Happy Campers

They are thieves!! run away from them !! we rented for three months an autonomous van which had only problems (electricity, leaks, ...) it spoiled our trip! we had to return it after 1 month because of the Covid-19 they did not return anything! they kept several thousand dollars for them for no reason! other travelers were happier with other rental companies!

****DO NOT BOOK WITH THIS COMPANY!!!!**** To be honest I wouldn't even give this company a 1 star rating! We had a campervan booked for 8th April 2020 for 1 week from Christchurch, so looking forward to it and then obviously Covid-19 happened and New Zealand went into lockdown on a stage 4, as we are from the UK our government told us we needed to get home ASAP which we tried to do but flights kept getting cancelled. I informed happy campers about the situation and they were no help at all and just said they will not offer us a refund and they are now ignoring all my emails!!! This is disgusting customer service as this is a world crisis and completely out of our hands and have been informed by New Zealand government to stay indoors for 4 weeks minimum!!! ****DO NOT BOOK WITH THIS COMPANY!!!!****

The Campers are hit and miss, we got quite an old one which was rather banged up on the outside. Saying this the inside was vey spacious and clean! We were very happy with the camper overall. Main plus points: Cheap Spacious Comfortable Main downsides: Old and drank petrol (alot) No phone chargers And can't be plugged into power

Happy Campers is a low budget camper rental, but I didn’t expect it to be so low… The camper itself was quite okay, but I would not recommend it to people without any car/technical knowledge. Throughout the month came across a couple of hiccups. For example, as soon as we started driving the fridge would turn itself off, the water drain was leaking and some regular car maintenance (oil and cooling liquids) But this is all very minor and these are things that you can expect when you rent low budget, right? The real hassle started when another camper hit our side mirror when we where parked. Since we where in the car at that moment we could contact the other party and that went very well. They where fully insured and our contact was pleasant. So we contacted happy campers to report the accident and they wanted us to buy a new mirror. Since we where almost at the end of our holiday I proposed the resolve the issue as soon as we return the camper. When we returned the car they charged us 125 NZD for the damages and gave us a receipt to claim back the damage. On the airport it appeared that they had given us a receipt for the wrong car with a wrong name. Thereafter it took us almost 2 week to get the right receipt. When we wanted to claim back the damage from Apollo campers they said the claim has to be issued by the owner of the car. Ever since I have been trying to contact Happy Campers, but they did not respond to any of my email. I came back from NZ in the beginning of March and I’m writing this review 2 months later. I knew I could not expect a lot but this is really below my expectations. This is what they call, bad service. If I would make a recommendation, do not rent with this company. Also it might be good to know that Happy Campers is the same company as Kiwi campers, but under a different name.

Rented a small camper and assumed the staff at Happy Canper did a complete check before letting it be rented. Once we were on the road and camping, all of the problems surfaced. Brakes shuddered at highway speed, only 1 burner worked on stove, both roof vents were inoperable and would not open, roof leaked, and cupboards were loose and starting to fall apart. They also charged us $375 fir a chip in the windscreen. Bottom line is they should never have let this van be rented without these safety issues addressed. Great holiday, poor service.