 

So, without a specific depot and staff to inspect the campervans how are you going to do the damage inspection report before heading off? 

Well, an inspection report is supplied to you based on the end damage report of the previous renter. 

You compare the report to what you see on pickup―if there is damage on the vehicle that is not on the report you mark it down. 

And you better make sure you do because otherwise the next renter will, in which case you are going to get the blame for it and the bill. Get it? 

So make sure you do a detailed damage report before you go out as it not likely a staff member will be standing with you. 

Of course, it is commonplace to also take lots of photos and even video these days, so I suggest you do that too. 

The reality is no one likes it when a camper is damaged but the goal is just to make sure the person who actually did it has to pay for it, not the next renter.

At the end of the day, we, the renters are really only interested in the convenience of the location anyway right. 

In fact, they have taken a leaf out of the JucyUSA book and just have safe deposit boxes with a PIN code in some locations to drop off and pick up the keys and 3rd party companies helping them out in other locations. 

And because of their excellent efforts, Leisure Rent has been recognized by Tasplan Business Excellence Awards, a renowned organization in Northern Tasmania who awards outstanding businesses, the company won the 2019 Startup Category, which gives them a more impressive reputation in the area. 

Fleet

Leisure Rent only have 2 vehicle types in the fleet at this stage, keeping it nice and simple

2 berth hi-top campervan  

4 berth turtle style

Their business model makes it so that no camper will get to over 5 years old and some will be retired early if they have clocked up too many kilometres. 

As a result, you can be sure you are going to be getting a fresh vehicle.

Vehicles

4 Berth Easy Drive Motorhome

Welcome to the newest Leisure Rent unit―an easy-to-drive motorhome with shower & toilet, along with other upgraded features. 

Ideal for 2 adults + 2 children or 4 adults, this practical unit already comes with child restraint anchor points. 

There's a permanent double bed at the cabover area and another double bed from the convertible rear dinette. 

This 2019 Toyota Hilux also provides a nice kitchen with a sink, fridge, microwave, and other kitchenware. 

All motorhomes have a solar panel to aid in charging the house battery.

Hilux is a beast of a vehicle and so powering to any place in particular won't be a problem.


2 Berth Hi-Top Camper

It's based on the ubiquitous Toyota Hiace model with a hi-top conversion and a not-so-common interior design. 

Many of the interior designs put the kitchenette directly behind the driver, but in this case, the rear seating goes there. 

This configuration allows for the 2 single seats in the rear to take passengers if you like, however only sleeping 2 inside.

Also inside is a fridge, microwave, cooktop, sink and even a little wardrobe style cupboard for those things you simply MUST hang up. 

Having the high top is a great advantage in comfort. 

Being able to stand up fully inside the campervan is taken for granted by most people, but when you get a van without the extra height and you can't stand up straight, you won't believe how much more uncomfortable living in that space is. 

Always get a high top.


See more images in the GALLERY section below.


Insurance

Leisure Rent has a base liability of AU$5,000 if you take out no extra insurance cover through the company. 

Whilst many of the bigger players will take that bond money off your credit card and hold on to it, Leisure Rent simply has it in the terms and conditions that in the event of damage your card can be charged up to this amount and excellent policy for the renter!! We LOVE this.

When you sign the contract you are agreeing to this term. 

Actually similar terms are in pretty much all the campervan rental contracts across Australia so this is not unusual, but it sure is nice to be able to keep the money on your credit card for spending on your travels rather than sitting in the campervan company's vault somewhere.

There is the Collision Damage Waiver (CDW) AU$30 per day to reduce the liability to AU$2500. 

The Maximum Protection Waiver (MPW) at AU$45 per day reduces it to NIL, plus windscreen and tyre damage cover. 

Last option is the Stress Free Package (SFP) at AU$55 per day, which is the same as the MPW but comes with free rentals of items such as linen/ bedding, camping table and chairs, GPS, extra driver fee, and child restraint and baby strollers―if required. 

This is a standard custom across campervan hire companies in Australia and New Zealand and the rates to do so are on par with the Australian market. 

However, do take note that all these insurance reduction options still do not cover overhead damage, underbody damage, as well as damage caused by unsealed roads and water damage.

Insurance is always the trickiest part of campervan hire after after deciding what style you want. 

To get a the low-down on how campervan hire insurance works go to our extensive article here

And if want to look at the best alternative to taking out directly with the rental company go here

Reputation

This upstart Tasmanian rental company is brimming with positive reviews. 

In fact this is consistently the highest ranked company in all our listings.

The person behind the business is a local with more than 3 decades experience and is committed to providing service as a labor of love. 

Accordingly, this entity can be a go-to company for quite a few years to come. 

Their campervans are 2 berth Hi-Top and 4 berth motorhome with shower & toilet, which are cheaper compared to other campervan hires with also newer models. 

Even though they don't have their own physical depot, only airport locations, they are one of the few companies in Tasmania that is up-to-date with technology, through its E-Sign and E-Key features. 

This kind of pick-up and drop-off is very convenient for renters. 

All in all, Leisure Rent is a highly recommended campervan rental with a great reputation.

Summary

Leisure Rent is one of the most reputable campervan hires in Tasmania and even in all of Australia. 

If only they had operations on the mainland! 

We cannot recommend them highly enough. 

Get in quick, they book out all the time.

From the Agency

No word from this agency yet. Come back and see if they checked in soon.

Pros

  • Modern and clean vehicles
  • Hi-Top model for families
  • Multiple branches in Tasmania
  • E-Sign and E-Key features
  • Great reputation

Cons

  • Caters to up to 4 people only
  • No branches on mainland Australia
  • No physical depots - self check in at airports only

Facilities

Branch Locations

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Write Your Own Review

Tell the world about your experience renting from this company
D. Troy - avatar not loaded
, Australia
1 Review

"Great trip"

  • Reviewed 1 month ago

Great to get a lift back to Hobart airport after returning the van. New bank in excellent condition.

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Glad you had a great trip

ScottA - avatar not loaded
, Australia
1 Review

"Great value"

  • Reviewed 2 months ago

Had a small MG and I am 6ft+. Was comfortable enough to drive but a tight squeeze with luggage. Was booked last minute otherwise we would have gone with something bigger. Service and pick-up was smooth. Overall a good experience and the best thing was the price. Far below all other options we looked at.

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Am pleased you found our pricing and car suitable for your holiday.

I. White - avatar not loaded
, Australia
1 Review

"Motorhome review"

  • Reviewed 2 months ago

Overall loved the vehicle it was comfy cosy and easy to drive , communication with Ken was quick and easy
Had a few problems with maintenance of vehicle , bathroom was not cleaned properly when picked up and auxiliary battery was not holding charge and alarm sounding in middle of night , so I had to find a mechanic to replace battery
Overall happy with the service and response from Ken

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Glad you enjoyed the Motorhome despite the lack of cleanliness of the Bathroom (profuse apologies for this).

Loisj. - avatar not loaded
, United Kingdom
1 Review

"Easy and cheap"

  • Reviewed 3 months ago

Easy pick up and drop off an excellent price. Would recommend to anyone, car was new and nice to drive.

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Glad you found our service and product easy and affordable.

W. Chang - avatar not loaded
, Australia
1 Review

"Great experience for first timers!"

  • Reviewed 3 months ago

Pro
- Effective communication. It was easy to reach out throughout the transaction with Leisure Rent.
- The campervan was much more comfortable than I had expected. Slept well for the most nights.
- The kitchen amenities were well equipped.
- Car is easy to drive

Con
- It would have been nice if there was a walkaround or a checklist to go through the different features of the campercar
- igniting the spirit stove was difficult, and the flame was so small it took 5~10min to boil a kettle of water

Overall I would highly recommend renting with Leisure Rent.

3Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Am pleased you enjoyed the experience of our Campercar, we do have an online video as an operators guide

C. O - avatar not loaded
, Malaysia
1 Review

"Highly recommended"

  • Reviewed 3 months ago

We rented a compact car to go on the west coast adventure. Good and reliable. From booking the vehicle to picking up, everything went smoothly. Staff was responsive and friendly. Will definitely book a vehicle from Leisure Rent again.

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Appreciate you taking the time to let us have your feedback and high rating.

D. Ferguson - avatar not loaded
, Australia
1 Review

"Customer service"

  • Reviewed 3 months ago

The tyres where in need of replacement considering the rain and ice conditions .when I return car and pointed it out they weren’t concerned .i would have thought customer safety was number one on the list .also when we were dropped off for departures in the shuttle bus we were let out 300 m from the stopping bay too Carry heavy bags ?why? When you can park at the front door ?Dissapointing service.David

3Service 3Mechanical 4Interior 4Value

  • Brand Manager

    Hi David, thanks for your feedback, by way of explanation (not excuse) you were dealing with LeisureRent's handling agency, and they do pass feedback onto us for actioning, and we do take safety very seriously. Customers are collected by this handling agency in Launceston from outside the arrivals hall and taken to the car, however for drop off back at the Launceston airport to avoid the additional charge imposed by the Airport owners they drop customers outside the boom gate entrance, I'm sorry you were disappointed with this arrangement.

Dennis - avatar not loaded
, Australia
1 Review

"Great car rental"

  • Reviewed 3 months ago

Rented a small car MG3 for three weeks travel in Tasmania. The car was fuel efficient and handled well especially on the winding roads. Leisure Rent offers a very competitive price which I believe is because the pick up is not at the airport - its just a very short ride away from the airport. Leisure Rent was very prompt in picking us from the airport to the car collection shed and also promptly drove us to the airport when we handed the car back to them. Thank you very much Leisure Rent.

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Thanks for choosing us, and I'm pleased you found our car and service efficient.

G. Deane - avatar not loaded
, Australia
1 Review

"Car rental"

  • Reviewed 3 months ago

Unfortunately there were no campervans available for us after ours was cancelled by another company but we hired a small car that saved our trip to Tasmania. It was a great price and very easy pick up and delivery. Definitely recommend.

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Appreciate your wonderful review, and glad you got to enjoy your Tasmanian holiday

K. Trevetht - avatar not loaded
, Australia
1 Review

"The Sanyong Koranda"

  • Reviewed 3 months ago

This car was fantastic. It handled beautifully and was an absolute pleasure to drive. We were 3 woman with luggage, we had loads of room and we’re all very comfortable.

4Service 5Mechanical 5Interior 5Value

  • Brand Manager

    I'm pleased you enjoyed the Korando car

Walker family - avatar not loaded
, Australia
1 Review

"Great personal service"

  • Reviewed 4 months ago

We hired a compact suv MG and this was quite a comfortable way for 4 adults to tour Tassie.

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    I'm pleased the MG did the job for you

E. Devescovi - avatar not loaded
, Australia
1 Review

"Tassy Holiday"

  • Reviewed 4 months ago

This was a great camper and made for a great holiday!!!!! Easy to drive and park. Easy to set up and use. We only used the toilet when needed and used other amenities when possible. Bed was really comfortable and warm at night. Overall this was a great camper!!!

4Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Am pleased you found the Motorhome ideal for your time in Tassie.

M. Robinson - avatar not loaded
, Australia
1 Review

"Perfect for a few days in Tassie"

  • Reviewed 4 months ago

Great to be able to collect in Hobart and drop off in Launceston. Easy, hassle-free service.

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Appreciate your high ranking review score

L. Austin - avatar not loaded
, Australia
1 Review

"Tasmanian travels"

  • Reviewed 4 months ago

Omg we had the best time.
Leasure rent was very friendly,reliable staff.
Kenny was a true gentleman helping with the ladies luggage on the return back to the airport.
Ease of transfers to and from airport to pick up and drop off vehicle was great.
I highly recommend leasure rent and when in tassie tell Kenny Lisa and leanne said hello.

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    I really appreciate your kind words and wonderful review

V. Lewis - avatar not loaded
, Australia
1 Review

"Great service and price"

  • Reviewed 4 months ago

Great price and quick communication with Ken. Would recommend using his company
to any one. Very helpful and friendly,
Vanessa

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Appreciate your high praise Vanessa.

LMB - avatar not loaded
, Australia
1 Review

"Great camper and service"

  • Reviewed 4 months ago

Was very happy with the camper and the service easy pick up and drop off with airport shuttle service
I would highly recommend Leisure Rent.

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Thanks for your highly rated review, pleased you enjoyed our service and hope you will return to explore more of Tasmania.

Marie - avatar not loaded
, France
1 Review

"Great experience"

  • Reviewed 5 months ago

I rent a car for 2 weeks and everything went well. The staff is adorable and everything was well organized. I recommend to rent a car with LeisureRent.

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Pleased you enjoyed your 2 weeks in one of our vehicles.

G. Holliday - avatar not loaded
, Australia
1 Review

"Leisure Rent Tasmania"

  • Reviewed 5 months ago

Leisure Rent provided excellent service, from start to finish with the entire process of hiring a vehicle to travel around Tasmania, with competitive pricing and choice of vehicles offered. Easy website to follow, communications good. Leisure Rent is locally owned, not a national franchise. Vehicle hired was great and a good size to travel around in, very clean and modern. Ken was very accommodating. A paper copy road map could be a handy addition, due to patchy internet, nothing we don't experience where we live as well. Thank you, Ken.

4Service 4Mechanical 4Interior 5Value

  • Brand Manager

    Appreciate your feedback, and thanks for selecting us.

J. Inder - avatar not loaded
, Australia
1 Review

"Pleasurable experience"

  • Reviewed 5 months ago

Top quality vehicle.
Easy and affordable booking experience.
Extremely friendly and helpful staff.
Everything our family of 4 needed to experience the beauty of Tasmania for 2 weeks.

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    I'm glad your family had such an enjoyable time using one of our vehicles, appreciate your feedback.

J. L - avatar not loaded
, Australia
1 Review

"Leisure Rent Excellent!"

  • Reviewed 5 months ago

We hired an SUV for our Great Eastern Wine Week and were very impressed with the cleanliness, affordability and style of the Leisure Rent MG. Great communication simple rental instructions. Ken is very helpful. All round wonderful service! Highly recommend Leisure Rent!

5Service 5Mechanical 5Interior 5Value

  • Brand Manager

    Thanks for entrusting us with your transport needs, and really appreciate your wonderful review.