About This Company

Road Runner Rentals is a family-owned rental company in New Zealand that has been in the industry for more than a decade. The company features extensive and personalized 2, 4, and 6-berth vehicles, and offers best campervan deals in Christchurch and Auckland.

Being in the rental business since 2006, Road Runner Rentals focuses on giving excellent customer service through their easy bookings and convenient campervan hire. And because of their trusted years of experience, the company claims to provide quality road trips to their customers. But have they lived up to their claim? Over the years, this rather popular rental company in NZ is flagged with mostly negative reviews. They have two branches, one in Christchurch and the other in Auckland. Even so, this does not mean you can't go freedom camping on other parts of NZ. Be a responsible camper by knowing the freedom camping rules ahead. 

Road Runner Rentals' diverse yet personalized fleet has been providing customers with great road trips for the past decade. From 2 berth to 4-berth and to 6-berth campervans, customers have a lot of choices depending on their personal preferences.  A great thing to note too is that most of their campervans are 'certified self-contained', making it more accessible to more free campsites across New Zealand. Most campervans are older than other campers on the road, hence possible wear and tear issues on the units. There are some reviews that report unfortunate encounters because of older vehicle versions. With that in mind, Road Runner Rentals also provides an option for the latest vehicles, but at a higher rate. 

Freedom 2 Berth

The Freedom campervan, which is a Nissan model, is the most affordable choice for travellers on a budget. The economical price comes with some certain hitches such as older model (2003-2005), no built-in shower & toilet, no microwave, and limited water container size. Thankfully, the campervan already includes the cooking utensils, crockery & cutlery, tea towels, linens, portaloo, and a CD player. This campervan has 3 passengers maximum, but can only sleep 2. 

Pros & Cons

✓ Pros

  • Wide array of personalized vehicles
  • Affordable campervan rates
  • Some certified self-contained units

✗ Cons

  • Unsteady reputation with more negative reviews
  • Mostly older campervan models

Vehicle Fleet

A more step-up 2-berth campervan is the Automatic- Tiptronic Mercedes Sprinter 2010-2016 model. Anyone considering a more comfortable and convenient road trip, with amazing interior room and well-thought-out space utilization should take this camperv
2 berth
Clubby 2 Berth
2 berth
Hi-Way Runner 2 Berth
2 berth
Queenie 2 Berth
2 berth
Sprinter 2 Berth
2 berth
Navigator 4 Berth
4 berth
Explorer 6 Berth
6 berth

Features & Amenities

🍳Kitchen Facilities
🚿Shower / Toilet
☀️Solar Panels
❄️Refrigerator
🛏️Bedding Included
🔧24/7 Roadside Assist
📡GPS Navigation
🏕️Camping Equipment

Customer Reviews

✍️ Leave a Review
S. ★★ 1.5/5
Abysmal customer service
We reserved a campervan before COVID hit and paid a deposit. When the borders closed Road Runner Rentals urged us to pay the remaining amount. They then cancelled our booking and refused to refund us. They then claimed that we forfeited our booking by not showing up, even though the borders were closed and they cancelled our booking. Finally they stopped replying to emails. Horrible company with abysmal customer service, avoid at all cost!
Australia · Sept 2020
J. van Vliet ★ 1.0/5
TERRIBLE
The campervan had a lot of defects; the organisation didn't take our complaints serious. It was a very bad experience with these two organisations: Motorhome Republic and Road Runner Rentals. Never and never again !
Netherlands · Mar 2019
S. Lefevre ★ 1.0/5
A shame, don’t go.
This company is a shame, no customer service, a lot of trouble without any help, any solution. They want spoil yours holidays. Dishonest people.
France · Feb 2018
L. Gojani ★ 1.0/5
Please find another company
paid over 7.500 dollar for 18 days for 4 berth. No toilet flush, no water drainage (couldn't use the kitchen and shower), engine broke down. We had to pay by ourself the AA service, the mechanics and had to wait 2 days to get help in the middle of nowhere. Old car with over 300.000 km. No service at all from the company and no refund. They want your money, but don't give you the service. I strongly advise you to take another company.
Netherlands · Feb 2018
I. Franzén ★ 1.3/5
Trouble, trouble, trouble! :(((
Awful experience! We rented a 6 berth motorhome for 3 weeks. When we picked it up in Auckland the vehicle wasn't prepared at all. The fuel tank was almost empty, the camping chairs, first aid kit, wi-fi, etc. that we'd preordered weren't there. When showing us the motorhome, the staff realised the water tank was leaking underneath the vehicle. 4 hrs later they'd repaired it and off we went. The same evening when we stayed for the night we found out that the water system was broken again, even though we hadn't used it at all. We tried to call their so called 24/7 service but no one would answer until a few days later... We got it temporarily repaired 4 times during our holiday but it never worked so with 3 engineers onboard we bougth tools and fixed the problem ourselves . But since this isn't allowed, we got a fine when we returned the campervan. Also, when we called RRR about our problems, they hung up on us and didn't seem to care about their customers at all. This is just half of the problems we had with RRR, so please, do yourself a favour and rent a campervan through someone else!
Sweden · Jan 2018

Photo Gallery

Video Reviews

▶️ YouTube Embed — Vehicle Tour
▶️ YouTube Embed — Customer Testimonial

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