Hugo Campervans Review

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Editors Review

Hugo Rentals is an old-fashioned yet budget-friendly campervan hire company operating in New Zealand. Unlike other campervan rentals in the country, Hugo Rentals takes pride with their old vehicle models that are still exceptional on the road.

What Hugo Rentals Tell Us

Hugo Rentals is a basic campervan hire company that features conventional yet reliable vehicles and offers very economical deals. They have depots in Christchurch and Auckland and supply only one kind of 2/3 berth campervan - the old school style. The company sets everything clear— their campervans are older than other models on the road, are basic in every way but are super cheap and very reliable.

The campervans do not have showers, TV's, fridges or even microwaves. It's "economical living on wheels", which is ideal for backpackers on tight budget but wanting a campervan that can get them from A to B with a bed, a kitchenette and not much more.

Fleet

To start, the company only supplies one kind of campervan. They have always been transparent about their campervans and methodology. Their vehicles are not attractive, rather, traditional and simple. However, these vehicles can be charming too, especially with their budget-friendly rates! With only two rental selections (1 campervan, 1 car), it will not be hard for you to choose what you want to hire for your road trip. The Hugo Rentals fleet is classified into two: Hugo Camper and Hugo Car. 

Vehicles

Hugo Camper operates using a 1998 - 2003 Toyota Hiace van and can accommodate a maximum of three people, including the driver. Hugo Camper gives you only one type of van, the Toyota Hiace— rugged and rough  but reliable. Their campervans feature fundamental essentials such as small kitchenette with tank water & sink, air-conditioning, stereo with MP3 function and dining area that is convertible into a full queen-sized bed at night - so whilst there may be 3 seat belts in the front of the camper, you can only sleep 2 unless you bring a tent for the 3rd. Basic and budget campervan means no microwaves, shower & toilet, TV's and the like. Still, you can hire some of Hugo's optional accessories for a more convenient stay and of course, you can definitely bring your own essentials like kitchen utensils, crockery & cutlery, sleeping bag and linen to save money. 

The campervans are not that spacious, so it is really recommended to bring backpacks instead of hard suitcases. And since these vans do not come with a built-in shower and toilet, it is best if you go camping at some suggested camping sites and holiday parks in the country.  

On the other hand, the Hugo cars are truly economical rental vehicles, perfect to explore New Zealand in the most reliable manner. The Hugo Car is a Nissan Tiida aged between 2006 - 2009, which is perfect for two or three people, but can seat five This car has serious plenty of space, ideal for your holiday essentials and even your luggage. But, at the end of the day, it's just a car. No sleeping arrangements, no kitchenette, no extra storage, no extra nothing - it's just a car rental so they really are up against all the other car rental companies that operate in New Zealand for this one. I guess it is just going to be a good price that will get people wanting to hire this car from them as opposed to a more well known company (for car hire price comparison, go to the CARS tab on our HOME PAGE)

Insurance

Hugo Rentals provides different insurance rates for their campervans and cars. The standard insurance is already included in the daily rate. However, you will still be held liable for any damaged caused. Yes, their vehicles may be out-of-date, but that does not limit your liability, especially if you hit some elite sports cars on the road.  

The maximum liability for the campervans is $4,000, but can be reduced if you pay certain amount depending on your age. Ages 18- 21 can either pay $25 or $35 per day and 22 years old and above, can choose to pay an additional of $22.50 or $30 per day. The additional payment can reduce the excess to $1,500 or $0. For the Hugo cars, the maximum liability is $2,000 and you can also reduce the liability to $0 or NIL if you opt to pay an additional of $16 per day. The basic insurance is good, but it's always better to upgrade your coverage for a more convenient road trip. 

Reputation

Hugo Rentals has been known to provide very affordable campervan hire deals. While most customers rated the company between 8 to 10 out of 10, one clear concern is the overly-basic interior that seems to quite run down over the years. But aside from that, the vehicles are very well-maintained and the service is close to exceptional. 

Summary

Hugo Rentals may have focus strictly on offering smaller and limited fleet, but this gives them the chance to closely monitor all their vehicles, and in return provide quality service. Their vans are quite old, which may come with some bumps and scratches, but they are still very good and reliable on the road. 

Remember, Hugo campervans and cars are basic and old-fashioned models with higher  mileage. Thus, you need to think twice if you're looking for a sophisticated holiday because Hugo Rentals can't give you one. Their campervans are basically a bed on wheels, with some added features. But whatever your choice is, you'll be getting a great deal since the company gives the most affordable rates for a campervan hire. All their vehicles are definite bargain compared to other companies.

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Pros

  • They provide economical campervans at very affordable rates.
  • Ideal for backpackers and solo travellers.
  • Up front about the quality of vehicle

Cons

  • Quite old vehicle models, going to have miles on them
  • Basic and dull interiors which may need certain improvements.
  • Hugo Rentals have a very limited fleet.

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