About Britz Campervans New Zealand

Britz New Zealand Review

Britz is one of New Zealand's biggest-name motorhome rental brands — a THL company with depots in Auckland, Christchurch, and Queenstown. Alongside Maui and Mighty Campers, Britz sits in the mid-market segment: newer fleets, reliable nationwide infrastructure, and consistently competitive pricing. They're not the cheapest option, but they're significantly more affordable than Maui while offering better-quality vehicles than budget alternatives.

The 2026 fleet has six models spanning 2 to 5 berths. The 2 Berth Venturer is a compact, self-contained motorhome ideal for couples, while the 4 Berth Wanderer and 4 Berth Odyssey are well-equipped family units with ensuite bathrooms and full kitchens. The 5 Berth Navigator is the top of the range for larger groups, with a rear queen bed, front drop-down double, and a full ensuite. The HiTop is a smaller budget-style campervan without a bathroom — great for budget travellers who don't need the facilities. The Voyager is a newer addition: a 4-berth unit with roof tent, suited to travellers who want a more adventurous setup.

All Britz vehicles are automatic transmission. Fleet ages typically run 1–4 years old, and the company builds and fits out many of its own vehicles — giving them tighter quality control than operators that source third-party conversions. Unlimited kilometres are standard, which matters on a South Island circuit where distances add up fast.

What Britz Does Well

  • Nationwide one-way hire: Auckland to Christchurch or Queenstown one-ways are readily available — a key advantage for travellers on linear itineraries across both islands.
  • Airport-adjacent depots: All three locations (Auckland, Christchurch, Queenstown) are close to their respective airports, with shuttle services available.
  • Consistent fleet quality: Vehicles are purpose-built and regularly cycled out. You're unlikely to get a van with 200,000 km on it.
  • Certified self-contained: Many models carry the NZ self-containment certification, which opens up more freedom camping spots across the country.
  • Strong booking tools: The britz.com website has solid availability calendars, comparison features, and online booking — useful for planning ahead during peak season.

Where Britz Falls Short

  • Customer service inconsistency: Review patterns across third-party sites show vehicle quality is generally strong, but depot staff experiences vary noticeably between locations. Christchurch and Auckland tend to receive better feedback than smaller service points.
  • Not the cheapest mid-range option: For the same berth count, Apollo Campervans NZ and Compass Campers NZ can come in cheaper during shoulder season.
  • Limited South Island base selection: Queenstown has a smaller depot than Auckland or Christchurch — vehicle choice can be more limited for South Island origin trips.

How It Compares

Britz sits comfortably in the same tier as Apollo Campervans NZ — both THL-adjacent fleet operators with similar vehicle quality and price points. If you want a step up in fittings and service, Maui is the premium choice. For budget-conscious travellers who don't need ensuite bathrooms, Hippie Campers, Lucky Rentals NZ, or Jucy will likely come in considerably cheaper.

For tips on planning your South Island itinerary, see our guide on why the South Island is one of the world's best campervan destinations. If you're picking up or dropping off in Queenstown or Christchurch Airport, those glovebox articles are worth a read before booking.

Verdict

Britz is a solid, dependable choice for travellers who want reliable modern vehicles, nationwide coverage, and the convenience of one-way hire without the premium price of Maui. Not the most exciting brand in the market, but one of the most consistent. Book early in peak season (December–February) — popular models like the Wanderer and Navigator sell out weeks in advance.

Pros & Cons

✓ Pros

  • Plenty of choice of models
  • Lots of stock
  • Multiple depot locations

✗ Cons

  • Large company, you are just another client
  • Despite stock levels, they book out in peak times
  • Mixed reputation

Vehicle Fleet

2 Berth HiTop campervan
2 Berth HiTop
👥 2 berth🚙 Toyota HiAce or similar⚙️ Automatic
👥2 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
2 Berth Venturer campervan
2 Berth Venturer
👥 2 berth🚙 Mercedes or similar⚙️ Automatic
👥2 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
4 Berth Odyssey campervan
4 Berth Odyssey
👥 4 berth🚙 Fiat/Ford or similar⚙️ Automatic
👥4 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
4 Berth Voyager campervan
4 Berth Voyager
👥 4 berth🚙 Toyota or similar⚙️ Automatic
👥4 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
4 Berth Wanderer campervan
4 Berth Wanderer
👥 4 berth🚙 Fiat/Ford Transit or similar⚙️ Automatic
👥4 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
5 Berth Navigator campervan
5 Berth Navigator
👥 5 berth🚙 Ford Transit or similar⚙️ Automatic
👥5 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen

📍 Branches & Depots

Auckland
📍 354 Puhinui Road, Mangere, Auckland 2022, New Zealand
Christchurch
📍 159 Orchard Road, Harewood, Christchurch, New Zealand
Queenstown
📍 50 Lucas Place, Frankton, Queenstown, New Zealand

Features & Amenities

🍳Kitchen Facilities
🚿Shower / Toilet
☀️Solar Panels
❄️Refrigerator
🛏️Bedding Included
🔧24/7 Roadside Assist
📡GPS Navigation
🏕️Camping Equipment

Customer Reviews

✍️ Leave a Review
Donna
📍 New Zealand
★★★☆☆
REVISIT CUSTOMER SERVICE SYSTEMS
PROS: 6-berth Mercedes, VG steering. Comfy and roomy for all our XXXXL body size, even shower/toilet cubicle somewhat. Strong camping chairs. CONS: Poor system management illustrated at pick up and drop off. Queues. Health & safety strike hazard with moving vehicles, and pedestrians moving in and around vehicles, especially children. Inability to engage professionally with the customer. Relying on the THL APP to provide the customer service role. No THL APP video that covers the operation of all the front dash board and driver side steering features. No interior check of the vehicle carried out at pick & drop off. Windscreen damage should be included in basic insurance cover. Keep left sticker worn. Better to have on steering wheel. No instant 0800 HELPLINE or ROADSIDE ASSIST number. Sticker on sun visor or glove compartment. Reversing camera not very clear. Tables behind driver seat banging and sliding. (reported on drop off) Velcro strips worn away. (reported on drop off) Awning mouldy. (reported on drop off) Sloppy customer service hasn't put us off repeat road trips, just know what to expect at the branch.
Apr 2021
N. Scarlett
📍 Australia
★★☆☆☆
Unorganised
Really nice people. However the collection process leaves a lot to be desired. Almost an hour wait at the airport after having been advised it would be 5 minutes. The driver wasn’t aware of the names of their third party booking company. So advised us just to wait. 3 shuttles slater and he realised our booking Company was in fact with Britz!! So that had a ripple effect. Upon arriving at the Christchurch Britz depot where the numbers waiting was extensive! To add there was no evident order for check in. Advise was to Just find a table (of which all were taken) have a coffee, wait and someone will come see you!!! Well that was another long wait!! Britz pride themselves in being the biggest motorhome rental company in New Zealand. But in my opinion they have grown beyond their means and are presently unable to effectively manage the administrative processes associated with that growth! Which Affords a Really unfortunate initial experience to holidaying in New Zealand’s beautiful South Island. Sorry Britz but you need to pick up your game!
Feb 2020
A. Lock
📍 United Kingdom
★☆☆☆☆
What a load of rubbish
We rented a Britz campervan for 18 days in December 2019 and January 2020. It took over 3 hours to be given our campervan. The condition of the vehicle was appalling. The fridge didn't work, the main house door to the vehicle fell off on Christmas Day, the hinges came away from the body of the vehicle. We were asked to drive 5 hours back to Auckland to get the vehicle fixed because all the regional repair centres closed on 20th December for their Christmas Holidays. Who runs a company for tourists over the holidays without any service support! The campervan was a heap of rubbish! Andy
Jan 2020
BKMCO
📍 United States
★★☆☆☆
Great Concept - Poor Execution and Service
We rented a 4-Berth Maui for our recent three-week trip. There were two of us, and I can't imagine having four people in there, but I guess it's technically possible. After speaking on the phone with a booking representative, I chose to spend the extra money to go with Maui brand, because we were told they were newer models, and quite frankly I didn't want to be stuck broken down on the side of the road with an older model. WELL, we don't feel like we got what we paid for AT ALL when it comes to quality or service, and we paid a LOT compared to lower cost models/companies. First of all, the service at pickup and drop off was terrible. The rep who was supposed to give us detailed explanations of how to use everything in the RV acted rushed, like she had better places to be. At one point, she actually SAID "I don't have time to show you that!" The RV was well equipped, but it was extremely noisy with pots and pans rattling around - we had to put paper towels between them all to reduce the annoying noise; the microwave mount was broken, so the oven kept sliding out and making horrible ratting noises as we drove - for the last two days we were afraid it was going to come crashing onto the floor at may times. The roof hatch flap was broken, so we couldn't open it for air ventilation, and somewhere on the roof there was a leak, so when it rained (which is did a lot while we were there), water would come with a heavy flow down onto the counter and got our bed wet - we had to resort to keeping towels up on the counter the whole time. And the worst part was we had a dead house battery the first time we tried to freedom camp without power hookup - we called the help line, and they told us we had to take it to a service center four hours out of our way the next day - which of course burned an entire day of our trip for us. We loved our trip to NZ and would certainly recommend it to anyone, but I could never in good faith recommend Britz or Maui, as I found their product and service to be strongly lacking for the money paid.
Dec 2019
J. Dewig
📍 United States
★★★★★
Britz-campervans-new-zealand North Island hire
This was my first Britz rental and my forth camper rental in Aus/NZ. The Auckland pick-up and return depot was very clean and nice, and all transaction went smoothly. The 4 berth camper was perfect for a couple. The Vehicle had 74,000 K, was clean and mechanically sound, with good tight steering. The included Kitchen and bedding amenities were nice. Britz was a little more expensive than the competitors, but I was satisfied with the value we received. You can rent cheaper vans, but Britz does seem to be better. I hate to repeat a cliche, but you get what you pay for.
Nov 2019
C. Edelane
📍 Indonesia
★★★★★
New Experience
Nice performence of Maui Campervan I love using campervan and this is my new experience using campervan.. thx to Maui for the services..
Sept 2019

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About This Company

Britz Campervans New Zealand offers motorhome hire across New Zealand with depots in Auckland, Christchurch, and Queenstown. The 2026 fleet runs six models from 2 to 5 berths: the 2 Berth Venturer and HiTop for couples and solo travellers, the 4 Berth Wanderer and Odyssey for families, the 5 Berth Navigator for larger groups, and the 4 Berth Voyager for adventure-style trips. All vehicles are automatic and come with unlimited kilometres included. Britz is owned by THL (Tourism Holdings Limited), one of the world's largest RV rental operators. Alongside Maui and Mighty Campers, Britz operates in the mid-market segment — newer purpose-built vehicles at more accessible price points than premium operators. One-way hire between Auckland, Christchurch, and Queenstown is available, making Britz a practical option for north-to-south or island-hopping itineraries. Fleet vehicles carry New Zealand self-containment certification on most models, allowing access to a wider range of freedom camping locations throughout both the North and South Islands. Pickup and drop-off shuttle services are available at all three depot locations.

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