About Tui Campers

Tui Campers has been putting travellers on the road since 1983, making it one of New Zealand's longest-running independently owned campervan operators. That longevity is not a fluke — Tui is a family business that genuinely cares about the experience, and it shows in the details: free airport transfers, unlimited kilometres, complimentary linen and towels, a free SIM card, and even an 8 cents per litre Mobil fuel discount. These inclusions add real value compared with operators who charge separately for every add-on. If you are comparing Tui against larger fleets like Britz or Maui New Zealand, the standout difference is character — Tui's team is small enough to be genuinely helpful, and the fleet is diverse enough to cover solo travellers, couples, and families of six.

The fleet in 2026 spans nine distinct vehicle types. At the compact end, the Deluxe Sleepervan uses a Toyota Voxy with a CVT automatic, a double bed, certified self-containment, and a rear awning — a practical glamping option for couples who want to move fast and park anywhere. Stepping up, the Trail Finder 2/3 Hi-Top is one of Tui's most popular choices: a Toyota HiAce with a soaring 1.95m interior, double bed, single bunk, toilet, microwave, and full kitchen all within an easy-to-drive automatic package. For the eco-conscious traveller, the brand-new Hybrid Sleeper runs on a Toyota Noah hybrid with a 2025 interior fit-out, solar-charged fridge, and a claimed 5.1 litres per 100km — by far the most fuel-efficient camper in the fleet.

Mid-range options include the Trail Seeker 2 Berth — a Ford Transit with a king-size bed, full shower, 90-litre fridge, microwave, and pressurised hot and cold water — and the Trail Adventurer 2+1, a modern Ford Transit with Apple CarPlay, Android Auto, solar panels, diesel heating, and a separate child bunk. Both of these are certified self-contained, making them eligible for freedom camping at over 300 Department of Conservation sites around New Zealand. The family-sized Trail Finder 4+1 Toyota Hiace seats five with a double bed and double loft bunk, while the Trail Explorer 6 Berth Ford Transit is a proper home on wheels: four-burner hob, 130-litre fridge, full bathroom, and sleeping configurations for six across three zones. For off-road adventurers, the Bunkie Sleepa 4 Berth pairs a Ford Transit Custom with a 200W solar system, 40Ah lithium battery, and a day-room awning, while the Tui XL Bush Ranger mounts a James Baroud rooftop tent and 270-degree Falcon awning on a 2023 Ford Ranger 4WD — built for getting genuinely off the beaten track.

Tui operates two staffed branches: Auckland (142 Robertson Road, Mangere East, minutes from Auckland Airport) and Christchurch (520 Wairakei Road, Burnside). One-way rentals between the two cities are available — a bonus if you want to fly in one end of the island and drive the other. Secondary pickup points at Queenstown, Dunedin, Wellington, Nelson, Picton, and Greymouth are available on application for a NZ$1,800 relocation fee, so they work best for travellers with flexible plans. If you are planning a South Island loop, compare Tui with Mighty Campers New Zealand and Freedom Campers — the latter is actually Tui's sister company and offers older, cheaper options when budget is the priority.

The rental process is refreshingly straightforward. A $300 deposit confirms your booking; the balance is due 28 days prior. There is no charge for additional drivers. The AA 24-hour roadside assistance is included on every rental, and Tui's three-tier excess reduction system (Tui Nest / On The Wing / Flying Free) lets you choose how much risk you want to carry. The standard bond ranges from $4,500 to $6,500 depending on the vehicle class, but taking the Flying Free option reduces your liability to zero and adds extras like GPS, snow chains, and windscreen cover. Customer reviews are mixed — some renters rate the service highly while others point to older vehicles in the budget tiers showing their age — so read recent feedback and ask directly about the specific model year you will receive. Overall, for a family-owned New Zealand operator with genuine inclusions, a broad and evolving fleet, and 40-plus years of local knowledge, Tui Campers is a strong contender worth putting on your shortlist. If you need a bigger fleet selection, consider comparing with JUCY New Zealand for the budget end or Maui New Zealand for premium motorhomes.

Pros & Cons

✓ Pros

  • Luxury vehicles at reasonable price
  • More than 3 decades of rental expertise
  • Multiple depots

✗ Cons

    Vehicle Fleet

    Deluxe Sleepervan 2 Berth campervan
    Deluxe Sleepervan 2 Berth
    👥 2 berth🚙 Toyota Voxy⚙️ Automatic
    👥2 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
    Hybrid Sleeper 2 Berth campervan
    Hybrid Sleeper 2 Berth
    👥 2 berth🚙 Toyota Noah⚙️ Automatic
    👥2 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
    Trail Adventurer 2+1 campervan
    Trail Adventurer 2+1
    👥 2 berth🚙 Ford Transit⚙️ Automatic
    👥2 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
    Trail Seeker 2 Berth campervan
    Trail Seeker 2 Berth
    👥 2 berth🚙 Ford Transit⚙️ Manual
    👥2 Berth⚙️Manual🚽Toilet🚿Shower🍳Kitchen
    Tui XL Bush Ranger campervan
    Tui XL Bush Ranger
    👥 2 berth🚙 Ford Ranger XL⚙️ Automatic
    👥2 Berth⚙️Automatic🚿Shower🍳Kitchen
    Trail Finder 2/3 Hi-Top campervan
    Trail Finder 2/3 Hi-Top
    👥 3 berth🚙 Toyota HiAce⚙️ Automatic
    👥3 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen
    Bunkie Sleepa 4 Berth campervan
    Bunkie Sleepa 4 Berth
    👥 4 berth🚙 Ford Transit Custom⚙️ Automatic
    👥4 Berth⚙️Automatic🚿Shower🍳Kitchen
    Trail Finder 4+1 campervan
    Trail Finder 4+1
    👥 4 berth🚙 Toyota Hiace⚙️ Automatic
    👥4 Berth⚙️Automatic🚽Toilet🚿Shower🍳Kitchen

    Features & Amenities

    🍳Kitchen Facilities
    🚿Shower / Toilet
    ☀️Solar Panels
    ❄️Refrigerator
    🛏️Bedding Included
    🔧24/7 Roadside Assist
    📡GPS Navigation
    🏕️Camping Equipment

    Customer Reviews

    ✍️ Leave a Review
    R. Smith
    📍 Canada
    ★★☆☆☆
    Tui Freedom Camper Poorly Prepared
    Our camper was given to us with a full tank of gray water! It took us a few days to figure out why our paper towels we stored in the sink were always wet. Our front tires were pretty near bald. We drove back to Chch to have them put new ones on which they reluctantly did ( a whole day lost ). We were charged for propane ($36.00 NZ) even though we did not use propane. Our camper used butane cans, two of the four were empty. Replaced them for $6.00. Next trip to NZ rental car and a tent. The camp grounds are outstanding with showers and full working kitchens. Save yourself some $$$.
    Apr 2020
    B. Arrowsmith
    📍 United Kingdom
    ★★☆☆☆
    TUI Ford transit camper 4 weeks 1/2 2019
    Ford transit camper. OK. Slapdash preparation Wrong toilet cassette- urine in shower! Entertainment system not installed, wrong controllers, dead batteries. No manuals and help leaflet referred to other different van. Other interior niggles. AVOID TUI or DOUBLE CHECK EVERYTHING
    Feb 2019
    V. PHILIPPART
    📍 France
    ★★★☆☆
    Pas de clés pour le réservoir d'essence ? Débrouillez vous !
    Nous avons loué un Bush campervan pour 4 personnes. L'agence a oublié de nous fournir la clé pour ouvrir le réservoir d'essence (différente de la clé de démarrage). Nous nous sommes rendus comptes du problème après avoir parcouru 400 km. Nous avons contacté l'agence qui nous ne nous a pas donné d'autre option que de contacter l'assistance routière "AA", nous sommes surpris mais nous contactons AA tout de même. AA ne pouvait rien faire pour nous. Ils ne gèrent pas ce genre de problème. Nous avons rappelé l'agence TUI qui ne nous a pas proposé d'autre solution, autrement dit, il nous ont laissés dans notre galère. Finalement nous avons dû acheter une pince dans un magasin pour démonter le tuyau du réservoir et faire le plein directement dedans jusqu'à la fin des vacances. A l'arrivée nous n'avons eu aucune compensation financière malgré notre réclamation. En insistant, l'employée nous a carrément ignorée en regardant son ordinateur. Dans un second temps, ils ont menacés de nous faire payer pour une couture décousue sur 5 centimètres (le véhicule datait de 2005). D'ailleurs l'état général du véhicule était assez mauvais et il est plutôt conçu pour 2 personnes que pour 4 (mais ça on s'en doutait en le réservant). Très mauvaise expérience, A FUIR !
    Feb 2019
    M. Russell
    📍 Australia
    ★☆☆☆☆
    Take a gamble, you might win, but the house normally wins
    Quick review of our experience with freedom/tui/budget campers in Auckland, it's worth thinking about it before booking. The short version is you might end up with a working van, or you might not. If you think putting the holiday budget on black and seeing how it goes then they are the van for you. If spending a week in a clunky hothouse with broken aircon on wheels, reliant on filling up an esky/chilly bin/cheap bucket every few hours with ice to keep your food cold as the fridge doesn't work isn't for you then probably look else where. They didn't think it was too much of an issue to be in a glass room with virtually no ventilation during a heat wave and very begrudgingly gave use 1.5 days refund rather than the two we asked for to take it to a comparable model and the costs due to ruined food, ice and eating out costs. Any issues are your problem if they can't fix them due to short working hours and not offering a 7-day service, yep being asked to stay around in Auckland for another 3 days to have it fixed wasn't an option..... so in summary, if you like to take a gamble hire from here, you might get lucky, but if you aren't a gambler go elsewhere.
    Feb 2019
    C. Rod
    📍 Switzerland
    ★☆☆☆☆
    Maybe the worse agency in NZ
    The van we had was old ok but so dirty, and for such an expensive price! The seats are so disgusting that they are sticky and smelly. We had to covered them with blankets. We can’t even close the windows as the lockers are broken. We don’t feel safe any time we have to leave the van. We are traveling with a baby, and As the baby sit fits only in one place in the front, I am sitting next to it, on the motor under the seat, and this one becomes really really hot after 1 hour drive (and it’s not confortable at all. I am not fat but I can barely sit with my entire bottom). The locket of the side door is also broken and makes a lot of noise. The plug for the electricity works once every 2 times. Some drawers are broken and we can’t close them anymore: they open at every curve. We couldn’t close the upper window properly so when it rained everything was wet inside. The headrest of the rear seat wasn’t there and a metallic hook was getting out. We are used to travel with campervans and we are not posh people, but we never had such a bad experience so far. Last but not least, I wrote a complain but got an answer only 2 days before the end of the rental. When we gave back the van, Molly, the manager, was so rude and agressive to us! It is just amazing to know that TUi agency are represented by such an unfriendly person. The visit card for the agency is just so bad. She told us the problems we had were only cosmetics And gave us as a compensation : half a day rental!(88.50NZ$ out of more than 4000NZ$ rental price.) Furthermore, we realized that we paid 30$ per day more than what was written on the rental website. This was more expensive than a self contained and newer van. We will definitely never recommend this company again and as much as we can,we’ll let other potential users know about our experience with TUI agency NZ. We took pictures of everything just to let people know what COSMETICS mean for a TUI agency manager.
    Feb 2019
    C. U.
    📍 Netherlands
    ★★☆☆☆
    Smooth travel? NOT with TUI Campervans
    Frankly, if you want to have a smooth trip in New Zealand I definitely do NOT recommend Tui Campers... We had a variety of problems of all kind: - The motor-home we booked was not ready when we arrived: they had lost the key of the outside lockers, and the had not even realised about it... Some of those lockers give access to the inside of the vehicle... Firstly, they tried to convince us to leave it as it is, then they agreed to order new lockers and change all of them. Unfortunately that meant that we had to stick around Auckland util the lockers arrive as they did not have a replacement for the vehicle that we could take instead, and they had to lock all of them until it was fixed, so we could not use any of the space available for storage (big problem for us as we were 5 adults inside the vehicle for more than 3 weeks... We waited for 3 days, 4 days... the lockers did not come ever and we had to head south, not giving us any solution we had to stick without storage for the whole rental... - The warm water was not working and we had to go to the mechanic (garage) after few days... There we met more people that rented with TUI and ended up in the garage (3 different families) and told us a variety of anecdotes about their experience with TUI... Among them an electrical problem that a family had with the engine ignition... It ruined their holidays and on top of that when the mechanic was changing the terminal of the battery, they realised that the new terminal were reused and in bad state and they had to request their change again... On our case, we lost a day on ly in the mechanic, plus all the inconveniences of being almost a week without warm water. - Using the bed clothes they provided we got NITS and when we notified them they tried to scramble from the blame! Outrageous! That was a massive inconvenience for the 3 ladies with long hair travelling with us... - After we came back from the trip and telling us that everything was fine in the vehicle, we start to see unauthorized charges from the TUI campervans in our credit card... not only that, when we ask them about it hoping that it was a confusion they try to argue that there were damages in the car that we did and that we need to pay for... unbelievable really... BTW, they have not compensated us for oir inconveniences when agreed before leaving to be compensated!
    Jan 2018

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