Rental Car Village (Hokianga) Review

Customer rated 1.0 / 5 from 1 reviews

Editor's Review

Rental Car Village is a family-owned motor vehicle business in New Zealand that was established in 1938, but later diversified into the rental business in 1997. With almost 2 decades of rental expertise, the company brags of its cheap rental rates and basic yet personalized fleet.  

What Rental Car Village Tell Us

Being in the rental industry since 1997, Rental Car Village appears to utilize a unique marketing strategy by having different brand names, apart from their main business name, which is Rental Car Village. Their two other brand names— Hokianga Campervan and New Zealand Campervan Rentals, are all part of Rental Car Village, providing the same fleet, same rental rates and same contact numbers. The odd way of marketing publicity may have kept their business on top of others, but it can certainly be misleading, especially for those who would never delve into some in-depth research.

Though Rental Car Village has put serious efforts with their tacky online advertising, they have kept a low-profile with regards to their fleet. In fact, they have uphold their tag line of 'no sign writing' or no advertising on their vehicles' exterior for many years. And because of this rather unique fleet, the company is one of the cheapest campervan and car rentals in New Zealand. However, be reminded that you only get what you pay for and nothing more! Each campervan features the basic camping amenities such as cooking & dining essentials, gas cooker, power connection, hanging light, power board, awning, water bottle and mosquito net. So, it's technically an economical campervan a very cheap rate.

Fleet

Rental Car Village has a limited fleet, giving travellers only two 2-berth campervan choices: the Micro Campervan and the Economy Campervan. However, there is also a budget car rental for those wanting a chill road experience in Auckland and Christchurch.

Both campervans provide all the basic camping essentials and only differ in certain aspects like the vehicle model and some additional features. Most of their campervans offer great gas mileage, but compared to other models on campgrounds, their fleet seem to be very old-fashioned and offer no frills. Literally, a basic campervan hire that will bring you safely to your destination, which is the campervan's main purpose! However, this company might not be for everyone, especially if you want a more glamorous road trip. But if you want to save heaps of money, you can definitely consider them.

Vehicles

With only two choices on hand, you can have your campervan selection after a minute or two.

To begin with, Micro Campervan is a 2-berth campervan but can belt up to five people. The vehicle is operated by a Nissan AD Van, with a 1,500 cc engine, and has all the basic essentials.

On the other hand, the Economical Campervan, run by a Mazda Bongo, is also a 2-berth campervan but with three seatbelts. Unlike the previous campervan, this model has a 1,800 cc engine and features a double gas cooker. Aside from that, there are also additions like day sofa, ground sheet and cabinet with a folding table.

All these campervans feature a folding double or two single beds, awning and a tent that can be attached to the rear door, and a mosquito net for a more peaceful retreat with some fresh breeze. At night, you can plug in the 240 volt power connection in a holiday park powered site, giving you access to use the hanging light and charge the fridge and any other electrical devices. However, since these vehicles are economical campervans, just be ready with  certain drawbacks such as no CD players and hard mattresses. These downsides may  annoy you all throughout the trip, so it's best you know them ahead of time. And to make your New Zealand road trip more convenient, there are optional extras like ice box, linen pack, solar shower, GPS, and the like, at an additional fee.  

Aside from the campervans being offered, there is also a car rental, run by a Sedan or Station Wagon, with a 1,500 cc engine. This could be a nice choice if you want a comfortable day trip in Auckland and Christchurch.

Insurance

Rental Car Village imposes a standard excess of $3,000. Just like other rental companies, you can also limit the liability by paying a certain amount per day. For all their vehicles, whether campervans or cars, you can have a zero excess if you opt to pay an additional $22 per day. Of course, it's preferable to pay the additional amount for an easy going holiday.

Reputation

Rental Car Village is typically given a 5- 9 rating, which is quite good for a well-established company. However, there were a couple of bad reviews that revolved around same issues like very hard mattresses and overly-basic interiors. But all in all, Rental Car Village is a nice pick, taking into consideration its very cheap rate, with no hidden costs.

Summary

Rental Car Village is certainly a 100% budget campervan hire company that offers ultra-plain exteriors and interiors. There might be a few things left out when it comes to the camping essentials, but the company is a good catch for travellers looking for an economical road trip in New Zealand.

From the Agency

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Pros

  • Has been in the rental industry for almost 2 decades
  • The company offers a very cheap rate
  • Ideal for adventurous backpackers travelling in two

Cons

  • The campervans are not for giants (up to 1.8 m tall only)
  • Technically not made for steep hills because of old-fashioned models
  • Certain campervan amenities could be improved such us uncomfortable mattresses and super basic interiors

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Write Your Own Review

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M. Castro - avatar not loaded
, Spain
1 Review

"Think it twice"

  • Reviewed 7 months ago

You will feel attracted by the prices of the rental, comparing to the others it is really low. However I would like to tell you it will be perfect only if you don't experience any problem with the car. If you do you would be wishing you rented in another company. They are not really into customer service, the owner, Grant, is the one who will answer you in a rude and aggressive way like he really doesn't care. Or maybe he will ignore you. At the end you will be paying for any problem the car will have,

In my case the car just stopped working. I couldn't turn it on, all of a sudden, not even a light was working. I had to call the assistance. When they arrived the guy could turn it on and it seemed the car hadn't any problem.Apparently. They charged me the whole cost as if the car had a problem. I argued with the assistance and with Grant, the last one said to me this was a non-mechanical problem and it was on me to pay. I told him there was not such a problem at the end but he was completely ignoring my point. Do not count on him if you have a problem.He will just do what is best for him. His cars are old and they have “issues”, as in my case was a “ghost issue”, which are hiding mechanical issues. He will deny that in order for the customers to pay.

Believe me, not a recommended place to rent your car. Go with professionals.

1Service 1Mechanical 1Interior 1Value