About Zu Motorhomes
Fleet At A Glance
Four vehicles, all from the same Avan Ovation M5 and M6 C-class family in 2023 and 2024 specifications. Full-sized 7-metre motorhomes on a Fiat Ducato 2.3T diesel automatic chassis — proper luxury units, not converted vans. Every motorhome includes an en-suite bathroom with separate shower, vanity and toilet; a fully equipped kitchen with gas oven, microwave, fridge/freezer and coffee machine; roof-mounted reverse-cycle air conditioning; solar panels; satellite TV; bike rack; and a complete BBQ and outdoor kitchen setup.
Zumo 1 adds a 360° seamless bird-view camera system — a genuine confidence-booster for first-time motorhome drivers navigating tight campsites or busy car parks.
One important constraint: the reverse-cycle air conditioning and microwave require mains power hook-up to operate — solar alone is insufficient. This matters for Victorian summers and for travellers planning extended free camping away from powered sites.
How Bookings Work
All four vehicles are booked through Camplify, which wraps every hire with NRMA roadside assistance nationwide, comprehensive damage protection, and 24/7 customer service. The Camplify platform also applies a strict 45-day cancellation policy — worth understanding before you commit. The damage protection and roadside cover that Camplify provides removes the complexity of negotiating insurance directly with a private owner.
Insurance
Damage protection and NRMA roadside assistance are included via the Camplify platform. Confirm the specific coverage terms through the Camplify booking interface before finalising — the platform's protection has some exclusions worth understanding for longer-distance travel.
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What's Included
En-suite bathroom, full kitchen (gas oven, microwave, fridge/freezer, coffee machine), satellite TV, BBQ and outdoor kitchen, bike rack, solar panels, NRMA roadside assistance. Linen is not included — bring your own or arrange separately. 200km/day kilometre allowance, with $1/km excess over this. Delivery available at extra cost for those who can't reach Braeside.
Reputation
4.8-star overall rating across 115+ Camplify reviews. Owner Cliff is consistently praised for the quality and thoroughness of the handover — detailed instructional videos covering every system (fresh water, grey water, awning, gas, electrics) are provided before departure, reducing the anxiety of operating a large motorhome for the first time. High repeat-hire rate: multiple customers cite their fourth hire with Zu specifically for the quality and service.
Summary
Best for Melbourne-based families or couples wanting a high-quality, near-new motorhome without the national chain experience. Single depot in Braeside, 3-day minimum hire, no pets, linen not included, and a 200km/day allowance — plan distance accordingly for longer Victorian trips.
Frequently Asked Questions
What motorhomes does Zu offer?
Four Avan Ovation C-class motorhomes (M5 and M6 variants) in 2023 and 2024 specifications. Full 7-metre motorhomes on Fiat Ducato automatic chassis with en-suite bathrooms, full kitchen, satellite TV, solar, outdoor kitchen, and bike rack. Zumo 1 includes a 360° bird-view camera system.
How do I book a Zu Motorhome?
All four vehicles are listed and booked through the Camplify platform. Camplify wraps bookings with NRMA roadside assistance, comprehensive damage protection, and 24/7 customer support. Note the 45-day cancellation policy before booking — changes and cancellations within 45 days of pickup are not refundable.
Is linen included?
No — linen is not included and needs to be brought or arranged separately. All other major amenities (kitchen equipment, outdoor BBQ, bike rack, satellite TV) are included as standard.
Does the air conditioning work off-grid?
No — the reverse-cycle A/C and microwave require mains power connection. Solar panels are fitted but do not generate sufficient power to run the A/C or microwave independently. If you're planning extended free camping in Victorian summer, this is an important constraint to factor into your site choices.
What is the kilometre allowance?
200km per day, with $1/km excess for additional kilometres. This is manageable for most Victorian road trips — the Great Ocean Road, the Grampians, and the Murray are comfortably within reach. Plan your daily distance if you're targeting more distant destinations.
How does Zu compare to national operators like Britz?
Britz and Apollo offer broader depot networks, one-way hire, and more model options. Zu offers near-new premium motorhomes with an owner who personally manages each vehicle and provides detailed handover support. If you're Melbourne-based and want the best motorhome for a Victorian trip without a national chain, Zu is the better choice. If you need one-way hire or interstate flexibility, look at Britz or Let's Go.
Who Should Book Zu Motorhomes
Book Zu Motorhomes if:
- You're Melbourne-based and want a premium, near-new motorhome for a Victorian road trip
- You're a first-time motorhome driver — Cliff's instructional videos and detailed handover reduce the learning curve significantly
- You want a 4.8-star rated operator with a high repeat-hire rate — the quality is consistent across all four vehicles
- The 200km/day allowance suits your planned itinerary — Great Ocean Road, Grampians, Murray region
- NRMA roadside coverage and Camplify damage protection give you enough confidence without a face-to-face insurance negotiation
Think twice if:
- You need one-way hire or interstate pickup — Zu operates from a single Braeside depot only; consider Britz or Let's Go Motorhomes
- You're travelling in Victorian summer and need off-grid A/C — the system requires mains power
- You have a pet — no pets are accepted
- Your trip is less than 3 days — minimum hire is 3 days
- You need more than 200km/day regularly — the excess charge adds up on longer daily drives
Final Verdict
Zu Motorhomes is exactly what quality-over-quantity looks like in the Australian motorhome hire market. Four near-new Avan C-class motorhomes, an owner who produces instructional videos for every system, 4.8 stars across 115+ reviews, and a repeat-hire rate that tells you the product delivers on what the listing describes. For Melbourne-based travellers wanting a premium motorhome experience without the anonymous national chain feel, Zu is one of the best options in Victoria.
The constraints are clear and worth planning around: single Braeside depot, 200km/day allowance, A/C needs mains power, linen not included, 3-day minimum, no pets. None of these are dealbreakers for the right traveller — they're just facts to factor in before booking.
If one-way hire or interstate flexibility matters, look at Britz or Let's Go Motorhomes. But for a Victorian loop out of Melbourne in a motorhome that feels genuinely premium — Zu is the answer.
Pros & Cons
✓ Pros
- 4.8-star rating across 115+ Camplify reviews — consistently the highest-rated Melbourne motorhome operator
- 2023 and 2024 Avan C-class motorhomes — near-new, premium specification on every vehicle
- Detailed instructional videos for every system — ideal for first-time motorhome drivers
- NRMA roadside assistance and Camplify damage protection included on all bookings
- En-suite bathroom, outdoor kitchen, satellite TV, and bike rack as standard
✗ Cons
- Single depot in Braeside, Melbourne — no one-way hire or interstate pickup
- A/C and microwave require mains power — solar insufficient for off-grid use in summer
- 200km/day allowance with $1/km excess — plan daily distances for longer trips
- Linen not included — bring your own or arrange separately
- No pets, 3-day minimum hire, 45-day cancellation policy
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