"Not cleaned and van doesn’t lock"
Would give 0 stars if I could. Been renting a Britz van for a week now. Fro...
Would give 0 stars if I could. Been renting a Britz van for a week now. Front passenger door won't lock so we’ve had to cancel all plans that involve us leaving the van unattended. Our battery died and it took them over a half day to get back to us, we ended up paying for roadside assistance ourselves in the meanwhile. Battery has died a few times since, we initially thought it was us but there’s clearly something wrong with this van.
Van wasn't cleaned properly at all either, there's an old dry contact lens in front of the microwave and a tub of tiger balm in the shower. Disgusting!
We got what we wanted
Considering the age of vehicle expected newer vehicle for the price, vehicle rattled cleanliness on pick up, (rating low) toilet chemicals not provided (extras cheap touch)
No tv only DVD player disappointment value for money marginal other than that Could do better
Overall we had a great time on our road trip. The a/c stopped working and we hit a heat wave so that wasn’t the best but overall we enjoyed the camper and the experience we created with it.
Amazing experience! So glad we could do it with mighty campers. We’ve had great customer support along the way when we came across a few issues. Would do it again in a heartbeat!
We hired a mighty highball camper for a 10 day trip from Darwin to Alice and the poor quality of the van (broken cooking appliances, missing cutlery) and hidden costs nearly ruined our holiday.. the customer service we received in Alice Springs from Julie (branch manager) was just awful. We fought very hard to get unfair charges refunded to us but what a headache. Avoid mighty at all costs.
Horrible front seats there is literally no space for legs and butt,seats are uneven so I am sliding down all the time after 30 mins drive my partner driver and I both suffering strong back pain, you cant fit here unless you are 30 kilos so uncomfortable and the driving is hard because the transmission is stiff and old even though they told us this car is new,only solution when we came back that we can sit and we have 4000 km ahead of us they offer pillow or to upgrade for another $1200 for same type but newer model with better seats! Horrible customer service no solution offered! And this is not for 3 people at all as they say it is small for 2!we paid $1700 for this shitty car compeei h to jucy when everything was super modern and comfortable with great customer service this is ridiculous and offensive and discriminating because unless you have 40 kg you cant fit here and nobody bother to told us!! We are on our way feom adelaide to perth suffering insted of enjoying our dreamy holidays!so disaapointing!!
Mechanically sound, we got a diesel model with manual transmission, and its fuel economy was fantastic. Went from Melbourne down the Great Ocean Road and back on a single tank.
Included GPS tablet -- really convenient for finding places to stay overnight.
3-berth highball size is tall enough for two short people to stand up in, yet small enough to still fit in a normal-sized parking space.
Our van had over 340,000 km on it, and it showed. The interior was very worn and several drawers didn't latch (we had to block them closed with our bags so they didn't fly open while driving).
Heating a sausage on the stove set the smoke alarm off, even with all windows and doors open.
Van needed to be sprayed for ants on pickup.
I would rent a campervan again, but next time I'd try to get a slightly newer model. Some of the newer vans we saw other campers driving were really nice!
300.000km driven and suspension was terrible! Quite quickly we started noticing bedbugs and got bitten all over! We could not continue sleeping in it so there was no point in having a campervan, we stayed at airbnb instead! The office were only ok at check in but not when problems occured. We did not want to wait for the car to be fumigated as we had heard that it most often doesn't help anyway, bedbugs are there to stay. We will not get any sort of refund although they first told us we would, but at the end of the day they denied there being a problem with bedbugs. Total joke, I would never recommend this company to anyone!!!! I am pretty sure all those campervans have bedbugs, and they just can't get rid of the problem.
Chosen because of the low price and its basics. But the leftovers from the former renters where left all over and swept under the seats. Barely noting was cleaned! The engine from the Highball was weak. Going up a small hill was just doable and made the car smell for hours. Not so nice if you have to sleep in the van afterwards! The bright side... Australia was great :-D. Little advice... spend your better elsewhere.
I would use these guys again. Top notch
Hiya, I just read your post regarding the Mighty Jackpot. Just a note for clarification – the Cooker is portable, which means it can be used inside on the kitchen bench OR outside, not just outside. The reason for this is that when the weather is fine, many people prefer to cook outside on a picnic table instead of creating cooking odours inside the van. Just thought it was worth mentioning. Cheers!
If there is going to be a difference it will be the amount of km’s on the Mighty vehicle which are likely to be higher. The vehicle is likely to be a couple of years older and hence will have more wear and tear on the inside too. Likely to have little things not working as well and things like repaired fly screens rather than brand new ones, maybe the water pump will be a little clunky. Things like that
Britz will also include a few more additionals like the travel wallet with maps and things that you cant live without – like coat hangers ;-)
Hired a camper van from the cairns office. Absolute joke! The camper van smelled horrible and the managements only solution was for them to clean it. 3 attempts later and it still smells! I asked for our money back so we could hire a car and be on our way. 4 hours later and the manager just kept saying we can clean it again. No alternative and no way of me getting my money back.
Do not use the company or if you do be prepared for poor service, poor cleaning of the vehicle and if you do have an issue they won't do anything for you.