Apollo Campervans Review

Customer rated 3.3 / 5 from 59 reviews

Editors Review

As an Aussie page born and bred, we reckon we know Apollo Motorhomes Australia pretty well. Check out what's going on with Australia's largest campervan and motorhome rental company...

Apollo Campers Australia Review

Whilst driving in Australia,  you are probably going to see more Apollo branded vehicles on the roads than any other campervan rental company. Currently they have over 4000 vehicles with plans to add another 1500 vehicles to the fleet. Established in 1985 in Australia, they now also operate in New Zealand, USA and Canada. Whilst the Apollo brand is probably the most famous of the brands operated by this company, they also own  Star RV,  Cheapa Campa and Hippie Campers, which satisfy the higher, lower and youth priced segments of the market. Within the Apollo branded vehicles you will find Campervans, Motorhomes and 4wd campers.

Apollo campervan hire Euroslider interiorWhat Apollo Tells Us

Apollo wants us to know that they have the largest camper hire rental fleet in Australia. They are proud of being one of the largest privately owned leisure vehicle operators in the world. 

Apollo hopes to have a vehicle for to suit every style of self drive holiday and is aimed at those travellers with just a little bit more money and more care for quality. Their cheapest camper is still of pretty good quality and is a Hi Top camper with all the modern conveniences. From there the vehicles just get bigger, better, nicer and pricier. They aim to impress with their selection of locations, vehicles and their caring staff.


Apollo campervan hire Australia Eurocamper ExteriorCampervans and Motorhomes running under the Apollo brand in Australia are a maximum of 3 years old. After that, or at 150,000km, they sell them or pass them on to their cheaper family of campers under the brand of Cheapa Campa.

Like pretty much all the campervan hire companies, you are charged by calendar days used, not time of day picked up like car rental. So it pays to pick up early and drop off late as you are paying for whole day regardless.

If you rent a motorhome with a toilet you will have to get used to the idea of emptying the cassette as if you return it full, you will be paying a fee. Which begs the question - where is the nearest dump point to the location you are returning to. There are not many dump points inside major cities. Check out http://www.dumppoints.com

Just so you know which of the Apollo brands is best for you, here is how they stack up: Star RV is the brand used for campervans and motorhomes that are brand new to $60,000km (about 1 year). Apollo campervans are run from 60,000km to 150,000km (1 year old to approx. 3), Cheapa Campa then runs the camper from 150,000km to end of life which might be about 5 years. Hippie Camper has new and old vehicles that are aimed at the youth market so are generally smaller with fewer amenities and only a couple of different models.

Reviews of the Apollo Campervans:

Apollo Vivid Camper

Apollo Campers Australia has introduced a new, zippy little camper they call Vivid, barrelling head long in to a market space dominated by Jucy and Spaceships

Lets take a look at what's different about this nifty little creature...

Apollo's new family member is a compact 4 berth with a customised interior for kitchen, bag storage and sleeping whilst making day time driving just like being in a mini van. At night it folds out for 2 peeps to sleep inside and there's a nifty little roof tent to sleep 2 peeps up top. This way you get a car during the day and 4 beds at night.

This model has been adopted by the youthful purple and green of Jucy for some years and Apollo must feel it is worth splashing some design cash in to to get the youth market. Strangely enough, Apollo already have a youth/budget brand in Hippie Campers which does not have this model. One thing that sets this version apart from the Jucy model is the quality of the mini van that it is based on - Mercedes Benz as opposed to Jucy's Toyota range. In addition, Apollo have a policy not to run a vehicle beyond 3 years (or around 150,000km) where as the the little purple turtle is normally bought as a 2nd hand vehicle, converted, and run for a further 5 years.

So, if you are looking for super small, super fuel economy and willing to sacrifice some comforts for a smaller price, this little Vivid camper by Apollo might just be the ticket. But you have to be nimble.

Apollo Hi Top Campervan

Apollo Hi Top Campervan AustraliaThis is the base model vehicle for Apollo keeping bells and whistles to a minimum. Whilst it could sleep 4, it can only seat 2 as the kitchenette is directly behind the driver, meaning other passengers would have to sit sideways on the bench seats and this is not allowed. All the necessities are there for driving, sleeping cooking eating and cleaning but that's about it. Remember though that Apollo set a higher bar than "budget" agencies in the market so the base model at Apollo will be equal to or better than the "deluxe" model at a cheap agency.


  • 2ppl only
  • Base model so has less inclusions
  • Bed set up across the bench seats
  • Small fridge
  • Manual pump water
  • Storage above driver
  • Fully stand up
  • Pillow and case, sleeping bag, sheet, bath towel cooking gear
  • Expect to pay at least $63pd


  • Can fully stand up.
  • Functions well to get from place A-B, cook and sleep, but not much else.
  • Storage above driver cabin not entirely taken up bedding and mattresses.


  • You have to find public toilets and showers regularly
  • Small gas cylinder of 2kg
  • Sleeping bags supplied: who want to be sleeping in a bag 100 other people have been in.
  • Manual gear shift

Apollo Endeavour Campervan

Apollo Endeavour Campervan AustraliaSame base model vehicle and most the same attributes of the HiTop except for a different layout in the back to accommodate 2 extra bodies. It's indicated to be 2 adults sleeping below and 2 kids sleep above, however I checked with Apollo about having 4 adults and it is fine to do. The maximum weight rating for the upper bed is 200kg. The average weight of an adult is 75kg so just be sure to sort your sleeping out best according to weight.


  • 4 ppl
  • Can fit child seat - forward facing only from 9kg/70cm upwards.
  • Auto transmission
  • 1/2 size fridge
  • Little storage as the compartment above driver full of bedding
  • Expect to pay at least $78pd


  • 4 peeps
  • Child seat capability


  • Not going to be a lot of storage for 4 peoples gear
  • Child seat is $30pd - only about $11 when you rent a car.

What's the difference between...
Hi-Top and the Endeavour Campervans?

Endeavour - Auto transmission; HiTop - Manual
Endeavour - baby seats OK; HiTop - nope
Endeavour - water tank 55 litres; HiTop - 31 Litres
Endeavour - Doona and sheets; HiTop - Sleeping bag and sheets
The rest is the same.

Apollo Euro Tourer Campervan

Apollo Euro Tourer campervan AustraliaWhy the Euro name? - because it is based on a European model vehicle - in this case a VW  rather than the Australian built Hiace used for the other 2 campervan models (used to be Mercedes Sprinter so don't be surprised if you get a Merc model). With total shut down of all vehicle manufacturing taking place in Australia, pretty soon Apollo will have to name all their vehicles after other parts of the globe.

The Euro tourer is the luxury model of the campervan class. Significantly bigger than the Hiace model that is used for the HiTop and Endeavour models, it could easily fit 4 people, but Apollo have decided it is better suited to 2 people traveling in style. This vehicle is when you are really starting to get to hotel-room style on wheels. Electric pump water, TV, DVD, air con (when on mains power), 3/4 sized fridge bigger than many hotels - shower and toilet. If connected to mains power, this has all the facilities of a decent hotel room minus the carpet. When not on power you will lose the air con and microwave and the use of any power sockets however, this is the same for all campervan and motorhomes that carry those items. A normal powered site at a caravan park will set you back $30-$50. Some will be more in high season, some will be less in some towns. (if you are interested in comparing campervan hire using caravan parks VS car hire and hotels, read this article )

Of course, like all things luxury, there is an additional price to pay. In this case it is basically double what you will pay for the HiTop and 50% more than the Endeavour, but if you are the kind of person that likes to glam it up when traveling, this is the unit for you.


  • 2 ppl
  • VW base
  • Shower, toilet
  • 3 burner stove
  • 3/4 size fridge
  • TV & DVD player
  • Air con whilst parked (mains power)
  • Double bed made from the lounge area
  • expect to pay: $123pd


  • Well appointed inside makes it a plush ride.
  • Good storage.
  • Doonas and sheets rather than sleeping bags and sheets.


  • Pricy.
  • Got to empty toilet casette before return which can be a smelly job.
  • Interior height only 1.9mtr (other models 2m)
  • They don't even throw in some camp chairs for free when you rent this higher priced vehicle, still got to rent them separately.

Reviews of the Apollo Motorhomes:

Apollo Euro Camper Motorhome

Apollo Euro Camper Motorhome AustraliaMotorhomes are bigger, plusher and more expensive than campervans and generally have walk through access from the front seat.  The base model of the motorhomes for Apollo is the the Euro Camper. As we have moved into the more luxurious category, TVs, DVDs, Microwaves, showers and toilets all become standard and this motorhome is no exception. This model is perfectly acceptable and being less than 3 years old will have all the mod cons that you are after. You can expect a higher level of quality of appointments, but one of the biggest complaints about motorhomes is that the shower/toilet area is "smelly". Everyones tolerances are different but keep this in mind for all motorhomes with those facilities.


  • 4 ppl
  • Manual transmission
  • Baby seats available
  • Shower toilet etc
  • Air con in the main cabin when on mains power
  • Expect to pay: $145pd


  • Comfy for 4 peeps
  • Baby seat available for family friendly
  • Cheapest motorhome model from Apollo


  • Mileage on motorhomes is poor at 14ltrs per 100km
  • Some wear and tear on cushions and door/drawer latches
  • Emptying toilet cassettes can be bad news for the squeamish

Apollo Euro Star Motorhome

Apollo Euro Star Motorhome, Australia

This is just a slightly upgraded model of the Euro Camper. The swanky thing about this model that sets it apart from many others is the electric raise and lower of the double bed at the back. Very handy at the end of the day when it comes to bed time - no moving of boards and cushions to make the bed. The only concern is what if it gets stuck? I hope there is a manual override. Generally the more moving parts a thing has, the more things there are to break down. There is also a slide out cooker come BBQ from the side of the motorhome. Australia loves to BBQ so this is a welcome addition to allow for smokey outdoor cooking under the expansive awning.

This is a really homely unit. It has luxury and comfort and will be just a like a plush hotel room on wheels for those who want all the creature comforts when they travel.


  • 4ppl
  • Auto transmission
  • Reversing camera
  • Side awing
  • Microwave and gas oven
  • 2 gas + 1 electric hot plate
  • 3/4 sized fridge
  • Outdoor stereo and speakers
  • Double bed over cabin
  • Double bed with electric lift/lower
  • Toilet/shower
  • Expect to pay at least: $156pd

What's the Difference Between...
Euro Star and Euro Camper Motorhomes?

Euro Star: automatic - Euro Camper: manual transmission
Euro Star: fridge 150ltr - Euro Camper: 110ltr
Euro Star: cooktop 3 (2 gas 1 electric) + oven - Euro Camper:3 gas
Euro Star: gas 9kg - Euro Camper: 4 kg
Euro Star: water tank 150ltr - Euro Camper: 100ltrs
Euro Star: Electric life bed - Euro Camper: no lift. smaller 2nd bed

Apollo Euro Deluxe Motorhome

Apollo Euro Deluxe Motorhome Australia

This is the largest model Apollo offers with 3 double beds for 6 people. The fridge is a little small to cater for 6 people I think, but there is a lot to fit in to this motorhome. Something else to keep in mind is showering for 6. The hot water system can be slow to heat up and quick to run out in motorhomes, so don't plan on all 6 people showing one-after-the-other. You should spread it out between mornings and nights - and keep the times to a minimum, 100 litres of water won't go far when there are 6 showers in a day. On the up side, this model has a grey water waste tank making the vehicle entirely self enclosed. This is handy for some council parking rules that only allowed self contained motorhomes to park legally overnight on the side of the road.
There are actually a tonne of little things in this motorhome that make it a sweet ride, not the least of which is the separate dining area for kids, the awning and the outdoor speakers so make sure you sit through a walkthrough video for this motorhome before you drive away in it.


  • 6ppl
  • Manual transmission
  • 2 dining areas
  • Side awning
  • Reversing camera
  • TV/DVD
  • Air con
  • Toilet and Shower
  • 3 gas burner and microwave
  • 1/2 size fridge
  • Baby seat OK
  • Waste water tank
  • Expect to pay: $156pd


  • 6 people
  • baby seat
  • side awning
  • plush ride


  • small fridge
  • 1 bed a little small
  • 14ltrs per 100km fuel efficiency is pretty lame
  • Changing a flat tire is a REAL pain

Apollo Euro Slider Motorhome

Apollo Euro Slider Motorhome Australia

Apollo are stepping up a notch with this motorhome being the only one that has a slide out wall to expand the living and cooking area when parked. If you are looking for a hotel-room-on-wheels, then you have found it here.

With all the modern conveniences for both cooking and relaxing, it will be hard to find a motorhome flasher than this when you turn up to a caravan park. Please keep in mind the motorhome must be parked on a flat stable surface to be able to side out, this is not always the case with roadside stops. Roadside stops are normally in great condition along the main Australian highways, but if you want to be get off the beaten track and on the the B roads and C roads, the spots are less maintained. You shouldn't let this stop you from renting this motorhome, just something to keep in mind. Like the Euro Deluxe, this motorhome has a grey water tank so is completely self contained - very handy if you find yourself pulling up to a road side stop that only allows overnighting in fully self contained vehicles.

Be aware this motorhome has complicated system to run all the little devices it has - there are circuit switches galore and numerous things that must be turned on, off or turned on in a certain order to make everything work. You should watch the "Show Through" video here or at Apollo before driving away. It lets you know things like how to empty the toilet cassette and that it takes 20 mins to heat up the water for a shower. It also highlights some traps you can fall in to that that will result in extra fee charges if you don't do as they ask.
It is a little pedestrian and long but I really advise you watch it all before renting it or heading out in it.


  • 4ppl
  • Auto transmission
  • Slide out wall
  • Side awning
  • NO child seat allowed
  • Full size fridge
  • walk through access
  • 4 stove cooker
  • Full oven 4 cooker stove, range hood, microwave
  • Reversing camera
  • TV/DVD
  • Air Con
  • Expect to pay: $173pd


  • Luxury and space via the slide out wall
  • Fully self contained
  • Decent amount of gas for hot water and cooking


  • Get to 2nd bed via a ladder
  • Pricey
  • Must be parked on flat solid base to open slide wall
  • Changing a tire can be very hard

If looking for something even more luxurious than the Apollo Motorhomes, then Star RV campers will be newer and flasher.

Review of the Apollo 4WD Campervans

Apollo trailfinder 4wd campervan australia

Apollo are offering 3 models of 4wd (4x4) campervans. 

Adventure Camper: A low-level model for 2 people 

Overlander Camper: Low-level model for 5 people  

Trailfinder Camper: a hard-core, go anywhere for 2 people 

What do i mean by low-level and hard core?

Low Level - Dirt roads that are graded or slightly washboard roads, creek crossings, grass fields, flat-lands.
Hard core - Desert tracks, deep ruts, severe washboard roads, steep incline/decline, forest track bush bashing.

Gibb River Road Easy sectionApollo 4wd campervan

Dirt road, mostly graded, mild washboard, low creek crossings vs

Dust, ruts, washboard and mud

The Adventure 4x4 Camper

Apollo campervan hire Adventure 4wd camper exteriorApollo campervan rental Adventure 4wd camper interior
The Adventure Camper uses the concept of building tortoise-shell accommodation on the back of a ute (flat bed vehicle). These utes are mainly used by tradies to carry tools and get into muddy places for work. Strictly speaking they are 4wd vehicles (not AWD) including Hi and Low range gears but are not great for high ground clearance and steep terrain.

The advantage of this kind of model is the room. The tortoise shell on the back goes up and over the roof and allows for designers to come up with great concepts using all the available space. So when it comes to comfort and space this baby is right on. All this extra space comes with a price of course - it is heavy. Given the average ground clearance of the Toyota Hilux it is built on, and the extra weight, expect a few more rock bashes under the vehicle and keep the angle of of incline attempted as merely "insane". Also a reduction in fuel efficiency compared to some others.


  • 2ppl only
  •  Plenty of room
  •  Manual Transmission
  •  Air con in main cabin (with mains power)
  •  No Kids under 8yo
  •  Pop top roof to stand up
  •  Side awning comes standard
  •  32ltr fridge
  •  Small 40ltr water tank

4x4 driving fun to be had. Go almost anywhere
Lots of room compared to other 4x4 styles
AIr Con in rear cabin
Awning comes standard

Heavy with the shell on the back.
There are some places it just wont get too without trouble
No walkthrough from front - must enter via rear door

The Trailfinder 4x4 Campervan

Apollo campervan hire Trailfinder 4wd camper exterior

The Trailfinder Camper, built using the Toyota Landcruiser is in another category. If you are looking to go to those places in Australia that only the few get to go to, this is the 4wd campervan for you. It will go places the other models won't go due to it's high ground clearance, whopping V8 turbo diesel engine, all terrain tires and it's pure engineering to survive no matter what you throw at it. Don't get me wrong, you can go plenty of places in Australia with the Adventure and Overlander models, but quite honestly, there will be a nagging feeling in the back of your mind - will we make it to the end of this track? No such feeling with the Trailfinder. It's more like - that track was killer fun, where is the next one?

The Trailfinder is also better appointed for outback adventure. 2x 90ltr tanks not only gives you more fuel, but a safety in case once gets a puncture. The water tank is nicely tucked under the chassis keeping it safe but not getting in the way of day to day use and is a better sized 50ltrs. In the other 2 models, water and extra fuel all come in jerry cans. Trying to add just a little bit of luxury to the outback workhorse, Apollo have added a pop-top roof for added headroom when parked, a larger 48ltr fridge and a side awning included. The side awning will protect you from the elements whilst using the slide out cookers and sink on the passenger side.

If you have kids unfortunately this model won't suit you, but if you are a couple looking to see the wilds of Australia, you can't go pass the Trailfinder that hopefully will get you into a little trouble but will also be able to get you out of it too.


  • 2ppl only
  • Side extending kitchen
  • Manual Transmission
  • Burly V8 Turbo engine
  • No Kids under 8yo
  • Pop top roof to stand up
  • Side awning comes standard
  • 48ltr fridge
  • 50ltr water tank


  • Powerful engine and trusted outback vehicle
  • Pop top roof
  • Larger fuel and water tanks


  • Drivers cabin not as quiet or comfortable as Adventure Camper
  • Average mileage
  • no toilet, shower outdoor solar

The Overlander 4x4 Campervan

Apollo campervan rental Overlander 4wd camper Interior

The Overlander is the newest addition for the 4wd section of Apollo and should appeal to those who are travelling outback with a family or those who just like to rough it. No Sleeping inside the camper, all sleeping is done in tents. Some in a roof tent and the rest on the ground in an awning. Also, no real adjustments to the interior of the vehicle so they can continue to sit 5 people in there - the seating has been left traditional with a front row and back row. The rear storage is the only area where some customisation has been done. There is more storage on the roof and that is also where the tents go. There is a whopping 45ltr fridge/freezer in the back that will run off the house battery but whilst it is nice to have that much refrigeration for 5 people, it takes up A LOT of room. In the end the problem with this camper is storage. Up to 5 people in there and very little spare space to put all their stuff. The blue box on the roof will go a bit of a way, but if you are taking a whole family in this, be aware that you are going to be putting things in every nook and cranny you can find to store them.

This campervan is really the only 4wd option that Apollo are offering for families, and it seems there competitors are doing the same, but at the end of the day you are really just getting a 4wd and a tent. I guess its a one-stop shop, but I wonder what could be achieved just by renting a 4wd, a tent and 32ltr fridge. There are some other little benefits though, the awning that comes included as standard, the gas burner and the table to put it on. If you are travelling to the point of pickup from overseas or similar, then this vehicle still has an appeal, but many Australians would be able to achieve what's there by renting a 4wd and taking things they probably already have.


  • 5ppl family capability
  • large side annex
  • Manual Transmission
  • Burly V8 Turbo engine
  • 2 kids seats allowed
  • Roof tent
  • Side awning comes standard
  • 45ltr fridge
  • 15ltr water tank


  • Powerful V8 Landcruiser
  • Takes 5 peeps including child seats
  • 45ltr fridge and house battery to run it
  • Only 4wd that takes kids under 8yo


  • Little storage
  • Sleeping in tents
  • Tiny water tank

BTW if you can grab an air compressor from an auto store it is well worth it on long off-road trips. When driving on long dirt roads you should let air out of the tires, the compressor will let you blow them back up once you get on the bitumen.


This is a benchmark company that the others measure themselves against. You will almost certainly find a vehicle style to suit you but they book out quick in high season because of their popularity

By far the most complained about aspect of Apollo is the time it takes to return the safety deposit that you give when you commence hire.  All campervan and motorhome rental companies will take a bond of some sort - Apollo seems to be lagging the most in getting it back to you. In the mean time it can leave a big hole in your credit card that may rack you up some interest charges with your bank. Considering the amount of complaints about it I can only assume they are stashing it away in a short term high interest account. There is nothing you can do to speed it up so be prepared.

From the Agency

No word from this agency yet. Come back and see if they checked in soon.


  • Huge company with massive fleet.
  • A quality company
  • Plenty of depot locations


  • Can book out in peak periods due to popularity.
  • Mid to high price range
  • People complain about how long it takes to get deposit back.


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Write Your Own Review

Tell the world about your experience renting from this company
J. McCarten - avatar not loaded
, Australia
2 Review

"Fees doubled the price"

  • Reviewed 3 weeks ago

Rented a van out of Darwin. Vehicle was fine, if a bit shabby for such a new van. Curtains were missing and the bed was among the least comfortable I've ever slept on. Would have been a forgettable experience if the fees (including a $75 cleaning fee disclosed at no point in the booking process) hadn't doubled the price. Avoid.

2Service 3Mechanical 2Interior 1Value
Anca - avatar not loaded
, Switzerland
1 Review

"Our experience with Apollo"

  • Reviewed 2 months ago

We rented an Euro Camper for 2 weeks in April-May 2018. Check-in and pick the van worked out fine.
As of first day we had red exclamation mark on the board saying to check transmission that was coming on and off. Apollo staff was supporting to find a garage to get the motorhome checked, which at the end we didnt do because after a couple of days of warning, the sign just disspeared.
We also had issues with two of the windows opening and not being able to close them down anymore. So we had to unscrew them and close them just like that manually.
Otherwise the motorhome offered us everything we needed and it was all fine.
Unfortunately when we gave it back, we forgot our GPS inside it and when we called to ask for it, it was not be found.
So that was a bad experience for us.

3Service 4Mechanical 5Interior 3Value
E. Foss - avatar not loaded
, Australia
1 Review

"I don't understand"

  • Reviewed 2 months ago

My husband and I have hired from Apollo on two occasions and were overwhelmed by
Customer service
vehicle quality
follow up service,
I have referred a few people to the Sydney office and they two have had extremely positive experiences.
perhaps it is the location/staff we deal with

5Service 5Mechanical 5Interior 5Value
A. Schmidt - avatar not loaded
, Germany
1 Review

"Hippie Camper"

  • Reviewed 6 months ago

Super Service, sehr nette Mitarbeiter, die sehr flexibel sind. Sind sehr zufrieden.

5Service 5Mechanical 5Interior 5Value
Silvia - avatar not loaded
, Germany
1 Review

"Great trip"

  • Reviewed 6 months ago

Thanks for the very friendly and quick check out at Adelaide done by Mr. Bosch. We didn‘t have any problems with the car. But the interior should be more comfortable and practical like in your newly intoduced car (e.g. plastic boxes). For a 4 WD should be a compressor and a „ramp“ for sandy tracks available.

5Service 3Mechanical 2Interior 3Value
Ed and Annette - avatar not loaded
, Australia
1 Review

"Wonderful service"

  • Reviewed 8 months ago

We had Wonderful Service from Nancy and the team at the Brisbane office, we are Very Happy with the Hi Top Camper, we will definitely use Apollo again, Ed and Annette Victoria.

1Service 1Mechanical 1Interior 1Value

  • Brand Manager

    Hi Anette.
    Wonderful news that you had a great time. If you get a chance maybe log back in and change the star rating for Apollo on this one. You only gave 1 star across the board, I'm sure you meant to give 5 :-)

F. Dillon - avatar not loaded
, Australia
1 Review

"Mitchell Creek Rock and Blues weekend"

  • Reviewed 10 months ago

The service that we received from Nancy at the Brisbane office was exceptional. We would recommend Apollo to our friends.

5Service 5Mechanical 5Interior 5Value
A. Henry - avatar not loaded
, Australia
1 Review

"Another Great Roadtrip"

  • Reviewed 10 months ago

Another great road trip for me. Nearly 8,000 kms in 36 days. Thanks Apollo.
Well kitted out. A newish hi top and it drove really well. Love Toyotas!

4Service 5Mechanical 5Interior 4Value
HELEN - avatar not loaded
, United Kingdom
1 Review

"Dirty, tired looking, badly equipped - BEWARE."

  • Reviewed 10 months ago

Rented the "Deluxe" motorhome from Apollo, there is nothing "Deluxe" about it I am afraid to say. When we got they keys we couldn't have been more disappointed, it looked so worn and tired. The toilet smelt so bad it knocked us sick and the curtains were stained, covered in mold and looked like they hadn't been washed......ever! We advised Apollo and were told there was nothing they could do as all other vehicles were out on rental. They said they would give it another clean, what they did in fact do was throw some bleach down the toilet and spray some air freshener. Oh and we got a whole $100 refund for our inconvenience, not good enough! As we didn't want to ruin our holiday, we took the van, drove straight to the nearest supermarket, bought cleaning products and did our best to freshen it up.
Did I mention that they did not provide the promised welcome pack either.
Also the vehicle did not have the promised outdoor chairs, we had to buy those ourselves! Yes they reimbursed us in full for said chairs but who wants to have to start buying items for what is supposed to be a fully equipped van.
The toilet smelt terrible all through our holiday despite us continuously cleaning it, as did the drains. Those disgusting curtains never closed properly to block out the sun and we found a rather large unpleasant stain on the mattress we had to sleep on. Also the utensils in the van are none existent. All in all we had a great holiday but I would never rent from Apollo again, we have advised them of all our issues and they have responded, but I get the impression they know of the problems in their vehicles and they don't really care.

4Service 3Mechanical 1Interior 1Value
Anonymous - avatar not loaded
, Australia
1 Review

"Adventure Camper was good"

  • Reviewed 10 months ago

Your staff in Broome looked after us very well and dealt with our concerns.
That is one tough little vehicle and even with 100,000 ks on the clock it did not miss a beat. However the internal fittings are well out of date for current clients and would benefit from a complete redesign with customer input.

5Service 4Mechanical 4Interior 4Value
P. Beswick - avatar not loaded
, Australia
1 Review

"Had everything in it"

  • Reviewed 11 months ago

We had a Euro Tourer. Check in was extremely good and quick drop off was as easy. Vehicle had everything in it. Some fly screens on some windows and a mirror would be good.

5Service 5Mechanical 4Interior 4Value
G. MOHR - avatar not loaded
, Switzerland
1 Review

"4x4 recommended"

  • Reviewed 11 months ago

Car was ready, clean, paperwork was quickly done! Easy drop of in Broome. I strongly recommend apollo for renting a 4x4 vehicle! Very good reliable car! Equipment was good.

5Service 5Mechanical 5Interior 5Value
D. BROTTES - avatar not loaded
, France
1 Review

"très professionnelle et le 4x4 très confortable"

  • Reviewed 11 months ago

équipe très sympathique, très professionnelle et le 4x4 très confortable.
Un 4x4 qui tient la route, souple, bien équipé.

5Service 5Mechanical 5Interior 5Value
A. Jessup - avatar not loaded
, Qatar
1 Review

"good condition"

  • Reviewed 11 months ago

Car was perfect Condition of rooftop tent was average.

5Service 5Mechanical 4Interior 4Value
K. Schroers - avatar not loaded
, Australia
1 Review

"Nice compact van"

  • Reviewed 11 months ago

Very fast and helpful contact when booking

Nice, compact van. All worked, efficient interior. Apart from height no difference in taking up space than usual van, so good for parking...Compartment for dishes ill fitted so comparably a lot of noise for 4 plates and bowls. Either better storage or other material for dishes would be good.

5Service 5Mechanical 4Interior 4Value
N. Radcliffe - avatar not loaded
, Australia
1 Review

"Great experience"

  • Reviewed 11 months ago

An amazing way to see Queensland. Very helpful staff at both cairns and Brisbane .
Excellent vehicle for two of us on the move . An awning would of improved the experience as would have a bbq

5Service 5Mechanical 5Interior 5Value
M. HUNZIKER - avatar not loaded
, Australia
1 Review

"Bit of a high pressure sell"

  • Reviewed 11 months ago

Bit of a high pressure sell at pickup for extra insurance etc.

At 90km/p/h you get very efficient fuel economy of between 11.1 and 14.8L per 100km. Great to have a microwave cooking bowl included. Lots of cupboard space and new cookware supplied.Only issue we had was trying to keep 3 pieces of backing seating in place to make the rear bed mattress, only 2 would fit and during the night would slide on the table and leave you sleeping on the tabletop, perhaps we were doing it wrong, but we weren't shown at pickup to know.

4Service 5Mechanical 4Interior 4Value
Elizabeth P - avatar not loaded
, Australia
1 Review

"All Good!"

  • Reviewed 1 year ago

After reading online reviews about Apollo (both here and on other sites) I was worried I'd made a big boo-boo in hiring the Endeavour Van from the Darwin Apollo branch, but it turned out that all my fears were completely unfounded. The service staff in Darwin (Hi Corey!) were friendly and helpful and explained everything clearly. The van was relatively new and everything was clean and tidy. The size of the van was also perfect for my friend and I who were traveling together (I slept on the bottom bed and she slept on the one on top) and everything went well on the road. We did have to replace a toaster that wasn't working, but the cost of this was refunded with ease on our return. I would have no problems recommending this place. I guess people are more inclined to take the time to write a review when they've had a bad experience, than when everything has gone smoothly. So please keep that in mind and I hope if you go with Apollo you have as good an experience as we did!

5Service 5Mechanical 5Interior 5Value
F. Czmok - avatar not loaded
, Germany
1 Review

"Never again!!!!"

  • Reviewed 1 year ago

Niemals wieder!!!
Meiden Sie Apollo unbedingt.

Sehr schlechtes Produkt:
-mangelhafte Reinigung
-Kühlschrank defekt
-Kühlschrank lief sehr unregelmäßig auf Gas und musste ständig kontrolliert werden(verdorbene Lebensmittel inklusive)
-Abwasserleitung/-tank verstopft und voll bei Abholung (widerlicher Gestank auch im Fahrzeug)
-entblocken des Abwassertanks nicht sachgerecht und nicht zufriedenstellend
-arg veraltete Straßenkarten beim Navi
-Batterie des Fahrzeugsschlüssels leer
-Toaster nicht funktionstüchtig

Sehr schlechter Service:
-keine Rückmeldung/Antwort auf emails
-unfreundlicher Telefon"Service"
-Mietkaution (7500 $) nach 8 Wochen noch immer nicht rückerstattet

Alles in allem sehr enttäuschend und eine Frechheit!!!!

Meiden Sie dieses Unternehmen unbedingt wenn Sie Zeit, Kosten und Nerven sparen wollen!

2Service 1Mechanical 3Interior 1Value
S. Meyer - avatar not loaded
, New Zealand
1 Review

"Very bad company and customer service"

  • Reviewed 1 year ago

Where to start... we booked the cheapa hitop with the table on the backside of the van online. I decided not to purchase insurance at the time of booking with the intention to pay the full bond at time of arrival. At pickup day I was told that a could not pay the bond with a debit card with which I originally paid the reservation. I was forced to pay full insurance + window and tire insurance (they charge you 75$ per window chip if not covered!!) Since I had not credit card in me. Having no other option than to pay and start my holiday I left with a bitter taste. Once we arrived at our first camping site we realized that no table was inside our van to eat. When we checked our original booking we realized that they gave us an apollo endeavour ( cheaper version with different layout). This limited our options of staying at some lonely campsites since it was cold at night. We decided to complain and ask for our original campervan we booked in the first place. we spent over 2 hours on the phone talking with customer service, then Auckland branch and again with customer service. Nobody was being helpful and throw the ball to the other department. One guy from Auckland even told us to go to the warehouse and buy ourself a table with our own money! There is a small print at the moment of reservation mentioning that the company doesn't asume responsability if the layout and or specifications of the original booking are not the same as expected. This is totally outrageous since how can a company allow me doing a reservation of something they don't have available? How am I suppose to plan my trip? While still on the phone I ask to talk to a supervisor and I was told that there was none at site, not even someone from another department ( very convenient I guess for customer service).
At the end of our trip we have been told that the model we choose is not available at the Auckland branch which was the reason we did not recieved the model we booked. My question is the following, why do you let your customers choose an option that is not available at a specific site without even telling them?
Not only where we treated with disrespect but also we felt totally cheated by this company. I ended paying more than double my budget and didn't even get what I requested. I strongly advise staying away from this company who doesn't care at all about their customers. We already let all our friends know to stay away from them.

1Service 1Mechanical 1Interior 1Value