hi all, my experience with "Let's Go Motorhomes". I rented a 6 berth fro...
Let’s Go Motorhomes is one of the premier motorhome and campervan hires in Australia that offers 2-berth to 6-berth vehicles in Perth, Sydney, Brisbane, Melbourne, Cairns, Darwin, Adelaide, Coffs Harbour and New Castle.
What Let’s Go Motorhomes Tells Us
If you’re looking for a motorhome or campervan that’s relatively virgin, then, Let’s Go will be able to provide one. The company acquires new Jayco motorhomes every month, making them as one of Australia's newest motorhome rental fleets. These vehicles are exclusively fitted out with Jayco manufactured models, which means that that all vehicles come equipped at no charge with linen and bedding (including towels), as well as outdoor tables and chairs, and kitchen equipment. In addition, all models come with fridges and awnings of different types, depending on the vehicle rented). Children over the age of 6 years can travel in all Let’s Go vehicles, while baby and booster seats are provided for some vehicles for those under the age of 6.
The HiTop, a Toyota HiAce, seats two adults only; unusually for a basic-standard campervan, it comes equipped with a fridge, along with a sink, stove and microwave. A dinette converts into a double bed at night. No toilet facilities are included, due to its very compact size; however, it is ideal for the single traveller or couple on a budget.
The 3-Berth Cruiser is another Toyota Hitop model that it is also fully stocked with a fridge, sink, stove and microwave. Above the dinette, which converts to a double bed, there is a single fold-down bunk for your kid. A booster or baby seat can be fitted to the vehicle for children over the age of 6 months and a child anchor point on hand.
The 2-Berth Voyager is a Renault Master model, the smallest motorhome offered by Let’s Go, and much like the 2-berth Hi-Top that sleeps and seats only two adults, with a dinette that converts into a bed at night. However, this model already comes with an internal access from the driver's cabin and features large panoramic windows for scenic views and cross ventilation. There is enough room to be self-contained with a shower and toilet area. Air conditioning is also included. For couples who aren’t on quite as tight a budget, the Voyager is probably the best and most comfortable model.
If you want to experience a more comfortable and a bit fancy holiday on wheels together with your kid, then the 3-berth Jayco Cruiser, a Renault Master, is the best option. Aside from the queen bed, there's a single child's bed above driver's cabin and a provision to add 2-bike rack. But do take note that this model does not have internal access
The 4-Berth Conquest run by a Renault Master, sleeps and seats four. Two double beds — one over the cabin and one at the rear — are provided. It also goes above and beyond the Voyager, given that it has a 4-burner stove and griller installed along with the sink and microwave. It’s a much more luxurious model than the Cruiser, with leather seats, a colour TV with a DVD player, solar panels and a reversing camera — and space for a bike rack. In addition, baby and booster seats (for children from under 6 months to 4 years old) can be fitted to the vehicle.
The 6-Berth Conquest is a Fiat Ducato model that is capable of sleeping and seating six adults (with space for a bike rack!). It has three double beds (two permanent, at the rear and over the cabin, and one convertible dinette) and complete kitchen facilities that are probably the best of the bunch― a 3-burner stove that has an electric hob and griller, as well as a two-door fridge-freezer. Like the Conquest, there’s a colour TV/DVD, solar panels, reversing camera and air conditioning. Seats for children from 6 months to 4 years can be also fitted.
The Conquest Royale is the classic “top-tier” vehicle of the Let’s Go fleet; this Fiat Ducato sleeps 4, has a permanent queen-sized bed, complete with ensuite bathroom (the shower even has an extractor fan!), 4-burner stove with oven and grill and fridge-freezer. A colour TV/DVD and air conditioning are included, and baby and booster seats — along with a bike rack — can be fitted.
For the insurance options, the Bronze Package will not require you to pay an additional amount per day but the excess is at $6000. If you opt to avail of the Silver Package, then paying $26/ day (campervan) or $30/ day (motorhome) reduces the excess to $2000 plus GPS. The Platinum Package allows you to pay $45/ day (campervan) or $65/ day (motorhome) to limit the liability to zero with inclusion of tyres and windscreen protection, GPS, toll pass and gas bottle refill.
On the positive side, customers describe Let’s Go vehicles as living up to the “all-inclusive” promise — they are comfortable and well-equipped, stocked with a wide range of holiday essentials. Most also say that the standard of customer service is good, with multiple reviews stating that staff at each depot across the country are friendly and helpful.
However, a vocal minority — as with any travel company — have made their dissatisfaction clear. Issues which continue to arise include worn-out campervans, as well as poorly-maintained vehicles (for example, sticky gears, non-functional GPS and broken lights, as well as hygiene offences like grease and dirt coating surfaces). This is coupled with apparently poor communication from customer service (to the extent that calls have been known to go unanswered for weeks) and ‘money-grabbing’ policies. Some of the worst experiences reported include the company attempting to charge customers for damage incurred after the vehicle is dropped off, as well as unexpected fees and bonds being repaid in installments rather than all at once. But all in all, Let's Go is still one of the most reliable campervan hires in Australia offering a luxury fleet of new, well-fitted out Jayco vehicles.
Although, as stated above, the minority of customers report some disappointments during their rental, Let's Go continues to be one of the top contenders when it comes to luxury campervan/ motorhome rental in Australia.