About This Company

About Camperman Australia 

As websites go for campervan hire companies, theirs is quite full of information about the company, the campers, the prices, and lots more. 

If you like to thoroughly research your stuff, you’ll love their page. 

But MAKE SURE you read the terms and conditions. 

It has lots of specific $ figures for pretty much everything you can think of going wrong or different from the plan. 

I’m sure they are just trying to be crystal clear, but it comes across as though they are lining up to be able to point at a clause and then charge you for something. 

However, other companies just say things like “you are responsible for damage”―very airy-fairy compared to Camperman’s detailed charge list. 

So, if you are after certainty then the Camperman Terms and Conditions are very comforting. 

Additionally, they offer rental to 19 yr. olds. 

Whilst this is not 18 yr. olds like competitor, Wicked Campers, it is better than the 21 yo minimum age of some of the others.  

This makes sense as they cater to the younger market who are willing to pool 5 peeps into the campervan and use the tent option to save money.

The Camperman Fleet At A Glance

Camperman campervans aren’t brand new, but at least they are upfront about it even when booking. 

It clearly states whilst browsing going through the booking process on what year range the vehicle is. 

The age of their oldest and cheapest campervan can be over 10 years but is not a real problem as the vehicles are based on the reliable Toyota Hiace. 

The newer the campervan, the higher the price will be. 

As you would expect, the older campers will have fewer mod-cons as well as having more wear and tear on the interior. 

Whilst all campervan hire companies  try and maintain their vehicles to the best of their abilities, many years of people opening the cupboards and sitting on the cushions will inevitably take their toll. 

Their vehicle range has been expanding over the last few years and they now even offer a deluxe model with a shower and a toilet called the Paradise. 

This vehicle and a number of others are advertised to be sleeping up to 5. They achieve this by supplying a tent. 

The way this works is that there will be 5 seat belts in the campervan so that it can legally seat that many people, but the beds will stack up to be a maximum of 4 inside the campervan. 

The 5th person is going to have to sleep in a tent that is provided. This will suit many people, but not others. 

So, if you are the type that wants everyone INSIDE the camper, then you are going to have to look somewhere else. 

The same applies to some of the other campers like the Juliette and the Jade campervans. They are offered as both 3 and 5 person models. 

It is the same campervan in both situations, but you will just get supplied a tent for the extra bodies.

Insurance

The security bond is only $500 which is super cheap. 

Britz Campervans, for example, is as much as $7,500. 

If you do not want to pay out a large deposit from your credit card (hence making it unavailable to you whilst you travel), then Camperman will suit you. 

But do take note that they do not offer insurance options to further reduce the bond. This means that damages incurred are at the cost of the renter. 

They only have additional tyre and windscreen insurance for $100 with an excess of $0. 

Reputation

Camperman Australia is a budget-wise and family-friendly campervan hire company in Australia. 

The fleet is quite appealing for smaller families and even bigger groups, though not completely stocked with frills and extras. 

One feature that sets them apart from other rental companies is the minimal security bond, along with several branches all over the east coast. 

This is pretty nice considering the number of rental entities with whopping bonds and excess. 

Their vehicles are a little bit older that keeps the price down, but not so old as to be clapped out. 

The limited travel to the east coast may bother some people, but is a targeted decision by the company to capture the majority of the campervan hire market in Australia. 

Their reviews, however, are quite mixed. Some had a great time while some had the worst adventure of their lives. 

With that on mind, you need to keep your eyes open when renting from them. Check the unit thoroughly and report existing defects during the walkthrough.  

Summary

Camperman Australia is nicely competing with the major companies. 

Their low-security deposit is a boon and should be looked as a good option if you have limited cash resources whilst on your travels. 

However, if you are looking for the absolute latest and freshest in all things, they may not be the company you are looking for. 

Overall, a decent company at decent prices and recommended as one of the best for the budget conscious.

Pros & Cons

✓ Pros

  • Mix of newer and older campers (mostly affordable)
  • 19 yo and up rentals
  • Can sleep 5 where others only offer 3
  • Plenty of depots on the east coast

✗ Cons

  • If sleeping 5 there'll be 1 or 2 in a tent
  • Can only travel the east coast of Australia
  • Depots not always central to town

Vehicle Fleet

Family 5 Hightop Campervan
2 berth
Jade 3 Hightop Campervan
2 berth
Juliette 3 Hightop Campervan
2 berth
The Camperman Australia Vehicles In Detail
2 berth
Maxie 3 Person Campervan
3 berth
Paradise 5 Shower & Toilet Hightop Campervan
3 berth
Juliette 5 Hightop Campervan
5 berth
Paradise Family 5 Hightop Campervan
5 berth

Features & Amenities

🍳Kitchen Facilities
🚿Shower / Toilet
☀️Solar Panels
❄️Refrigerator
🛏️Bedding Included
🔧24/7 Roadside Assist
📡GPS Navigation
🏕️Camping Equipment

Customer Reviews

✍️ Leave a Review
Matt ★★★ 2.5/5
Problems from Day 1 avoid this bunch
First time in a campervan we were so excited and we had a great holiday but the campervan experience was dreadful. So I was due to collect it at 1pm, got a call at 10am saying I had to rush to get there from work, I understand Covid etc But had to get permission to leave and rush there. Got there did the quick inspection as they were trying to leave. Got it home the campervan was dirty, stank of smoke, had a vent missing that leaked when it rained. I had to wipe down the steering wheel for stains and everywhere you go in the van was damage noted. I then emailed them to notify them of this with photos and didn't get a reply so got on with the holiday. I then returned it and they emailed blaming me for the vent and asking for $200! I referred them to the email sent previously and they removed this fee. To date I am still waiting for my deposit to be returned which they now claim they have done with a very rude woman saying I had to speak to my bank, I suspect Camperman have made a mistake even though they charged and scanned my card and I am still minus $500 and having a negative end to my experience. I would definitely avoid this company at all costs, go with Britz their vans look really nice. They have been nothing but a pain and their idea of a clean van is basically the standards of how it was brought back, I don't believe they clean it at all. I understand they go through a lot of people and mileage but the grime on the steering wheel was unbelievable. If you are looking for a campervan look elsewhere to make sure you have a better time. This company is a disaster. No refund. dirty vans rude staff. avoid. I will consider revising if I am contacted to sort my due refund.
Australia · Feb 2022
M. Birt ★★★★★ 5.0/5
Fantastic
Rented a campervan from Brisbane to cairns. Lovely vehicle, spacious had everything we could want including linen towels etc. excess only $500. No nasty extras and a small family owned business. Highly recommend.
Australia · Dec 2020
R. Hollis ★★ 1.8/5
Worst rental of my life
We had arranged a camper to be picked up Saturday morning, all paid for in advance. On the Friday night we received am email stating the van was unavailable, with the only option being to pay an extra $300 a week for an upgrade (to a family van with a shower, which we didnt want). No refund available. We waited 3.5 hours after the arranged pick up time, and the van wasn't even cleaned. As we left, there was no oil, no fuel and no gas. We were told we had to pay for them. The bumper fell off and the bed was terrible, it was a cushion push together bed in the "upgraded van" instead of a mattress. We cut our trip short by a week as we had to sleep in hostels due to the bed and went over budget. My girlfriend is still going to physio, her lower back and hips had lost alignment due to the "bed". The bed was also over 12 inches too short. It's now 5 months after my trip, and I finally got my deposit back... Except $130, for an unknown reason. I had been phoning once a week and the customer service was woeful. I'll never use camperman again
United Kingdom · Dec 2020
Extremely disappointed customer ★★★★ 4.0/5
Avoid this company
Terrible customer service - since lockdown I have continually tried to get my money back off these people for my booking. I offered for them to keep the deposit as long as they refunded me the money they took immediately out of my visa account once I let them know that it was unlikely that I would be able to travel due to Covid19. I have tried everything with them but they insist on retaining the money as a credit for a future trip. I will now not be going to Australia in the future - I could understand if I lived closer but let's face it it's not exactly a short trip away for me - but I am still unable to get anything back from them and because they have held it in credit I can't even claim off my insurance, so I'm about £900 out of pocket for nothing!
United Kingdom · Aug 2020
Paul185 ★ 1.0/5
Avoid, Avoid, Avoid
Avoid at all costs. Very poor customer service. Definitely avoid if you don't want to get stung with big charges for nothing - recommend you use one of the many other providers available. We had to cancel our booking because of the fourteen day self-isolation restrictions introduced in Australia due to the COVID-19 outbreak (with less than 12 hours notice given by government). Under this last minute legislation, it would have not only been impractical but entirely illegal for us to make use of our booked campervan when we were due to arrive in the country 2 days before. Camperman not only refused to return our deposit, but took extra money without authorisation to cover 50% of the outstanding cost. This charge was taken even after providing them with a clear and reasonable explanation of the situation (within 24 hours of the legislation being announced), with 9 days notice of the cancellation and then after they were expressly refused permission to add the extra charges onto our card. In short, Camperman seem happy to force their customers to either break the law, spread a pandemic and risk imprisonment or to cash in on their misfortune by stealing large sums from their accounts for providing nothing whatsoever. Again, just avoid at all costs.
United Kingdom · Mar 2020
Linna B. ★★★★★ 4.5/5
Super road trip en famille
Juste un petit mot pour remercier l’équipe de Camperman Australia pour leur professionnalisme et pour leur support durant notre aventure australienne ? Pour notre voyage de Sydney à Cairns, nous avons choisi le model de camping-car Paradise 5 Shower / Toilet. Pour notre famille avec deux petits de 4 et 6.5 ans c’était une parfaite solution qualité /prix de déplacement et de séjour. Les sièges auto, le linge, tous les accessoires de cuisine sont fournis par agence. Au départ de Sydney nous avons reçu les instructions d’utilisation du véhicule. Le personnel a été de très bons conseils pour les visites et les activités de notre itinéraire. Les enfants ont adoré le concept d’habiter et de voyager dans « la petite maison ». Inoubliable.
France · Feb 2020

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Video Reviews

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