Happy Campers Review

Customer rated 2.2 / 5 from 4 reviews

Editors Review

With rates that will not burn a hole in your pocket and a large selection of vehicles to choose from, Happy Campers focuses on making their customers happy. Of course with their name, they are in for a world of pain if their customers are in fact, NOT, happy campers.

About Happy Campers 

Having a company name like that of Happy Campers can be a struggle. Well, you need to live up to that name, and with Happy Campers, it can be proven that not all companies fully define their names. With depots in Auckland and Christchurch, this large rental entity offers value cost campervan hire with standard equipment, complimentary airport transfers, cleaning fees, camping park directors, route planners and more. They have a massive range of units so that you can choose the style of travel with rentals that won't cost a pretty penny. 

Fleet

Happy Campers offers a lot of campervans types (9 options in particular): Happy Sleeper, Happy 2, Happy 2 S&T, Happy 3, Happier 3 Kuga, Happy Black Sheep, Happy 4, Original 3, and Original Sleeper. You will be impressed with how easy these can be parked despite its size and spacious sleeping rooms. And if you've got to travel with your kids, be still because all campervans can be fitted with child seats and are well-stoked with kitchen and sleeping essentials. Most units have a 5 speed manual transmission so you need to check with them first if you want an automatic one. Some of the units have a separate house battery, which means this battery charges if plugged into a main power or whilst driving without running the engine battery flat. And for vehicle consumption, it really depends on how far you travel though most of the Happy campervan series have an average fuel consumption of 10-12 ltrs per 100kms. Here's a closer look at each vehicle on fleet: 

Vehicles

Happy Sleeper

Happy Sleeper campervan for hire

The Happy Sleeper, a 2000 to 2002 Toyota Estima, is one of the three automatic campervans on selection. This unit comes with a portable gas-grill, kitchen sink, CD player, large double bed, and storage space. The CD player has an MP3 output, and the vehicle is equipped with dual batteries so that outgoing couple who want a smooth and fun ride will appreciate their NZ holiday even better. 

Happy 2

Happy 2 Campervan from Happy Campers New Zealand

The Happy 2 is a deluxe camper that features a walk-through access from the driver’s cab to the rear cabin. This 2002/2003 Toyota Hiace SBV Hi-Top is equipped with a fold-away dining table that can be stored at night so that you can have a large double bed. The nicely designed kitchen includes a refrigerator, microwave, two-burner gas cooker, cookware, and storage cabinets. 

Happy 2 S&T

Happy 2 S&T from Happy Campers Campervan Hire New ZealandThe 2003/2004 Ford Transit is a 2 berth camper that comes with a toilet. This well-furnished unit is a treat for those looking for extreme space with luxury features. With a spacious living area and foldaway table, the campervan is also very economical because of its power diesel engine. Travel in style and sleep in comfort with this self-contained unit. 

Happy 3

Happy 3 from Happy Campers Campervan Hire New Zealand

For couples or small families, the Happy 3 berth camper is convenient choice. This 2003/2004 Toyota Hiace Hi-Top is the standard option for those looking for a budget 3 berth campervan with one double bed at the rear and one large single bed in the roof. Expect for a pleasant cooking session with the help of the shelf space kitchen speckled with a two-burner cooker, fridge, utensils, cupboard and more. Take control of your own adventure and travel comfortably with this economical campervan.

Happier 3 Kuga

Happier 3 campervan from Happy Campers, Campervan Hire New Zealand

This 2005/2006 Toyota Hiace Hi-Top is relatively newer compared to the other Kuga 3 berth; hence, the name— Happier 3 Kuga. With its newer campervan model and added features, the unit is a great alternative in case the other one books out or you simply just want a more favorable campervan hire. Your happiness does not end there as the campervan also has bigger engine and fuel capacity with same fuel consumption as the other model. So, this means that this Happier unit actually makes you happier!

Happy 4

Happier 4 campervan from Happy Campers, Campervan Hire New Zealand

Another from the Happy campervan series is the 4 berth, which is also the biggest and the most popular choice for touring families. This 2003- 2005 Ford Transit is a top of the range vehicle with full bathroom, elegant kitchen space, large living quarters and an internal access from the front cabin. Even with its luxury features, the campervan is still a charm for frugal travellers because of its powerful and economical diesel engine. 

Happy Black Sheep

Balck Sheep campervan from Happy Campers, Campervan Hire New ZealandAnother sleek and compact rental with all the comforts you expect from a teeny camper in a car-size van is this 2000-2007 2 berth camper in automatic transmission. This is the only campervan in dark tone exterior that's why it's called Happy Black Sheep, but technically not a black sheep. Actually, this unique little camper is a fave pick among budget backpackers who'd love to explore the outskirts in a small van with just enough but essential facilities like comfortable bed with bedding, petite kitchen with fridge and single burner gas cooker, and entertainment set with CD player and MP3 output. 

Original Sleeper

Original Sleepr campervan from Happy Campers, Campervan Hire New Zealand

The Original Sleeper is the last of the three automatic campervans being offered by the company. The campervan is a 1993 to 1999 Toyota Estima model, which means  that this unit offers the oldest vehicles. The vehicle age, however, does not compromise the quality of your trip, though minor wear and tear features could be visible. This budget sleepervan provides you with the basics, starting with the cooking/ storing amenities down to the good-sized double bed. Few extras like iPod/MP3 connection and auxiliary battery have been chucked to give you a more pleasant trip.

The Original 3

Original 3 campervan from Happy Campers, Campervan Hire New Zealand

The Original 3 berth camper is also an older model— a 1999 Model Toyota Hiace in particular. Because of the late model used, this is suitable for those on really tight budget but looking for a campervan with modern interiors. These 5 speed transmission vans are a pleasure to maneuver with petrol engine and power steering. And to give you maximum comfort while on the road, you are stocked with a gas stove, fridge, sink with running water, dinette, and two large beds. 

Insurance

All Happy Campers rentals come with a standard insurance or tagged as their Bronze insurance cover. The amount of excess depends on the rented vehicle: Happy 4 Berth with an excess of NZ$5,000, Happy 2, 3, HI5 and 2ST with an excess of NZ$3,000 and Happy & Black Sheep Sleepervans with an excess of NZ$2,000. The excess can be reduced by availing one of their insurance options:

Silver: Happy 4 at NZ$30 per day for an excess of NZ$2,000, Happy 2, 3, HI5 and 2ST at NZ$15.00 per day for an excess of NZ$1250 and Happy & Black Sheep Sleepervans at NZ$12.50 per day for an excess of NZ$750.

Gold: Happy 4 at NZ$45 per day for an excess of NZ$750, Happy 2, 3, HI5 and 2ST at NZ$22.50 per day for an excess of NZ$500 and Happy & Black Sheep Sleepervans at NZ$20 per day for an excess of NZ$125. Plus, inclusions of picnic table & chairs, baby seat and/or child booster seat as well one window, multiple windscreen chips and two tyres coverage.

Platinum: Happy 4 at NZ$70 per day for an excess of NZ$0, Happy 2, 3, HI5 and 2ST at NZ$35 per day for an excess of NZ$0 and Happy & Black Sheep Sleepervans at NZ$32.50 per day for an excess of NZ$0. Plus, inclusions of GPS, outside BBQ, solar shower, porta potti, picnic table & chairs, baby seat and/or child booster seat, as well one window, multiple windscreen chips and two tyres coverage.

Reputation

Before, ratings were generally good for Happy Campers, with an average rating of 76/100.  Some of the customers thought the size of their camper was perfect and comfortable, with all the necessary supplies and accessories. However, the reputation of the company is now flooded with lots of negative reviews that talk about disappointing customer service and constant maintenance issues during the rental, delayed refunds, and more. Though they have an extensive fleet of campervans on budget, renting from them needs careful deliberation. 

Summary

The main thing to notice about this mob is the age of the vehicles with nothing being newer than 2006 and some being as old as 1993. Pay close attention to the age of the vehicle during your booking process and don’t expect all things to be perfect inside the vehicle. And if ever you want to try your luck with them, then might as well bring your own tools, just in case!

From the Agency

No word from this agency yet. Come back and see if they checked in soon.

Pros

  • Cheap rates
  • Good range to choose from
  • Multiple insurance options

Cons

  • Limited branches
  • Negative reputation with plenty bad reviews
  • Older vehicles

Facilities

Branch Locations

See who else rents Campervans in the same cities

Compare prices now

Just Got Questions? Want a Quote direct from the company?

Fill in this form to contact the Agency direct.

Write Your Own Review

Tell the world about your experience renting from this company
S&T from Oz - avatar not loaded
, Australia
1 Review

"Our experience was great."

  • Reviewed 2 months ago

We hired a van with shower and toilet for 2 weeks and a bit. The company was fantastic. We had an older van (2004) so you have to understand that you get a cheaper rate for that - it's not brand new! It was mechanically no problem, clean and functional. We really recommend them because we found the company really helpful to us and very much appreciated the diligent assistance they gave.

5Service 5Mechanical 5Interior 5Value
S. Mueller - avatar not loaded
, Switzerland
1 Review

"Not recommended"

  • Reviewed 6 months ago

We rent a Happy Camper for 8 weeks. got a KIWI Camper, as KIWI and HAPPY is the same company/people. Our experience:
-agreed to pay cash, but got charged the full amount to our CC. Ended up having 5000$ in cash when we picked up the van
-we especially asked (before we booked) if they have a 220V inverter. They confirmed there is an inverter to charge the laptop on the go. There was none. None of their camper has one. So we had to go to campgrounds more often.
-van was old, 400‘000km. Van condition very worn down. The cupboards white peeled off. Multiple water damages on the chipboards. Table had a hole. Faucet old/broken/glued. Mosquito nets partly gone...
-had to renew the car registration ourself the day after the pickup. It was overdue for more than 5 months!
-2nd battery was weak from beginning. Fridge & light went out after 2h when we stopped. Got it measured, Battery was dead (wrong battery type and size anyway). Called the office and they directed us to a car dealer closeby where we got the battery replaced. Invoice went to the rental company.
-Gray water leaking
-Fresh water leaking inside the van
-No hot water. Boiler made hot water, but nothing came through to the faucet
-Rosty propane bottle; security issue! Got refused to refill this rusty bottle many times.
-Engine did stall when hot. Very few torque from idling. Could not start/accelerate uphill. Very scary!
-Lost the first gear when hot
-Engine lost oil
-V-belt broke. Had to be towed. Had to organize the towing ourself, but the costs were covered by the rental company. Very old belts; had to replace all 3 belts because all was old and not maintained
-Steering wheel points to 11 when going straight
-Rain pouring in at the rear window
-Moss growing inside
-Camping gear worn down, torn & bent

Everything else was ok or as expected when you rent on a budget.

Conclusion: the cars are not checked before they send them out. Maintenance has to be done by customers. Bring some tools as you might need them!

1Service 1Mechanical 1Interior 2Value
J. H - avatar not loaded
, Netherlands
2 Review

"The camper was okays, but really bad service"

  • Reviewed 1 year ago

Happy Campers is a low budget camper rental, but I didn’t expect it to be so low…
The camper itself was quite okay, but I would not recommend it to people without any car/technical knowledge. Throughout the month came across a couple of hiccups. For example, as soon as we started driving the fridge would turn itself off, the water drain was leaking and some regular car maintenance (oil and cooling liquids)
But this is all very minor and these are things that you can expect when you rent low budget, right? The real hassle started when another camper hit our side mirror when we where parked. Since we where in the car at that moment we could contact the other party and that went very well. They where fully insured and our contact was pleasant. So we contacted happy campers to report the accident and they wanted us to buy a new mirror. Since we where almost at the end of our holiday I proposed the resolve the issue as soon as we return the camper. When we returned the car they charged us 125 NZD for the damages and gave us a receipt to claim back the damage. On the airport it appeared that they had given us a receipt for the wrong car with a wrong name. Thereafter it took us almost 2 week to get the right receipt. When we wanted to claim back the damage from Apollo campers they said the claim has to be issued by the owner of the car. Ever since I have been trying to contact Happy Campers, but they did not respond to any of my email. I came back from NZ in the beginning of March and I’m writing this review 2 months later.
I knew I could not expect a lot but this is really below my expectations. This is what they call, bad service. If I would make a recommendation, do not rent with this company. Also it might be good to know that Happy Campers is the same company as Kiwi campers, but under a different name.

1Service 1Mechanical 1Interior 3Value
D. Ewart - avatar not loaded
, Canada
1 Review

"Not Happy Camper"

  • Reviewed 1 year ago

Rented a small camper and assumed the staff at Happy Canper did a complete check before letting it be rented. Once we were on the road and camping, all of the problems surfaced. Brakes shuddered at highway speed, only 1 burner worked on stove, both roof vents were inoperable and would not open, roof leaked, and cupboards were loose and starting to fall apart. They also charged us $375 fir a chip in the windscreen. Bottom line is they should never have let this van be rented without these safety issues addressed. Great holiday, poor service.

1Service 1Mechanical 1Interior 1Value