About Apollo Campervans New Zealand
Apollo Motorhomes operates one of the world's largest privately-owned leisure vehicle fleets, established in 1985 as a family business. The company expanded from Australia to New Zealand in 2000 and now operates depots in Auckland and Christchurch.
The company maintains competitive rates and provides modern, uniquely-designed vehicles. All fleet units average 1 year old with a maximum age of 3 years (approximately 150,000km). Vehicles are custom-built by the company's own manufacturer, Talvor Motorhomes, in both manual and automatic configurations.
Standard amenities include cooking utensils, crockery, cutlery, tea towels, doona, bed sheets, pillows, and bath towels. A Welcome Pack is provided containing coffee, tea, sugar, dishwashing soap, matches, shampoo, conditioner, salt, pepper, body soap, and a sponge.
Apollo offers extensive extras including portable GPS units, baby seats, mountain bikes, and booster seats. Insurance options range from standard liability excess to comprehensive coverage with unlimited windscreen and tire protection.
While Apollo maintains Qualmark endorsement and reputation as a major operator, customer satisfaction appears variable. The company delivers quality vehicles at competitive prices, though expectations occasionally exceed delivery.
Pros & Cons
✓ Pros
- Very popular motorhome rental
- Decent fleet of high-quality units
- Competitive prices
✗ Cons
- Average customer service
- Hit-or-miss reputation
- Poor vehicle maintenance
Vehicle Fleet
🚐
Euro Tourer
👥 2 berth
2 Berth
🚐
Hitop Camper
👥 2 berth
2 Berth
🚐
Endeavour Camper
👥 4 berth
4 Berth
🚐
Euro Camper
👥 4 berth
4 Berth
🚐
Euro Star
👥 4 berth
4 Berth
🚐
Euro Deluxe
👥 6 berth
6 Berth
📍 Branches & Depots
Auckland
📍 9 Richard Pearse Drive, Mangere, Auckland 2022, New Zealand
Christchurch
📍 24 Logistics Drive, Harewood, Christchurch 8051, Canterbury, New Zealand
Features & Amenities
Kitchen Facilities
Shower / Toilet
Solar Panels
Refrigerator
Bedding Included
24/7 Roadside Assist
GPS Navigation
Camping Equipment
Customer Reviews
✍️ Leave a ReviewHSmith
📍 United Kingdom
there must be a better way
It took 1hr 15mins to pick up the van with no queue. Van had several broken items inside (roof vent and cooker hood (both rattled a lot when travelling as a result) Van comes with Nothing! No washing up liquid, or toiler roll to get you started. There are a lot of hidden costs e.g. Cleaning fee $75 (how we we ever going to clean the outside of a motorhome?) Staff attempted to mis-sell jump start protection, stating that if you use the can electrics (e.g. lights) too much, you could flatten the battery and the can wouldnt start - this is not true. Despite emptying the toilet, on return, there was some residual water in the container (very little), with no facilities on site at Apollo (really?), we had to go 40mins away to empty 300mls of water or face $150 charge. For the age and miles of the van (0-3yrs, and 80,000km) it was uncared for. It would appear that the company makes money on the extras and by cutting costs of up keep. Whilst there was nothing too serious, there just has to be better choices out there than Apollo.
Mar 2026
M. Craik
📍 New Zealand
Appalling Cash Grabbing
The vehicle itself was fine... but from the moment I set foot in the place they were after more money... and more... and more! The hire ended up costing me three times what I expected... and when I returned the vehicle I was sent back out to sweep it out. Absolutely appalling! This was my eleventh trip to NZ... but I doubt that I will campervan holiday over there EVER again!
Feb 2024
Apollo
📍 Australia
Awesome camper van
Needed to hire a 6 berth camper for 2 weeks in the north island. As we have used Apollo on at least 6 occasions previously, I had no problem’s booking one again. I researched the pricing in November and finally booked a month later once I could confirm the dates with 10 other members of my family. The price went up tremendously, however I had to book those dates but I made a phone call to query the pricing and I received a discount once they had seen how often I had used their campers. Arrived to pick up the van and although they were busy, we were served efficiently and were soon off to enjoy our trip in a near new van!! The van ran flawlessly and had many new features compared to previous rentals. The fridge was huge compared to others!! We drove more than 3000 kilometres in the 2 weeks and it handled all roads with ease…from 8 lane motorways to tight twisting roads with countless roadworks in between. The drop off was a breeze, close to the airport and accommodation and Daisy was helpful and friendly and looked after us quickly and efficiently Thanks for another wonderful stress less holiday
May 2023
B. Scanlan
📍 New Zealand
Dreadful
The camper-van broke down in Napier and we were left without a van for 48 hours . It completely ruined our holiday. We left many messages on the 0800 that were never returned. We are still arguing about the account months down the track. Would never ever go with them again. Appalling customer service.
Sept 2020
D. Dowds
📍 New Zealand
Appalled
I rented an Apollo Campervan and once we reached our destination we found it leaked and the heating did not work. We were in Taupo and the temp got below 5 degrees so as you can imagine it was freezing, we had three children with us. Our holiday was totally spoiled. We rang to get help and advice with no joy. There was some damaged done to the top of the van which was totally our fault. On returning the vehicle we complained and waited for someone to get in touch. No one did, I then repeatedly email and called Apollo with not much luck. They then offered just over $300 in compensation which I rejected as unacceptable. I had spent over $1,600 on the van rental and the campsite we stayed at. The holiday was ruined because of the van we were supplied. I asked them repeatedly to call me to discuss which they refused making many excuses as to why things didn't work in the van and that was not their fault. They have just gone and deducted $1,000 from my account. So lesson here, don't go with Apollo, the customer service is shocking and the van speaks for itself.
Aug 2020
D. Pittenger
📍 United States
Horrible customer service
Waited over 2 hours for our rental van. We had to wait for them to get a Warrant of Fitness for the van because it expired during our trip. I don’t understand why they wouldn’t do that before we got there to pick it up? The staff seemed to have no clue what was going on and were basically no help at all. Save yourself the time and don’t book with this company. Horrible experience.
Aug 2020
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Video Reviews
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